Customer Reviews for M&W Sales
(U-Haul Neighborhood Dealer)

89 évaluations

135 2nd St   Belmont, MS 38827

(662) 454-0212

Heures d’ouverture

  • Mon: 8:30 am–4 pm
  • Tue-Thur: 8:30 am–4:30 pm
  • Vendredi : de 8 h a.m. à 4 h p.m.
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(662) 454-0212

135 2nd St
Belmont, MS 38827

Services dans cet établissement :

Heures d’ouverture

  • Mon: 8:30 am–4 pm
  • Tue-Thur: 8:30 am–4:30 pm
  • Vendredi : de 8 h a.m. à 4 h p.m.
  • Sat-Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Nora Krakowski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy Ginn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMA FERNANDEZ 
Évaluation :
5

The only problem I had was I'm only 5 ft tall. It was really difficult to get in and out. Maybe a retractable lower step would help?

renita harrison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CURTIS REESE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darrel Hutcheson 
Évaluation :
5

It was so easy to rent from here. And they were so helpful.

rachel bridges 
Évaluation :
5

Le client n'a pas laissé de commentaire.

max hutcheston 
Évaluation :
5

I am very grateful, for the service that Uhaul provided, from start to finish. Customer Service at location was greatly appreciated. And the price for my overall experience, is very appreciated! Thank you for helping people the Right Way! Way to go Uhaul!

Jessie Tucker 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mary whaley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SELENA SCHUSTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian White 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Puckett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcy Cavanaugh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy Godsey 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NORMA FERNANDEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Gray 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie Crandell 
Évaluation :
3

Very slow. It took almost an hour to pick up the UHaul. I was the only customer when I entered. They were friendly and helpful, just slow.

Timothy Holland 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry Green 
Évaluation :
5

Very helpful

Ronald Hager 
Évaluation :
3

Dropped the truck off with two guys in the parking lot that had no name tags or indications that they were with U-Haul. Fortunately they were legit but it was a bit sketchy.

Michael Bolding 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Mcdowell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy Billman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Taylor Smith 
Évaluation :
5

The trailer leaked

Robert Logan 
Évaluation :
3

The check engine light was on, I was charged for a half tank of gas when it wasn't on a half tank. Charged for more miles than I used. If I move again I will try a different moving company if possible.

Joan Dill 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Manasco 
Évaluation :
5

They did a good job of recommending a trailer for me.

Michael Heath 
Évaluation :
5

Well good service they were so friendly thats what makes the diferent thanks guys excellent job 🌟🌟🌟🌟🌟🌟🌟🌟🌟

CLIVE TZIB 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Beatty 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Burnheimer 
Évaluation :
5

I had no trouble whatsoever with the pick up and drop off location. I DID have a huge problem with what happened with me not being able to pick up at the reserved location due to vehicle not being returned in time. Instead of 3 miles away, I had to go 40 miles away and back to get it and begin using it. This was costly and made things very difficult in an already immensely stressful time. I was told they would "make it right " by one agent at main uhaul office but then denied that by a second person there. I ended up having to pay much more. I was told dolly would be $7 and then they tried to charge $12 from main office. I was told there would be a dolly at pick up and then there was not (not pick up location's fault ) so we had to go to the drop off location for that and then back to my residence. This was all time consuming when I had no time for this to begin with. I was told they would throw in some blankets and then told "then he can pick up the tab" by the main office. Apparently the first main office worker who told me they would make it right was reprimanded for telling me that by the 2nd person at m office. I was told I WOULD get some reimbursement but it was not NEARLY enough for all the aggravation. I have heard of this happening to others. Moral of the story…… don't plan for things to go as expected with uhaul. This happened RIGHT before we were set to pick it up! I could not have been more pleased with people at the pick up and drop off though. They were wonderful.

Lorie Robbins 
Évaluation :
3

I had a reservation in Tupelo and was confirmed with my order. No one called me at 6pm, as promised, and when we showed up to pick it up, they sent us an hour away to Belmont where the closest trailer was. That is a lot of gas and is very disappointing

Susan Alvarado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Garretty 
Évaluation :
5

Everyone there were great. Highly recommend.

Larry Ferguson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwina Reynolds 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Ferguson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Clark 
Évaluation :
1

They have no key drop off location I rushed to get uhaul back in time frame just to have to sit there over an hour waiting on a uhaul representative to tell me where to leave keys

Jon cody Compton 
Évaluation :
3

put a key drop box outside the fence area

Kenneth Wilcher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Petty 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK TALLEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Brown 
Évaluation :
4

Hired Movers through your U-Haul app. The movers were horrible. They hardly worked and did not want to help with lifting the heaving furniture.

John Deiter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda Harris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Taylor 
Évaluation :
5

All was good

Gary Peterson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Holcomb 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip Starrett 
Évaluation :
5

I just want to say thank you very much to the staff at M&W Sales/ U-haul affiliates in Belmont,Ms for being the good people they are ! They certainly treat your customers w/ courtesy and respect ! Customer service at its finest !!

