Customer Reviews for Main Road Self Storage
(U-Haul Neighborhood Dealer)

2 237 évaluations

926 Main Rd   Johns Island, SC 29455

(843) 559-8745

Heures d’ouverture

  • Mon-Sat: 9:30 am–5 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(843) 559-8745

926 Main Rd
Johns Island, SC 29455

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9:30 am–5 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

David F 
Évaluation :
5

Great service

Harold H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy B 
Évaluation :
5

Courteous, friendly, professional

Theodore D 
Évaluation :
5

The time I walked in, till the time I walked out with the trailer was minimal. Sometimes it takes 30 plus mins to get everything done. Main Road Self Storage was really efficient.

Travis Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar L  |  Expérience générale 
Évaluation :
5

The truck had the check engine light on, the AC didn’t work half the time and it had the worst gas mileage I have ever seen, had to spend almost $200 just in gas for this truck.

Hayley L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latasha S 
Évaluation :
5

YOUR DEALERSHIP WAS PERFECT UHAUL CORPORATE WERE A BUNCH OF FLAMING ASSHOLES FOR THE WAY THAT THEY TREATED ME ON THE PHONE WITH THE GIVEN SITUATION I WAS IN. BECAUSE OF THIS UHAUL IS BANNED FOR LIFE ! MY MESSAGE TO UHAUL CORPORATE IS THIS : FUCK YOU VERY MUCH !!!

wayne l 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul H 
Évaluation :
5

Truck had engine light on

javier e 
Évaluation :
4

Reservation was screwed up at the corporate level but was quickly rectified at the store level.

Rick W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CASSANDRA H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason D  |  Expérience générale 
Évaluation :
5

Always great service from this location. A+

Ralph D 
Évaluation :
5

This facility is excellent. The staff are super helpful. Lisa was especially helpful during our move. I would highly recommend this facility.

JENNIFER D  |  Expérience générale 
Évaluation :
5

Easy drop off

Gregory D 
Évaluation :
5

Keep up the great work

Matt M 
Évaluation :
5

Lisa at Main Road storage was extremely helpful!

Jennifer D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becky W 
Évaluation :
5

Mike was very helpful

Sandra H 
Évaluation :
5

Convenient, easy access, friendly and they made the process fast and pleasant.

Kathy S 
Évaluation :
5

My only qualm, which seems to be the corporate's fault, is that there are never enough blankets to rent. Last time we rented from them a few months ago we were only able to rent 3 blankets because they were out. Three months later and corporate still hasn't resolved the issue of not enough blankets, even though there are plenty to buy. Why can't they just take some off the shelf and supplement their low supply? The GM was working that day and can't remember his name but he was incredibly efficient. Before I learned he was the GM I was thinking he should be because he was so well organized and seemed to have control over a lot of things going on at once.

Timothy T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony A 
Évaluation :
5

Although the location was wonderful, it is frustrating to constantly have our pickup location changed. I reserved a month in advance and it was out of the way significantly. I was also given less than 24 hours notice.

JAMES C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

peter d 
Évaluation :
5

I have used this location near my home multiple times. I would definitely recommend it.

Jeffrey S 
Évaluation :
5

Very nice to work with.

Roxanne W  |  Expérience générale 
Évaluation :
5

Super friendly staff!! They were extremely helpful and made sure I had everything I needed.

Justus B 
Évaluation :
5

Excellent service à la clientèle

Vernon R 
Évaluation :
3

This location on John's Island was out of the way for me. Wish it could have been closer, but Tara is fantastic! Kind, friendly and very caring! Give her a raise. Thanks Tara!

Wanda F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Megan M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hayley P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom G 
Évaluation :
5

Make sure all employees treat everyone of all walks of life how they would want someone to treat them and their family. Lisa is a joy. We love her.

Dometre M 
Évaluation :
1

Got charged 100 for gas

SUMMER T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda D 
Évaluation :
5

Great staff! Always willing to be of service.

Joseph L  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Harrietta S 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Christopher T 
Évaluation :
5

Lisa was especially helpful while moving out…..she was professional and friendly.

