Le client n'a pas laissé de commentaire.
Romona M
Customer Reviews for Majestic Lube USA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Just poor customer service. Man was very rude.
sarah jSmall area to return a vehicle.No one was there.It was after hours.
shannon pWhen I picked up the trailer the dealer hardly looked up at me. The location was a mess. The trailer was covered in dried on mud and some of the marker lights didn't work. The location where I dropped off the trailer was just the opposite.
Van DMy moving company was fantastic. Would highly recommend you guys to anyone who are looking to move.
Angela RFriendly service!
James AThose guys are awesome, I would have them work on my personal stuff.
Wade EAGAIN, the app would not let me complete my return. The drop-off location was not open so no people to help. After calling the store where I rented from, I was told to call 800-go-uhaul for help. That agent was able to help me bypass/restrt the app process & leave the vehicle. The requirements for uploading photos at pick-up and drop-off are a big hassle! I rented another truck the following week from a different location and there was a world of difference in the customer service and willingness to complete the rental themselves with no suggestion that I should "just use the app"
Lori KDirty rest room not clean at all.
Danny IMy lease was smooth and quick.
Roy LNobody was there when we went to drop off around noon. The parking lot was very small and not easy to manuever.
Richard CFriendly, courteous staff.
Mark SHad feat service at beginning and end.
deborah bWinter conditions makes a truck dirty outside and in the cab, but just how hard is it to give it a quick external wash and mop the cab floor? Found a food item on the cab floor by the drivers seat. Not a major problem, but indicates cab lack of cleanliness. Storage space was clean.
Gary DI had to have road rescue come and they replaced the battery because of a loose battery cable that wouldn't fully charge the battery.
James CThe online check in was frustrating. But I'm not good at that sort of thing. A supervisor got on and helped me.
Zietta EHave wifi on site.
James CMike was super in making sure that I understood the final billing and was set before departing. Great folks here in Canon City. Thank you.
Gregory JCustomer service was great. Thank you.
melissa uWas charged more when returned a was not under on fuel. Was under mileage by 3 miles and cleaned it well. The price still went up from quoted price. I have used uhaul many times now an never has this happened till now. I will find another company next time.
Cory CMike did a great job explaining the process.
Bill COnce again, I was very happy with the staff. I will be in touch with them personally.
Yvonne LThe location is okay but could use a little cleanup.
Barry DThey did fine.
Mathew WFords steering is very bad bump is crap, price was abit to high trailer registration do 8 mouths ago
NATHAN VThey were quick and efficient when I dropped off truck. Nothing to improve
Linda AThey were great to work with. Friendly and efficient
Willy SThat dude gave me a truck from hell. ALL of the check brakes lights were coming on. The windshield wiper worked periodically. The low engine coolant light was on. The truck shake like it was being driven on a bad dirt road.
Hallinston RTruck inside very dirty. Rate changed because Uhaul didn't have truck ready at original pickup location
Beverly WThey were fast, friendly and went beyond to help.
Daniel WI had trouble getting my lights connection to work. Both your employees were very helpful.
Brent GImprove customer parking area.
Fred RThe staff is quiet and did not appear to like dealing with clients.
Darryl HFast service. Efficient check out.
Darryl HMIKE was great. He helped me the week before and was very helpful
Edwin LThe on call wait time in the evening hours was 35 to 45 minutes, but I had a great experience and all people I spoke with in the phone were very helpful and knowledgeable.
HARVEY SUhaul changed my drop-off destination without my knowledge or consent. You can't do this to your customers!
David VThe inside was relatively clean But the front outside had been down a red wet dusty road and had to wipe the dirt off to get the number off the rig.
Edwin LI did not get a receipt. The receipt I got when I turned in the uhaul don't have the break down with price and tax's and I have to turn this in the the company I work for in a expense report.
Brad MThe trailer outside was muddy expected with me picking it up in Colorado as I got more mud on it I rinsed it off before I turned it in it had good tires and did what I needed it to do
Mark MEverything went as expected.
donald hBusy auto repair shop. U-haul is just a side business. But staff was friendly and helpful once they got to me.
MICHAEL PExcellent service!!!
Cathie CGood job. Thanks
DAVID CInsufficient room for maneuvering.
JAMES DGentleman at the location we're really nice and easy to chat with however the wait time was very long and the interior of the cab of the U-Haul was dirty and there was a crack in the windshield
CORAL ORien
gary bcharging me for two extra days is bullshit.
wiliam eRoof leaked in truck and ruined valuables in mothers attic. Truck can only do 50 across country. Rough ride
MICHAEL GStaff was professional and friendly. Pick up was quick and easy.
Heidi HService person was not rude, and was very helpful in figuring out how Kalispell MT office screwed up.
LAURENCE VTight location. Can not turn around in parking lot. Dirty inside. Did not want to touch anything. Staff were goid though. Busy street hard to turn in and get out of.
LINDA BVery bad location for a truck return, no space.
JAMES R