Le client n'a pas laissé de commentaire.
Rebecca P
Customer Reviews for Main St Giftery & Floral
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Have a better remote pick up system. It took me over an hour because your website/app is shit
Jacob BHave used this location several times in the past always helpful and polite
PETE MThe manager was very helpful and was willing to accommodate our needs. His help was really appreciated.
Theresa KThank you so for working with me and my schedule
Christine SNo people around. Didn't answer call. Some guys knew him and went to his house for us. Very friendly when came
Tammie SHad to call someone, was not informed had to make appointment.
Julie THad to make appointment for drop off, was not told this prior to taking vehicle. However personnel did all they could to assist me.
Julie THad to cut strap because ratchet didn't work on one side. Other than that it was a great experience.
Evan NNothing everything was perfect
Christina SBob was great and very helpful. It just would have been nice if we could have picked up something in Garden City like we wanted rather than driving 2 hours (1 way) out of our way in order to get a moving truck. Very inconvienent
Jessica Deverything was perfect
Warren WShop was not open...utilized the drop box.
DANIEL AIf you ask someone to fill out a survey. And they take the time to do so. Explaining things in pretty good detail. And you don't respond. That's a D minus.
ronald EDrop off location was in a small town in Kansas. I fully realize it will not, and does not have the amenities found in a larger city. Again used my phone for dropping off, and everything went smoothly.
JERRY SGreat guy and family business
Meshack OThey were great when the original Storage Solutions in Hays Ks did not have the trailer we reserved online and weren't willing to help us find one we were able to get one with Main St. Giftery & Floral. We appreciate their help and great customer service.
Steve BThis was a great experience and the guy running the store was super nice.
LARRY HTruck exceeded expectations, ran great, fantastic tow power and even towing a car and then an enclosed trailer, still made 9 miles to the gallon. Great experience!!?
William FOn-line process it terrible. Kept asking for same information over and over. Could not understand person on after-hours phone.
Ed SCalled the phone number and the owner met me after hours and checked me in.
jerome bDon’t let someone rent a trailer in one town to find out they had to go 60 miles out (round trip) of the way to go get it.
Shawn CAll trucks should have cruise control. I had to drive an 9 hour drive with cruise control.
Andrew OThe staff was great and accommodated my pick up on short notice during this odd COVID-19 situation. Practiced social distancing and were very friendly.
Scott PWould have been nice if someone was there. Their uhaul hours are a joke. You have to schedule an appointment with them to drop off anything. Luckily there was a 24 hour drop off box and was able to handle it from my phone.
Joseph FI thought that the application process for renting a trailer and paying for it immediately by credit card was too long. Personnel were awesome.
donna BAll Good.
Larry DAttempted to help
David WTravel to pick up the trailer went from 20 minutes from where I was originally going to over an hour. Luckily I was able to pickup the trailer early otherwise this would have created some problems that were not going to be easy to resolve.
Robert HWorst equipment I have ever rented. The trailer was crap and should have been taken out of service already. It is beat up and pulls hard. on top and f that had to drive 35 miles out of my way to get it when there are 3 U-Haul dealers in the town I live. Will think twice before I rent from U-Haul again.
Randy SDo not tell a customer that their trucks will be available and then have them drive four extra hours to pick them up!
John SOnline reservations should not automatically come first. I reserved in person and the trailer I wanted ended up going to an online reservation that was made 30 minutes after I reserved it in person. The people at the location were very willing to help me and did everything they could but due to corporate mess up I ended up with a trailer smaller than I had originally intended.
Blair W.not the fault of the nice couple at wakeeney. Very e
Sandy SFast, friendly service. Very accommodating.
HELEN T