Garland K  |  Expérience générale 
Évaluation :
1

It was the most terrible experience. On February 16th I had a big move to another state, to avoid any misunderstandings I arrived at this place a week before the move to book a truck and tow dolly to transport my car. All the transport that I needed for the move was at this place on the day I arrived, but the employee said that there was no need to reserve anything and that I should not worry and return to them on the day of the move. I understood that it was very important for me that all the transport I needed was available on the day of the move, since I had to load a lot of my things into a 15-foot truck and hit the road from Charleston to Miami, a journey that takes about 9 hours. So later that day, when I returned home, I installed the U-Hail app and, to be on the safe side, reserved the transportation I needed for the day of the move. After which I thought that nothing bad could happen and calmly waited for the moving day. But it seems I was wrong... On the evening of February 15, I received an email that they wanted to change my tow dolly rental location, since the U-Hail branch where I booked the trailer may not have it, but this is not certain (apparently the company itself does not know whether they will have this trailer or not). On the morning of February 16, the day of my move, the manager of U-Hail called me and said that my trailer would not be in this place and I would need to go to another city to get it, but they did not have the 15-foot truck there that I needed. I tried for a long time to explain that it was very inconvenient for me to drive my car first to one location behind a truck and leave my car there, then go to another city for a tow dolly, and then return to the first location where I left my car to load it on a tow dolly and only after that return home and begin my not easy move. They absolutely did not help me solve the problem that the company created for me. And when I came all this way and came back to load my car onto the tow dolly, so that it could be done faster, since I had already wasted a lot of time, I asked the U-Hail employees to help me load the car onto the trailer, since I had previously done this I've never done this, but the employees simply told me that they would not help and that I could look up information on Google on how to do it correctly. Because of these problems, my planned move started five hours late; other consequences I will not describe here. This is the worst experience, the worst company and the worst employees. You asked me to take the time to write you a review, done. But you can't ask for anything!

Roman I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph L 
Évaluation :
4

Not one thing!

CHARLES B 
Évaluation :
5

The truck felt like a wheel was out of balance so it bounced a lot when driving. Maybe driving the trucks a bit in between clients to verify everything rides right would help.

Zachary S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY d 
Évaluation :
5

Lisa was extremely helpful. I was in and out very quickly. Lisa hooked the trailer up, made sure it was secure and checked all lights were operational. Great service

Frank C 
Évaluation :
5

Everyone was professional and friendly and the location was convenient and very nicely kept. Our check in went quickly and the truck was ready to go when we arrived. One of the best U-Haul rental locations we've been to.

Lynn F 
Évaluation :
5

I found the online pick up and drop off painfull. Help was needed to comply with all your steps. I will never rent on a Sunday again.

MICHAEL D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daphney H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACK S 
Évaluation :
5

By far the BEST place in Johns Island and Charleston area by far! Matt and Lisa and staff go way out to take care of there customers to the highest! Must use!

Lewis T  |  Expérience générale 
Évaluation :
5

Best place in Johns Island and Charleston area. Matt and Lisa and staff are the best!!!! Must use!

Lewis T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cynthia B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matt w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ray g 
Évaluation :
5

Everything was quick and pleasant with my experience. Will definitely rent from them again!

Barbara W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin B 
Évaluation :
5

The staff is very friendly and helpful, the building my units are in is clean new and in great condition. It is the nicest storage facility I have ever used. It's very convenient for getting big trucks in and out when moving.

Scott S  |  Expérience générale 
Évaluation :
5

By all accounts you guys have a great place and it's perfect.

Darryl S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chase M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dolph B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha M 
Évaluation :
5

They even gave my kids Ice Cream !!! Such a wonderful bunch of folks here !!!

WILLIAM H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R 
Évaluation :
5

Excellent facility and staff. Will use again and recommend.

Matt F  |  Expérience générale 
Évaluation :
5

Rented a trailer, was in good shape but found one tire that was down to the metal bands.Did not see it till later during the tow. Was very worried adout a blow out.

Thomas M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elaine J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine M 
Évaluation :
5

Taevin Middleton was very helpful, personable, knowledgeable, and professional. He was great!

carolyn r 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Graeme M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bess k 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark E 
Évaluation :
5

Everything is good

Charles S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ian M 
Évaluation :
1

Dropped off the equipment on 12/27 for a 12/26 rental. The dropoff location was initially incorrect. That was straightened out but they gave me no receipt for returning the equipment after I asked multiple times, "said it wasn't needed". Now i'm being billed for an extra day. (return on 12/28 - when it was returned on 12/27). This is not the first time this has happened - across completely different U-Haul locations - it seems to be a theme with them to grab a little extra money. I would not use U-Haul if at all possible.