Jeffery Mccray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig Pate 
Évaluation :
5

There is nothing that I can see that would need improving over the great care and experience that I seen. Everyone did their job fantastically.

Rodney Gernenz 
Évaluation :
5

Availability of smaller trucks. The only trucks available were 26 feet.

Russell George 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KETAMBE LEWIS 
Évaluation :
3

Truck should have been cleaned before it was set out for the next customer. There was mud in the floor and on the wheels and wheelwells.

Devin Dotson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex Williams 
Évaluation :
5

this location was WONDERFUL!!!

Jeff Rooker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis Reese 
Évaluation :
1

Leave the gates open for the trucks to enter the property.

Randal Vandiver 
Évaluation :
5

Be open on the weekends Very nice and friendly

JESSE ROGERS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rita Johnson 
Évaluation :
2

I was over charged and when first got there I was told I couldn’t get it because they have been telling everyone that they couldn’t get online to to the paper work

Roger Mayhall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL WELLS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith Govatos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa White 
Évaluation :
2

Their seemed to be confusion there and I was lucky to get the U-haul. They were going to let someone use it locally on Friday.

Steven Anderson 
Évaluation :
3

My problem is with Uhaul, I was promised an confirmation on 7/29 by 6:00 PM, I did not get a call so at 7:00PM I called them and was told my reservation was confirmed that that I could pick up in Tupelo MS (my requested location) at 6:00 as planned. On 7/31 I received a text as 11:00 telling me my pickup location was Belmont and needed to be picked up by 12:00 noon. I work in Houston MS, 1,5 hours from Belmont. I spent 3 hours driving From Houston MS to Belmont MS, then back home to Tupelo MS. Nobody with Uhaul showed any concern that they totally screwed this up. Can somebody please tell me what CONFIRMATION means for your company? It obviously means nothing to the people I spoke with. Of the last 4 times I have rented from Uhaul, 3 of them were screwed up and 2 of the 3 required me to leave work early to drive 3 to 4 hours to get my equipment. Both of the business I picked up at and dropped off at did a good job and worked with me to do the pickup after hours. I have no complains on either of them.

Whitten Grisham 
Évaluation :
1

Most unprofessional people I've ever met. Yelled for me across the store. These people should not be representatives for uhaul. No offer of supplies. Basically handed me the keys walked me out to the truck and said there ya go. Truck smelled, was dirty inside and the outside had not been washed in quite sometime. Bugs were stuck to the windshield wipers!

Cheryl Falstad 
Évaluation :
5

Employee checked me in before 8:00 am before lot opened, super nice and helpful

DAY DAVID 
Évaluation :
3

Interior was filthy with loose trash (cigs and dip cans) and other debris scattered throughout the interior cab of the truck. Had to time out (and supplies) to adequately clean out all the trash and wipe down the interior (dash, steering wheel, etc/etc/etc.) and side mirrors. On the road, the truck performed well.

AJ Leveritt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry Crowe 
Évaluation :
5

Excellent

sheila wooten 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Jenkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bill austin 
Évaluation :
1

It said 24 hour drop off but the gates were locked and nobody was there to let us in.

David Walden 
Évaluation :
1

I made reservations for Tupelo, MS and had to go 30 miles to pickup truck in Belmont which is crazy to me. I reserved on line and nothing was right pickup or drop off location. Would never recommend U-Haul to anybody and customer service was awful and didn't care.

Joe Young 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike edlemon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE BECKARD 
Évaluation :
3

I had to drive 80 miles out of my way to get the u haul after I was told they had my trailer at the original location. When I received the call back that my u haul was at another location the agent on the phone was rude with me when I expressed my opinion about having to go out of my way by 80 miles to use them. She gave me 50 off which I had to request multiple times to receive. Also uhaul location where I had to pick up was not even open on saturdays so I had to call multiple times to reach them to pick up trailer. Very unhappy with u haul and most likely will not use them again. Lights didn't work on trailer and I was pulled over for that but only received a warning to get it fixed

Brian Roberts 
Évaluation :
1

I did not order anything from you.

michael chagrin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen Harris 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angel Morales 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Évaluation :
5

Eric was great in Belmont MS, but U-Haul customer service and reservations was out of control from a customers point of view. My pickup was changed 3 times, each time after it was Guaranteed. Tina from Bear Creek was helpful, but I got dumped the evening before move when the person before me delayed her pickup time by 4 hours. You would be able to keep reservations better if the person before kept the same 24 hour reservation drop off time so not to effect the next.

FAYE EWING 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lynn chumbley 
Évaluation :
3

Get a bigger sign

James Alberson 
Évaluation :
3

Employee was friendly. The truck was very dirty. Inside of truck was full of dog hair. Dirt, sand and food items in floor. I had to drive it with a window down because it had a bad smell inside. When I returned the truck in Columbus ,MS they said the contract was not properly done when I picked up the truck in Golden, MS.

CARL FOWLER 
Non les évaluations ont été soumises pour cet établissement.

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