U-haul was awesome! The movers were absolutely terrible.
Riley K
Customer Reviews for Main Street Service And Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The check out was fast efficient and accurate. Great service
Edwin GGood job
Clark GThese guys are the best! I won't rent anywhere else. Thank you again!
NICK GRemove your franchise or retrain, have they had any company support, from the NAPA Auto Parts store in Morgan, UT. Went there first to reserve a trailer, a week in advance. The day before we were scheduled to pick up trailer, stopped in to check on our reservation, they had no trailer, nor did they show we even had reserved a trailer..Would not recommend them as a place to get a u-haul trailer/vehicle.
David TMany years working with these folks. Honest dealings Everytime. Thank you always Darlene and crew
darlene mGreat service.
Calvin CAdvertising on pricing is misleading. I thought the cost would be less than what I saw. Thus would be a corporate issue I would assume not a local.
ryan wFantastic conversation, great atmosphere, took good care of me!
cameron rSimply put. Rent from here. They’re the best.
troy mGreat Service
Danielle BGreat service from Kevin, Nick and the crew. Pleasure doing business with them.
richard bNothing it was great
Angelene UContinue EXCELLENT service!!
John CI can't think of an improvement. The staff is friendly and professional and make me feel like I am important. This is a model franchise for your company.
paul gI rent from them pretty often, they are always very helpful and friendly.
Michelle LKind service. This was my second time. If needed,I will use this place again.
francis gGreat experience, quick picks up, they hitched us up and we were out the door in 10 min.
Jessica MExcellent service à la clientèle
Timothy TMain Street U-Haul location is wonderful. Family owned and operated, service is exemplary and on point. So much faster than any other U-Haul location. These guys go above and beyond.
Bryce SI have rented Uhaul trucks at other locations, but these men made it so seamless! I will recommend everyone I know to come here! Thank you for helping remove stress from an already stressful move!!
KASEY BStaff was friendly, and helpful. The price was less then everyone else. They worked with me on pick up and drop off. I'll go there again.
eric wAwesome!
KELLI MFriendly and lots of accessories like dollies and blankets
pedro zHard work guys on Main Street in Layton UT
Pijus LVery friendly and helpful.
Clay CS.O.
Timothy TS.O.
Timothy TNothing ♥️♥️ Great business from great people. If you know, you know :) Hi Kev
Angelene UThe movers were helpful. They saved just backs
Sherri WGreat friendly service!!!
brad vBest U-Haul service Eva ✌️♥️
Angelene Ueverything was ready to go and worked great ! I got a flat tire on the open road but I-Haul had a repair person there to fix it within 1 hour.
Lloyd Dthe only thing I could suggest to improve this process would be to deliver the item to my home. But that isn't necessary.
Randy MGreat team!
JEREMIAH NMain st was great! They saved me a lot of money!
Marc SExcellent service à la clientèle
Timothy TMaybe some technology upgrades. Other than that the experience was good. Easy access to the location, both picking up and dropping off. Site personnel were kind, knowledgable and very good to work with
Gary MVery quick pickup and delivery/drop off turnaround. Professional and friendly staff there. Would highly recommend others to go there for their U-haul needs!
Wesley SNever rented before. It was a pleasant and easy experience.
scott gThe location itself appears old, a bit rundown. It's not very clean overall but since I wasn't shopping the location itself - just picking up a van - it was easy enough to do what I needed to do & depart. The employees were pleasant enough. It is a convenient location and close to a gas station (for refueling upon return, if needed).
Emilia RI don't think you need to improve anything. Very good customer service. Quick and easy.
Michael JAlways treated with respect and great service. Excellent place to do business!
Rodney AIt was superb...
Jeanette SQuick and painless. I made the reservation online from home a couple of days earlier. Checked in online from home the night before. Showed up at the location and was helped promptly and efficiently. The motorcycle trailer I reserved was ready for me. Hooked it up with the help of the staff and was on my way in a matter of minutes. Je la recommande fortement.
Oscar AGreat experience. Helpful and responsive staff.
Rob HI can't recommend anything as of improvements but I can't make a comment on how well the people that run the place treated me. I would highly recommend this place to anybody that needs to rent any type of U-Haul equipment.
darren lBeen a customer for several years. Always appreciated friendliness and honesty in all our dealings. Merci
Darlene MFriendly employees and all equipment in good working condition
ethan nGreat customer service and they always seem to have what I need in trailers. They are helpful and have prompt service.
jerry gThe guys that run this location are amazing. My family has been renting equipment from them for several years. They are quick and efficient with your reservation and extremely helpful in getting you on your way.
Brian GThe service was prompt and efficient! The worker hooked on the trailer for me upon rental and unhooked it when returned! They made the process very easy! I highly recommend!
Sandrine HMaybe make it a bit more obvious where customers can park their personal vehicles. The person before me and I had to move our vehicles as we ended up parking in a location where we shouldn't have.
Heather OService agent was friendly and helpful
Melinda HThe guys at Main Street excel at Customer Service. They are the best. Wished the seats in my rental van had been cleaned - they were covered in somebody's pet hair and spill stains (so gross!), but otherwise it was a good vehicle. Main Street in Layton is the best UHaul experience we've had. It's our favorite. The price/value was very good too. Merci!
Ellen H