Dan M 
Évaluation :
5

Serve coffee and donuts

Matt M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julian M 
Évaluation :
1

I was told when I got to the place to pick up the U-Haul that I had to pay $11 for insurance and was not told that when I made the call and asked for the total price. This was a bait and switch

Eileen M 
Évaluation :
5

Superb service from an outstanding team!

Thomas C 
Évaluation :
5

Very easy dropping off. Just handed the keys and that was all

Gina E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willie M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank R 
Évaluation :
2

They called me multiple times after I returned the vehicle saying that my card declined. They false advertised the pricing online it said $33 but when I went inside the price went up to $73 I was told that it was just a hold that they put on the card no a charge but I was charged $73 even tho I didn't go over 50 miles and I put gas back. I would've liked a refund I was no satisfied at all.

AuNiya D 
Évaluation :
5

I was very pleased with everything. Prompt friendly service by Lisa. Will definitely recommend this to others.

Jeff M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA L  |  Expérience générale 
Évaluation :
5

All good hitting on all cylinders. Great service at this location.

Ken J 
Évaluation :
5

Exceptional customer service and both the facilities and the equipment were super clean!

Catherine M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robert e 
Évaluation :
5

Excellent service on a last-minute rental. Merci.

Drayton H 
Évaluation :
5

Matthew is on the ball and very good at handling customers. Having been in sales for all my life and retired now. I appreciate someone with this level of detail and attention to customer needs.

Ken J 
Évaluation :
5

Great staff!

Kierra D  |  Expérience générale 
Évaluation :
5

Excellent place to store items. Staff was very helpful and professionally. I would highly recommend it.

Barbara S  |  Expérience générale 
Évaluation :
5

Once again, superb service from a most attentive staff. Terrific resources, great management team!

Thomas C 
Évaluation :
5

Very efficient & helpful.

TIMOTHY W 
Évaluation :
5

Very kind and helpful

CHRISTINE C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott B 
Évaluation :
5

Personnel amical

matt w 
Évaluation :
4

Pricing advertisement ($19,99/day) is deceptive. BASE fee was $19,99 but mandatory insurance of $11 and $0,69/mile more than DOUBLED the advertised price (and I drove < 25 miles). Van was in very good condition and easy to drive.

Cathy Y 
Évaluation :
4

My move this past weekend went as smoothly as a move can go. Thank you for having everything ready for me . The staff was wonderful and the truck did the job. I would absolutely recommend this location. :0)

Valerie P 
Évaluation :
5

I rented this unit for storage for almost 2 years. I dealt with Matt during this time. He was great to deal with over my time renting the 10 by 15 Climate controlled unit. Matt is an asset to this facility.

Tom H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan B  |  Expérience générale 
Évaluation :
4

When you added the insurance requirement, I checked out other options. Although insurance also was required there, this new facility was half the distance to my home on a route I travel almost daily, had a more convenient loading/unloading setup, and was @30 % less expensive than you.

Jackson S  |  Expérience générale 
Évaluation :
5

Great facility with on site retail for all your moving needs. They also have UHAUL & UPS as options to complete the one stop facility.Excellent customer service as well 

matthew W  |  Expérience générale 
Évaluation :
5

I was 100 % satisfied. Even though they were quite busy, Mike & Lisa were professional & made the process pleasant.

Tiffany B  |  Réservation 
Évaluation :
5

5 Star Great place, super nice people to deal with. Would recommend 5 Star!

Lewis T  |  Réservation 
Évaluation :
5

Staff were always friendly and courteous! We rented at your facility for almost two years and never a problem. Merci!

Stanley M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor B  |  Expérience générale 
Évaluation :
5

Loved the experience. Would highly recommend Main Road Storage. Brand new buildings and excellent staff!

NICHOLAS M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRANT N  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh F  |  Expérience générale 
Évaluation :
5

Matt, from the office, was excellent. He went over and above to help me during our move. I can't thank him enough.

