Évaluations des clients Main Street Laundry

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Main Street Laundry

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KENNETH L.
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Le client n'a pas laissé de commentaire.

philp M.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Jonathan L.
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Le client n'a pas laissé de commentaire.

jaunita M.
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The owner, Email , was very nice & hooked everything up for us.

Donald C.
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We returned the truck back within the six hour period, we chose not to use the blankets or the dolly, and returned it back with half a tank. There was no damages. The next day the agent charges us another fee. There are several little stores in a row, the only signage is the drop box for the keys hanging on a wall.

vivian B.
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Le client n'a pas laissé de commentaire.

John C.
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Nothing they are professional great experience

Beverly S.
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Be friendly. Set up a way for those who only need their keys to get them or don't offer online checkin.

Ty B.
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Le client n'a pas laissé de commentaire.

Jason B.
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This location skipped over a equipment rental and didn't put the equipment on the truck. Called customer service and they advised that the store I rented from never had the equipment and should have been notified. Called the location of pickup and they had the equipment just didn't see it on the order and he would be more than happy to give it to me in a few hours when he got back to location. We were done moving by the time he got back to location. No call to confirm rental the night before like the email states.

nancy D.
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Le client n'a pas laissé de commentaire.

John C.
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The contact person at this location is by far the best I have ever experienced at uhaul. Awesome guy very friendly and helpful

william D.
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More signage to help direct customers to correct office.

carol M.
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Le client n'a pas laissé de commentaire.

LISA K.
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Employee should be present and helpful. We didn't know where to park the trailer and he said just anywhere and was busy with some other job.

Mohamed B.
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Le client n'a pas laissé de commentaire.

tony B.
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Le client n'a pas laissé de commentaire.

Tim A.
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Le client n'a pas laissé de commentaire.

Torina M.
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Great customer service!

Antonio M.
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Le client n'a pas laissé de commentaire.

lance M.
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Easy after hours drop off process!

Danny M.
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Location and the people was great to work with! The Uhaul people not so much! Had an issue with the truck and the H haul person I talked to was very rude and promised me I would be payed to unload the truck and reload my stuff on a different truck but then they billed me for fuel that wasn't even suppose to be in the truck! U Haul was very disappointing and I won't use U Haul again! The U Haul people lied to me! That's not cool!

DUSTYN R.
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Le client n'a pas laissé de commentaire.

Komail K.
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Le client n'a pas laissé de commentaire.

Komail K.
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Le client n'a pas laissé de commentaire.

Michael G.
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Le client n'a pas laissé de commentaire.

Jeffrey J.
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Either the suspension or a tire caused a frequent shaking that was severe enough to blur the mirrors. It also caused substantial discomfort.

GERALD K.
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Le client n'a pas laissé de commentaire.

Charles A.
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Le client n'a pas laissé de commentaire.

Teresa P.
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Get rid of the dishonest employee! Nothing but lie after lie and had no idea how to complete the paper work. We moved 30 miles one way...a total of 60 miles, he says we went 118 miles and charged us extra miles. There was other things he did as well that were not accurate, but not even worth writing about because We will never use U haul again because of our experience here.

Klark K.
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Le client n'a pas laissé de commentaire.

Caitlin Z.
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The reservation situation was an absolute mess. Two reservations were fumbled, one using the app and one made directly with a service rep on the phone. It has us running from location to location at 10pm. The only reason we got the truck at all was because the owner of the Ashland City location happened to need something from his office and had a truck available. He was amazing and helpful. The location is highly recommended but the “pick up yourself 24/7 option” is very risky and apparently probe to fail. I hope they can improve this option in the future.

Matt B.
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Manager showed up 35 minutes late

Wendy C.
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I was told .79 cents per mile but was charged .99 cents per mile, thats not much but it does make for bad business practices.

Dana F.
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Le client n'a pas laissé de commentaire.

William M.
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Nothing, Great service Very helpful. Semper Fi,

Henry S.
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We never saw a human at this location, so we locked the truck and dropped the key in the box. I guess that was okay since I later got an email indicating that we didn't owe anything.

richard B.
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Le client n'a pas laissé de commentaire.

RICHARD M.
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Le client n'a pas laissé de commentaire.

Roger H.
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Le client n'a pas laissé de commentaire.

Komail K.
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Convenient location Great people to do business with Thank you very much

BRANDI M.
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Le client n'a pas laissé de commentaire.

Komail K.
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On point service Treated like family member

Pamela K.
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Le client n'a pas laissé de commentaire.

kevin E.
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Le client n'a pas laissé de commentaire.

Jennifer P.
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Le client n'a pas laissé de commentaire.

Jimmy W.
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Place was not open had to leave keys in a drop box now today I get an email ( 4 days later) that you're charging me for an extra day though I returned it on time. There was no one there to see. Called your customer service and have been on hold for 20 minutes!!!

Richard K.
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Le client n'a pas laissé de commentaire.

Phyllis V.
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Le client n'a pas laissé de commentaire.

jacob H.
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Was willing to work with me even late at night

jeff R.
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There were no signs for office or key drop-off, just a couple of U-haul vehicles in the parking lot. When to 3 different buildings around the parking lot and asked people where the U-haul office was located. All three people who work in each one of the buildings had no idea. Called the U-haul number for the office and voicemail was full. Called U-Haul Operator at 800 number and they said to leave the keys in the visor. Wasted approximately 1 hour trying to do find the office or key drop-off.

Non reviews have been submitted for this location.

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