Make sure the vehicles on that lot are properly serviced before they are rented out. Yesterday experienced was by far the worst day.Litasha A.
Customer Reviews for M&E Towing And Auto LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Newport News, VA 23605
Services dans cet établissement :
- Mon–FriDe 8 h am à 5 h pm
- SamediDe 8 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.lamont P.
As a customer return uhaul back they need to change the mileage if the person did stay gone over the time they put. The man didn't change my mileage and I brought back uhaul before the time he put so my charge should've been less than he quoted when rentingTruby B.
Le client n'a pas laissé de commentaire.AUSAR I.
Le client n'a pas laissé de commentaire.Michael H.
The truck was old and the suspension was crap. Gas milage was terrible. But the biggest problem was that they charged me for a 1/4 tank of gas when I turned it in with a little more gas than when I picked it up. $38 in extra gas.COBY W.
Owner was very mannerly and conducted himself professionally.darrell B.
Le client n'a pas laissé de commentaire.Phyllis F.
Le client n'a pas laissé de commentaire.Bobby L.
Le client n'a pas laissé de commentaire.Celiza B.
Le client n'a pas laissé de commentaire.ANGELIA J.
Professional, excellent customer service I will always look to them first. The office was clean and welcoming. Very convenient. For future customers, this is the best experience I have had with Uhaul.Clara J.
Superior customer serviceBrian N.
Truck was dirty and smelled like marijuana. Owner of business is a dishonest thief. He should be shut down for shady practices. He is giving Uhaul a bad name.Mike P.
Le client n'a pas laissé de commentaire.Robert U.
Le client n'a pas laissé de commentaire.Cindy H.
Very nice Owner,helpful in Helping me out. THANKS AGAIN Robin T.
Le client n'a pas laissé de commentaire.Mineshkumar P.
Le client n'a pas laissé de commentaire.Abreeonna G.
Nothingâ€¦ the van was perfectDorrie N.
Le client n'a pas laissé de commentaire.Alonza W.
Le client n'a pas laissé de commentaire.Jason M.
The location is a auto shop so it did take a good minute for someone to help, since they were busy. I had to go out and get someone's attention. Otherwise, the location is fine.Rebecca E.
Le client n'a pas laissé de commentaire.Kimberly R.
When I showed up to pick up my vehicle several people were smoking at the front desk area, it was dirty and the air was barely breathable. While I was checking in two of the employees exchanged racist comments and said "nigger" several times, quite frankly I didn't know what to do or what to say. I was too shocked by this behavior to have a response. I am myself a white male so I think they thought I was of the same opinion as them and was in agreement, I assure you I am not. One of them was an older white male with a hat that says retired navy that someone called Mark and the other was an overweight white man wearing a neon colored hoodie that pulled in on a motorcycle. When I returned my truck later that day I checked it in and was told everything was good and left with the expectation that I had met all of the requirements of the rental contract. I recieved an email later that said I was charged $55 for bringing it back at 1/4 of a tank when it was 1/2 full, just as it was when I picked it up. I called and explained the discrepancy to someone who said it was something U-haul has been doing and they would fix it. It was never fixed and for the past few days my calls to them have been ignored. Quite frankly they stole $55 from me and then blocked me. I will not go by there to request my money back, they were all opening wearing guns and I don't feel safe going in there to complain about their theft. Which is a tactic i believe they do intentionally. This is not an establishment that U-Haul should allow to represent them, hence I will never again do business with U-Haul.Michael F.
First vehicle was a new Chevy pick up it was nice just a lil dirty on side but overall okâ€¦. Second vehicle was a newer van had a low tire reposted it gentleman said it is ok but I drove it anyway and went and had all 4 tires check and all were low inside could have been sweeper or vacuumed out but it was too bad.. customer was on point friendly and professional and accommodated my needs. Definitely recommend to friends â€¦ I give them a 8 out of 10 starsâ€¦.Brandy E.
Le client n'a pas laissé de commentaire.Cheylese D.
Le client n'a pas laissé de commentaire.RICHARD H.
Customer service was greatPatricia M.
Le client n'a pas laissé de commentaire.Michelle B.
Extremely smoky inside office. Owner was smoking as I walked in and when I came back. Van was dirty and clearly had not been cleaned. Not what I expected at all.Natasha B.
Le client n'a pas laissé de commentaire.Wendy B.
Le client n'a pas laissé de commentaire.David J.