Donna C  |  Expérience générale 
Évaluation :
4

I did have a few rats come through my space. After they ate and pooped, they left and were never seen again.

dale c  |  Expérience générale 
Évaluation :
5

Excellent staff that are very friendly and professional. Would highly recommend.

matt w  |  Expérience générale 
Évaluation :
5

Each person I worked with was extremely helpful!

JACK S  |  Réservation 
Évaluation :
5

I would highly recommend this storage facility. It was clean and the staff was always friendly and helpful. There were always carts available for use although some of them were a little hard to use.

Stacey K  |  Expérience générale 
Évaluation :
5

I would highly recommend this storage unit. Access in and out was very accessible and secure. The office staff was absolutely wonderful to work with!

Dani R  |  Expérience générale 
Évaluation :
5

Good value on the comfort controlled unit #158

JOHN W  |  Expérience générale 
Évaluation :
5

We very pleased with the storage facility here. It was incredible helpful when our daughter was born and we needed to rearrange our home for her nursery. All the staff were fantastic, especially TJ at the main desk. Great service all around!

John P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L  |  Expérience générale 
Évaluation :
5

Outstanding experience. The team is fantastic.

William B  |  Expérience générale 
Évaluation :
5

Main Road Self Storage has been a facility in which we have great confidence that our personal belongings are safely housed. The building is immaculate, kept at a comfortable climate controlled temperature, and secure. The staff is responsive, friendly and helpful. In fact, when we needed to rent a 2nd unit, we immediately headed to Main Road. I HIGHLY recommend this facility to anyone who is looking for a top notch storage unit for your personal possessions.

Barbara B  |  Expérience générale 
Évaluation :
5

Matt was very accommodating and professional

MYRON F  |  Expérience générale 
Évaluation :
2

I rented at this facility for over 6 years and was disappointed to find out that i would not receive a refund for the unused portion of the monthly rent. I used the unit for only 10 days in December. I was hoping to get a refund of $100 (2/3 of the monthly rent) I will not recommend this facility and that is why i give it a below average rating.

Kenneth O  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy D  |  Expérience générale 
Évaluation :
5

Staff was great. They went out of there way to help. Would use again if needed.

Robert G  |  Expérience générale 
Évaluation :
5

Great facility, efficiently run by friendly folks who are always willing to help. My go to place for trucks, trailers and storage.

Michael P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GENISE C  |  Expérience générale 
Évaluation :
5

Thought this facility was great. Will use them again in the future for sure.

David S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY S  |  Expérience générale 
Évaluation :
5

Awesome. Thank you

william w  |  Expérience générale 
Évaluation :
5

The team at the storage facility were wonderful! They went above and beyond to help us with our move in and out. We would definitely use them again in the future.

Patrick S  |  Expérience générale 
Évaluation :
5

Very pleased!

HOWARD B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heyward H  |  Expérience générale 
Évaluation :
5

We could not have asked for a better facility for storing our furniture. We had no issues with water or humidity and we were very pleased with the easy access for moving in and out.

Helen M  |  Expérience générale 
Évaluation :
5

Your staff at this location is your company asset 100 % Professional, helpful, friendly and knowledgeable. Guaranteed they are not paid enough. I would recommend your facility to friends, family or others due to the people that manage it daily.

Greg J  |  Expérience générale 
Évaluation :
5

Best storage facility experience All the stuff are amazing and friendly Big shout-out to Matt nothing impossible with you man Thank you so much

Elias K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff B  |  Expérience générale 
Évaluation :
5

Outstanding service and facilities.

michael s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D  |  Expérience générale 
Évaluation :
5

There was a water leak upstairs that leaked into our unit. We are still assessing the damage to our property. They have so far been cooperative.

Gail E  |  Expérience générale 
Évaluation :
5

The staff at Main Road storage have been absolutely wonderful and i highly recommend this facility and location. Moving can be so stressful and they have gone above and beyond to be helpful and informative, especially Matt!

Vanesa S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RMBUCK D  |  Expérience générale 
Évaluation :
5

Everyone was helpful and personable.

Deborah S  |  Expérience générale 
Évaluation :
5

A plus facility with extraordinarily fabulous staff. Facility is spotless. Manager Mat should receive a huge bonus. He is beyond exceptional with customer attention and care. Thank you all!!! Happy new year

Christine K  |  Expérience générale 
Évaluation :
5

We were really quite pleased with the storage unit. The staff was awesome to work with and it was kept very very clean. We would give very high marks to the Main Road Self storage company.

