Évaluations des clients Main Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Main Automotive

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JULIE S. le

Évaluation :

I live in North Canton, Ohio. I made a resevation for a 15' truck on August 4th, 2019 for pick up on August 14th in North Canton the night before in order to pack the truck. When I called ahead of time to make sure the truck was available I was told they did not have the truck there and I would have to go to an Akron, OH location. Some what frustrated, I drove to the Akron location where there was a truck. However I was told that truck was reserved for pick up on Thursday, August 15 by another customer. I was told the University of Akron location had a truck. The University location was closed thus I couldn't pick up the truck. The mechanic of Main Street Automotive a.k.a U-Haul representative understood my situation and rented me the truck at his location. Bottom line here is I made a resevation 2 weeks in advance in North Canton. I fully expected to pick up said truck in North Canton. Have you ever made a dinner resevation (two weeks in advance) at a restaurant and shown up for that dinner reservation and been told sorry you'll have to go to our restaurant in a different city? OF COURSE NOT... I had extra milage to pay due to going further from my home to pick up said truck. At this point, I am very disappointed in the run around to pick the truck I reserved. I am not upset with anof the representatives I delt with but, I consider this a very poor business practice. What can you do to improve your business for future customers? Have a truck on site!

Kevin H. le

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I went to return the truck during the regularly scheduled hours, and no one was there! They did not answer my phone calls and did not help with my return. I had to drop the keys off in the box and did not receive help from any personnel.

Christine C. le

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Closed at drop off

HOLLY G. le

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Le client n'a pas laissé de commentaire.

Gina B. le

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Le client n'a pas laissé de commentaire.

Ralph H. le

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There was no one there and just dropped the key in a box.

Nancy Z. le

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There was limited lighting, no where specific to park the uhaul trailer and it was very difficult to turn around/park it. Too many cars in the parking lot

Sandra S. le

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Le client n'a pas laissé de commentaire.

Amanda C. le

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Le client n'a pas laissé de commentaire.

john H. le

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Le client n'a pas laissé de commentaire.

CARRIE M. le

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Le client n'a pas laissé de commentaire.

DAVID W. le

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Le client n'a pas laissé de commentaire.

RAUL C. le

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Le client n'a pas laissé de commentaire.

Linda M. le

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Thanks for helping me park the trailer

Zachary J. le

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Great guys. Very helpful

JOHN M. le

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Le client n'a pas laissé de commentaire.

Lisa M. le

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The location and owner was great, however, the truck was not in good working order for an 800 mile cross country road trip. My uhaul recommend drivers were great and had requested that the truck be serviced at a uhaul location after they loaded the truck at my storage location. However, the driver was refused service on the truck. Upon arriving at the drop off location, the driver let me know that the truck stopped on him twice on the trip.

Scott R. le

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Excellent job!

Paul H. le

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Le client n'a pas laissé de commentaire.

Philippe G. le

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Great drop off location...

tina B. le

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The man that I spoke to was very helpful in explaining everything and couldn't of been any better!

Terry H. le

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Straps n pads

ALICE D. le

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It was an excellent experience