Évaluations des clients Majestic Auto Sac LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Majestic Auto Sac LLC

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Romeo M. le

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We had an agreement for pick up at 7 am cause I had to be out at a certain time . I waited for 1hr and a half before they opened would not recommend this place at all

Stacy B. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Le client n'a pas laissé de commentaire.

Rosa M. le

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Costumer service friendly and efficient.

Michael B. le

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It would of been better if the person who actually work for Uhaul was the one giving me the trailer. The guy who did it was nice but he didn't work for uhaul was just getting coached from the actual uhaul guy on his phone. I ended up paying more than I had ecpected because I got stuck with the extra trailer insurance I didnt want or need I believe because the guy filling out the form online had no ideas what he was doing. So I hot charged an extra $70 and the trailer was dinged up pretty good. Didnt do a visual inspection with anybody for the trailer as the uhaul guy was not present. I got sent a link I could go online and put down what was wrong with the trailer but I could not access it from my phone at the time. Later on in the evening I got on a computer to fill it out but it had already expired. So I got over charged an extra $70 and was worried I was going to get hit with extra fees because the trailer was dinged up.

Jean W. le

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The owner wasn’t even there when I picked up the truck. A person who rents space from him helped us between working with his client. He had a hard time finding the lock box key because it wasn’t well located. The truck had not been cleaned since previous renters. We were at the location for 30-40 minutes just waiting for the key.

randy H. le

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Le client n'a pas laissé de commentaire.

Loc P. le

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Le client n'a pas laissé de commentaire.

KRYSTAL S. le

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This location is not open on Sunday as mentioned by Uhaul and also thier website. When we arrived Sunday morning we knocked on the office door and heard a woman on the phone complain that someone was at the door but never opened it. After dropping off our trailer with a man that rents a business at that location I called to make sure it was received Monday Morning and was informed that I could not receive my deposit back in store becuase they did not have cash on hand. Customer service ended up helping me to finally get my deposit back.

CHARLES C. le

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This location is a questionable automotive shop. Besides a small Uhaul sign, you would not know that they are a Uhaul vendor. I finished with my rental trailer the evening before I was scheduled to return it. So I checked the uhaul website which stated this location closes at 7 PM. I arrived at 4:45 PM and the Uhaul representative had already left for the day. There was a coworker who hardly spoke english and could only tell me, "Nico no here". He gave me Nico's number which I called and got a voicemail that was full. So I ended up having to drive an hour roundtrip to learn that I couldn't return the trailer early, and had to come back the next day. The next day the worker told me that I should have just left it out front, but there is no instructions posted on how to do that, and I didn't want your trailer to get stolen.

Andria P. le

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I left my son’s laptop in the truck. They held it aside and protected it from theft for two days. I am very very thankful.

Denise W. le

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I waived the safe mover insurance they added on anyway. I called them they about insurance. They told me to call the 800 number. I did waited on hold for 20 minutes before getting someone. After she took 20 more minutes of my time she told me I have to called where I picked the truck up. I ask can you talk to them. She said she called them and they will removed it in next 5 minutes and call me. That never happened. I been charged for something I did not ask for. I did not know uhaul manipulate and rob their customers. This so unprofessional and unethical. I would like my refund.

Yulianto L. le

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I was helped by a friendly gentleman and process was speedy.

John S. le

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Le client n'a pas laissé de commentaire.

DANIELLE D. le

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Ensure gate has lock removed before sending customer off with the truck.

Chrystal S. le

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Le client n'a pas laissé de commentaire.

Lisa C. le

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Le client n'a pas laissé de commentaire.

Carrie G. le

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The person who helped me told me I didn’t have to fuel back up before dropping Uhaul off at a different location. This person stated that the fuel price was already included into the $170.00 I paid then.. so not true!

Ronnetra R. le

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Le client n'a pas laissé de commentaire.

richard B. le

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Le client n'a pas laissé de commentaire.

Kyle G. le

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I already called and was told I would get a call back about this issue. The biggest issue we had was that there was no levy on the truck, we asked for a truck with a levy, and they told us no. Then they made us wait about an hour and a half to get the truck. Both areas had bad customer service, and we struggled the entire time without a levy. Worse is that U-Haul won't even give me a call back to resolve this issue.

Francis E. le

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This guy is great. Knows how to make the customer happy at all times. I like to rent trucks from here, and I have never been disappointed ever. I recommend this location to anyone.

LINWOOD G. le

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Le client n'a pas laissé de commentaire.

richard K. le

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Le client n'a pas laissé de commentaire.

Saan S. le

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My rental was delayed by 30 minutes because the person with key to the uhaul key box was 30 minutes late to work, so I had to sit there and wait. Other than that, the rental was good.

Francis E. le

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The guy here is on point.

Alena A. le

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Le client n'a pas laissé de commentaire.

Francis E. le

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The guy here is so nice, cool and customer centric. He took care of the challenges I had regarding the truck. I would use this location over and over again.

jeffrey R. le

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Le client n'a pas laissé de commentaire.

FRANK Y. le

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The truck had mechanical problems, power steering was one of them

Ariel F. le

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Le client n'a pas laissé de commentaire.