William W  |  Expérience générale 
Évaluation :
5

I rented a unit for 7 years. I never had a problem. The staff was always helpful if I had any questions. The property was well maintained and protected. I highly recommend this storage facility.

ANN T  |  Expérience générale 
Évaluation :
5

The team at Main Road Self Storage - Johns Island made the entire process easy and even enjoyable. We used the unit to store items for our new home during construction and it served us perfectly for the size of the unit and its security. Thanks again Johns Island Team!!

BARRY S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelby M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH B  |  Expérience générale 
Évaluation :
5

We had our belongings in storage for 2 months at the facility. We paid for an air conditioned unit specifically to protect our things from mold, mildew and mustiness. However, when we removed our things we discovered that everything was mildewed and musty. We had to clean all of our clothes and had to get rid of a fabric couch and leather recliner. We were in the facility several times over the 2 months storage. While the building has air conditioning, it is not sufficient to keep the humidity level down to the point where mildew and mustiness won't set in, particularly in a long term storage.

Laura W  |  Expérience générale 
Évaluation :
5

I have used this location before, they are always helpful and courteous. I would recommend this place to friends or use it again in the future.

Eric C  |  Expérience générale 
Évaluation :
5

Had great service! Used for seven months with know issues!

Sandy R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter B  |  Expérience générale 
Évaluation :
5

We purchased our unit and never actually used it. I called and spoke to someone that we had a emergency come up and needed to cancel our unit. The person I spoke with said she understood and said she was closing it out and said it was taken care of. There was no mention of any outstanding charges. 16 days later we find that 70 dollars had been automatically taken out of our bank account without our authority and no explanation. The lady we spoke with was very rude and said it was her who was the one that spoke with me originally and said she told us the charges, which was unfortunately not true and that they weren't going to refund us anything. It's incredibly disappointing and this is also after the first person I spoke with said it was all noted on the account and was going to get it taken care of. I will never use this facility again and tell everyone we know not to use this facility.

Sean K  |  Expérience générale 
Évaluation :
5

I got locked into the gated area not realizing I needed a second code to get into the building from behind the fence. This should have been pointed out at check-in. Otherwise, a very good experience and I would recommend to others.

William D  |  Expérience générale 
Évaluation :
5

Everything about this storage unit was great. The staff was always friendly and helpful, the unit was clean all the time and it was a great price. If we need storage in the future we will be back.

Lane M  |  Expérience générale 
Évaluation :
5

It probably came from another customers storage but evidence of a mouse , chewed into one of my boxes, excrement present. When i first moved in had to clean out spider eggs and web, dead roach in the storage unit. Otherwise it was clean, cool, liked the available carts, staff very nice. .

Linda W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike H  |  Expérience générale 
Évaluation :
5

A good facility

James A  |  Expérience générale 
Évaluation :
5

As much as I dislike storing and paying monthly for items I already own... this crew and facility make the experience more enjoyable! It's very clean, organized and well stocked (fair prices) with the essential items you never remember to bring with you when moving. I have rented trucks, trailers, multiple storage units from them and each was a pleasant experience! I have no reason to ever go elsewhere! Chuck B.

CHUCK B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert N  |  Expérience générale 
Évaluation :
5

Very clean facility, professional staff and well managed. Only issue is crowded road traffiC on Main Road, flashing signage would help access

WILLIAM H  |  Expérience générale 
Évaluation :
5

Used this facility for over six years with no problems and very polite service. I would this facility to anyone.

MALCOLM B  |  Expérience générale 
Évaluation :
5

EVEN WHEN THE OFFICE IS CLOSED THEY MAKE MY UNIT AVAILABLE TO ME EXCELLENT IN EVERY WAY

JACK W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN D  |  Expérience générale 
Évaluation :
5

Very Good Service

Carl G  |  Expérience générale 
Évaluation :
5

I had a very positive experience. The staff was always friendly and professional!

James F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN T  |  Expérience générale 
Évaluation :
5

Merci.

Leroy R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla B  |  Expérience générale 
Évaluation :
5

These units are maintained at a consistent temperature, but they are not climate controlled as advertised. Protect your belongings accordingly! Mold will grow.

