Small area to return a vehicle.No one was there.It was after hours.
shannon pierce
Customer Reviews for Majestic Lube USA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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When I picked up the trailer the dealer hardly looked up at me. The location was a mess. The trailer was covered in dried on mud and some of the marker lights didn't work. The location where I dropped off the trailer was just the opposite.
Van Dureen aaronMy moving company was fantastic. Would highly recommend you guys to anyone who are looking to move.
Angela RosterFriendly service!
James AustinThose guys are awesome, I would have them work on my personal stuff.
Wade EberspecherAGAIN, the app would not let me complete my return. The drop-off location was not open so no people to help. After calling the store where I rented from, I was told to call 800-go-uhaul for help. That agent was able to help me bypass/restrt the app process & leave the vehicle. The requirements for uploading photos at pick-up and drop-off are a big hassle! I rented another truck the following week from a different location and there was a world of difference in the customer service and willingness to complete the rental themselves with no suggestion that I should "just use the app"
Lori KinserDirty rest room not clean at all.
Danny InmonMy lease was smooth and quick.
Roy LufkinNobody was there when we went to drop off around noon. The parking lot was very small and not easy to manuever.
Richard CochranFriendly, courteous staff.
Mark ScofieldHad feat service at beginning and end.
deborah brewtonWinter conditions makes a truck dirty outside and in the cab, but just how hard is it to give it a quick external wash and mop the cab floor? Found a food item on the cab floor by the drivers seat. Not a major problem, but indicates cab lack of cleanliness. Storage space was clean.
Gary DavisI had to have road rescue come and they replaced the battery because of a loose battery cable that wouldn't fully charge the battery.
James CliffThe online check in was frustrating. But I'm not good at that sort of thing. A supervisor got on and helped me.
Zietta EltermanHave wifi on site.
James CliffMike was super in making sure that I understood the final billing and was set before departing. Great folks here in Canon City. Thank you.
Gregory JensenCustomer service was great. Thank you.
melissa ulibarryWas charged more when returned a was not under on fuel. Was under mileage by 3 miles and cleaned it well. The price still went up from quoted price. I have used uhaul many times now an never has this happened till now. I will find another company next time.
Cory CookMike did a great job explaining the process.
Bill CookOnce again, I was very happy with the staff. I will be in touch with them personally.
Yvonne LoopThe location is okay but could use a little cleanup.
Barry DevlinThey did fine.
Mathew WhitmoreFords steering is very bad bump is crap, price was abit to high trailer registration do 8 mouths ago
NATHAN VANNAHThey were quick and efficient when I dropped off truck. Nothing to improve
Linda AndersonThey were great to work with. Friendly and efficient
Willy SharpThat dude gave me a truck from hell. ALL of the check brakes lights were coming on. The windshield wiper worked periodically. The low engine coolant light was on. The truck shake like it was being driven on a bad dirt road.
Hallinston RobinsTruck inside very dirty. Rate changed because Uhaul didn't have truck ready at original pickup location
Beverly WatwoodThey were fast, friendly and went beyond to help.
Daniel WaddoupsI had trouble getting my lights connection to work. Both your employees were very helpful.
Brent GarrettImprove customer parking area.
Fred RosenwinkelThe staff is quiet and did not appear to like dealing with clients.
Darryl HarcrowFast service. Efficient check out.
Darryl HarcrowMIKE was great. He helped me the week before and was very helpful
Edwin LeeThe on call wait time in the evening hours was 35 to 45 minutes, but I had a great experience and all people I spoke with in the phone were very helpful and knowledgeable.
HARVEY STABENEIIIUhaul changed my drop-off destination without my knowledge or consent. You can't do this to your customers!
David ValentineThe inside was relatively clean But the front outside had been down a red wet dusty road and had to wipe the dirt off to get the number off the rig.
Edwin LeeI did not get a receipt. The receipt I got when I turned in the uhaul don't have the break down with price and tax's and I have to turn this in the the company I work for in a expense report.
Brad MillerThe trailer outside was muddy expected with me picking it up in Colorado as I got more mud on it I rinsed it off before I turned it in it had good tires and did what I needed it to do
Mark MadridEverything went as expected.
donald hakesBusy auto repair shop. U-haul is just a side business. But staff was friendly and helpful once they got to me.
MICHAEL PROCHODAExcellent service!!!
Cathie CorreyGood job. Thanks
DAVID CLARKInsufficient room for maneuvering.
JAMES DENSFORDGentleman at the location we're really nice and easy to chat with however the wait time was very long and the interior of the cab of the U-Haul was dirty and there was a crack in the windshield
CORAL OBRIENRien
gary breedcharging me for two extra days is bullshit.
wiliam edwardsRoof leaked in truck and ruined valuables in mothers attic. Truck can only do 50 across country. Rough ride
MICHAEL GARCIAStaff was professional and friendly. Pick up was quick and easy.
Heidi HardingService person was not rude, and was very helpful in figuring out how Kalispell MT office screwed up.
LAURENCE VARGASTight location. Can not turn around in parking lot. Dirty inside. Did not want to touch anything. Staff were goid though. Busy street hard to turn in and get out of.
LINDA BARNHARTVery bad location for a truck return, no space.
JAMES RAGER COVEYI didn't get a final receipt amount. But other than that. This was an awesome location. Guys were great and very helpful.
Bridget HenryBe a little more friendly.
Allyn Davis