Évaluations des clients Main Street Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Main Street Storage LLC

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ROBERT COMER B.
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Just key box drop off, no office...took me a while to find the box...

ARTHUR D.
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Brian Kerrigan was a pleasure to work with during our move!

Thomas M.
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I selected a location closer to my home. However when checking my reservation was moved to a different location. Your on line system is broken.

CHRISTOPHERW L.
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Le client n'a pas laissé de commentaire.

Sheila H.
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Le client n'a pas laissé de commentaire.

ROBERT E.
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Le client n'a pas laissé de commentaire.

Isabelle P.
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All went well

RANDALL S.
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Le client n'a pas laissé de commentaire.

Kathleen C.
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Le client n'a pas laissé de commentaire.

Maria N.
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Le client n'a pas laissé de commentaire.

Shawn J.
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Le client n'a pas laissé de commentaire.

WILLIAM P.
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Le client n'a pas laissé de commentaire.

Steven N.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

Jacob S.
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Truck was clean, however there was a leak in one of the tires that by the morning was completely flat. Repair service was dispatched relatively quickly given the area I was in. Online features and app features are extremely unreliable. I had to pick up after hours and was on the phone for an hour trying to get it sorted out. The equipment rental didn't show up on my account even though the customer service rep could see it on their end.

Richard Q.
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Lady at the counter was most helpful and polite. You should give her a raise.....Richard

Mark S.
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Very helpful service!

Cory B.
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Le client n'a pas laissé de commentaire.

Jose Q.
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Store rep Ms. Debbie was so kind and friendly. Truck was clean and services were outstanding!

Nyoka M.
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The only issue I had was trying to use my phone to pick up my rental.

Lawrence P.
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Excellent customer service. I had to make a few schedule changes and it was no problem at all. I will definitely be a repeat customer.

Joel V.
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Uhual should send the links quicker for vehicle pick up. To verify vehicle condition was sent to me 2 days after I used it. I took my own pics “just in case” anything would of happened.

Kenneth B.
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The attendant Debbie was very patient within all my concerns and answered all my questions making my first rental experience a uncomplicated. She gave me great advice to take photos incase of any problems that might be a concern at drop off. Debbie even asked me if I was having a complicated challenging move and showed her care for my wellbeing. I would recommend her location to anyone leaving that area.

JANET B. | Expérience générale |
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It was great, convenient and affordable, until the mouse problem began. Some of my stuff was ruined because of mouse poop and had to be thrown away. That was the reason I moved out.

Donald P.
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Le client n'a pas laissé de commentaire.

Michael H.
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The U-Haul mobile app for my after-hours return of the truck to this facility did not work! Upon a 2nd after-hours trip back to this facility after having ascertained that the U-Haul mobile app had been correctly downloaded and installed; no go! BEWARE ... this mobile app pertaining to truck return in NOT DEPENDABLE. Additionally, usage of the app is extraordinarilly convoluted in every way possible; perhaps by design. Many complaints have been placed on record pursuant to this problem; yet nothing. That U-Haul corporate would do absolutelly nothing to scrap and invest in the development of a simple, easy-to-use app is disgusting. Their complacency pursuant to this ongoing problem speaks VOLUMES! As such, this is a slap in the face to all of the excellent U-Haul personnel 'in the trenches' on a daily basis providing the most excellent service possible at the point of sale and the point of return. As such, Isabel (more about her later) at this facility to which my truck was eventually 'returned', was forced to 'jump through hoops' and extraodinary time-consuming procedures in order to enable my truck return. What an extraordinary juxtaposition! Excellent service by U-Haul field personnel being thoughtlessly ompromised by U-Haul corporate indifference to a well-publicized and ongoing problem. It appears, on the surface, to be a case of depraved indifference on the part of U-Haul corporate; an anomaly which definately needs to be carefully investigated by the Interstate Commerce Commission. Back to Isabel! Wow! Due to all of the above, I was extraordinarilly impressed by her kind and patient handling of this entire truck return fiasco! Though never having actually met me face-to-face, she handled my truck return excellently and without incident. THE HELL WITH THE APP! Bravo Isabel! To all of the dedicated and excellent U-Haul field personnel far and wide: Bravo!! Continue in your excellence despite U-Haul brain-dead corporate indifference! Your excellent work ethic IS BEING RECOGNIZED!

JOSEPH C. | Expérience générale |
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The unit was poorly lit and the door too small. At the end of a long narrow corridor causing poor and inconvenient access. Poor design causing the unit to be overpriced. Will not recommend.

ROBERT S.
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awsome

Michael B.
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Le client n'a pas laissé de commentaire.

Darren T.
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The uhaul was very old and didn't drive as smooth and smelled like cigarette smoke and animals the driver mirror didn't work made it dangerous for blind spots and looking around vehicle. They need a newer uhaul. The people there are very nice though just need a better uhal

Annette M.
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No comments it was great!

Andy B.
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This location was used because the orginal drop off location provided was an hour away from my location. Uhaul gladly rescheduled location , why the orginal was chosen is unclear to me. There where several Uhaul locations within 15 minutes of our destination.

Michael M.
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I was supposed to pick up at another location...this whole rental has been an absolute nightmare! I'm so tired of waiting on the phone for the “right” person! I have no problems with the new pick up location, it was U-Haul itself. At this time with phone calls since Friday to ushare has been an absolute waste and still no resolution!

Cathy B.
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Awesome staff! Very accommodating and friendly, I highly recommend them to anyone whether renting a uhaul or a storage facility!

Donna M.
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Very well pleased with this location. Hope they have much success.

Jaime H.
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When I went to pick up the rental I was told that my rental had been given away. They sent me to a second location. At the second location the girls were very nice but not knowledgeable. The process from the time I arrived at the first location to actually driving off the lot in a truck took over an hour. Not pleased.

Victor D.
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Pickup location was far from my designated choice. I reserved 24 blankets, but only received 12. I will not do online reservations again; I'll work directly with local dealers.

Non reviews have been submitted for this location.

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