Jacqueline M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY S  |  Expérience générale 
Évaluation :
5

The facility was clean. However, there was a flaw in the roof and it leaked brown fluid into my unit, ruining my white sofa, elegant table, large mirror in gold frame, and family portrait. It was at least a month later when I went to my unit to find the damage done. They could have checked my unit and notified me, but did not. I paid $240 per month for the unit and did not elect to pay extra for insurance. Because I did not have insurance I was not compensated for the loss of my furniture and portrait..

MARY A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MaryAnn C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M  |  Expérience générale 
Évaluation :
5

The building is easy to access and carts are provided for customers to move their things in/out to other floors via an elevator. ALL the staff are knowledgeable and friendly. They also provide a large choice of moving materials if needed. I highly recommend them to anyone on Johns Island and the surrounding areas.

Kara H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy N  |  Expérience générale 
Évaluation :
3

Staff was nice.

Anthony R  |  Réservation 
Évaluation :
5

I will be moving in. On another date this coming week

Amy M  |  Réservation 
Évaluation :
5

Very helpful staff. Was able to return the one-way uhaul rental there as well which was really convenient.

Teresa H  |  Réservation 
Évaluation :
5

Great place for storage! U-Hauls on site made it very convenient to move in/out.

DARRELL H  |  Expérience générale 
Évaluation :
5

Main Road Storage maintains a very nice facility.

MARY B  |  Expérience générale 
Évaluation :
5

Clean, safe. Excellent friendly staff

JESSICA P  |  Expérience générale 
Évaluation :
5

Great Customer Service always willing to help customers. Merci

FRANCISCO M  |  Expérience générale 
Évaluation :
5

Great facility, friendly staff

BEN J  |  Expérience générale 
Évaluation :
5

They really helped me with my truck rental and storage unit. Great experience!!!! DWANA is great!!!!

Lisa H  |  Expérience générale 
Évaluation :
4

Great Experience...would definitely use this storage unit again!

Caroline H  |  Expérience générale 
Évaluation :
5

The staff is awesome! Everyone was so helpful and so kind!!!

Robin K  |  Expérience générale 
Évaluation :
5

S.O.

Laura &  |  Expérience générale 
Évaluation :
5

Very friendly staff and clean facility!

Erica B  |  Expérience générale 
Évaluation :
5

Overall awesome experience, friendly office staff... I'd give them 5 stars

ISABEL R  |  Expérience générale 
Évaluation :
5

EVERY TIME I CALLED...KATHY WAS ALWAYS CHEERFUL AND IN A GOOD MOOD AND VERY HELPFUL.

Kevin A  |  Expérience générale 
Évaluation :
5

I did not have any problems or issues with this facility.

DONEISE M  |  Expérience générale 
Évaluation :
3

Staff was nice, IMPORTANT you cannot get back OUT of the gate without a vehicle. When you are parking the only vehicle you have with you, that can be a problem. Suggest keypad exit be placed

Privacy R  |  Premières impressions 
Évaluation :
5

I have been very happy with the service that I`ve received at Main Road Self Storage. The ladies that work there are very professional.

Privacy R  |  Premières impressions 
Évaluation :
5

Everything was great! I reserved the unit on line and Lori called me the same day to finalize everything. Merci.

THOMAS M  |  Premières impressions 
Évaluation :
5

Excellent service! New and extremely clean facility.

Privacy R  |  Premières impressions 
Évaluation :
4

Move in delayed until October 1 but this was not a problem, also we had a large truck that made it tight but the managers and workers at the facility were helpful

Kenneth O  |  Premières impressions 
Évaluation :
5

We are very pleased with this facility and the staff very knowledgeable and friendly! Would recommend to friends and family. We also find the rates to be very economical.

Privacy R  |  Premières impressions 
Évaluation :
4

Great staff and facility.

Privacy R  |  Premières impressions 
Évaluation :
5

My experience has been excellent. The representative was fast and thorough in completing paperwork, answering questions, and taking me to see my unit. The facility is very clean and easy to navigate.

Privacy R  |  Premières impressions 
Évaluation :
5

Cindy was extremely helpful and made the move very easy.

Privacy R  |  Premières impressions 
Évaluation :
4

The staff at the facility were very helpful and very pleasent to work with. They explained everything and were committed in making everything work according to my needs.

Privacy R  |  Premières impressions 
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