Évaluations des clients M&N Towing

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de M&N Towing

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Craig R. le

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Le client n'a pas laissé de commentaire.

James F. le

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Le client n'a pas laissé de commentaire.

Terrese A. le

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Le client n'a pas laissé de commentaire.

Larry L. le

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Le client n'a pas laissé de commentaire.

Adeniyi L. le

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Great service overall

Jeffrey N. le

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Did not like that I was quoted $45 for the 2 days and then got the charge of $66. $21 is a little high for taxes and charges. Will look else where if i have to rent again.

David K. le

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The truck looked like it had been used heavily however I was not renting for the looks. The truck was solid and provided everything I needed for the day. Loved the mobile app pickup and drop-off, that was cool!

Horgedia M. le

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Le client n'a pas laissé de commentaire.

steven c. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Nothing

Kylie D. le

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Picking the truck up took over an hour. The website itself kept kicking me off of the uhaul site on three different devices. calling customer service I got transferred through 7 different people, until I was put on with someone who actually helped me. It was the worst experience with uhaul I have ever had.

Melissa M. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Linda T. le

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Le client n'a pas laissé de commentaire.

frank t. le

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Le client n'a pas laissé de commentaire.

philip w. le

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Le client n'a pas laissé de commentaire.

Carol L. le

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no room for improvement

Dominick M. le

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Worst U-Haul experience I’ve ever had. Moved location without a call to notify me. Pickup and drop off location was more than 10 miles away when I originally selected a location only 2 miles away. The location was closed when I went to get the truck and the woman that answered the phone when I called was completely miserable and didn’t even pretend to care to help me. Location was closed AGAIN when I went to drop it off 5 days later because of “weather”. We had a snow storm 3 days ago and again I had no help with the drop off. Never using U-Haul again since it’s nonsense I have to pay for the extra mileage when YOU changed the location. I was told in the email that I would be called the day before pickup about my rental and definitely didn’t get a call. It’s an absolute joke that your company allows this towing company to represent U-Haul. TERRIBLE business and reflects poorly on the company.

Teresa G. le

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Kurt, who took care of the rental, went above and beyond for us in terms of service. We plan on renting from him again in the very near future.

natima n. le

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Le client n'a pas laissé de commentaire.

Jeffrey A. le

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Le client n'a pas laissé de commentaire.

Paul H. le

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Le client n'a pas laissé de commentaire.

kenneth P. le

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Le client n'a pas laissé de commentaire.

Travis G. le

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Le client n'a pas laissé de commentaire.

billie b. le

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Le client n'a pas laissé de commentaire.

Paul H. le

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Le client n'a pas laissé de commentaire.

Josue V. le

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Le client n'a pas laissé de commentaire.

Alberto R. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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Le client n'a pas laissé de commentaire.

JONATHAN D. le

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truck was not cleaned out. office is not clean. manager I spoke to over the phone was rude and not helpful. but the male manager there when I picked up was super nice.

Samuel V. le

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Le client n'a pas laissé de commentaire.

John L. le

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Nice of owner to come in on Sunday/ very efficient and nice

harry w. le

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Le client n'a pas laissé de commentaire.

Roger M. le

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Le client n'a pas laissé de commentaire.

Ronald F. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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The place where I picked up the truck was very unorganized... Was very happy with everything Accept the place of pick up.....

LAWRENCE A. le

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Le client n'a pas laissé de commentaire.

SUZANNE C. le

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Le client n'a pas laissé de commentaire.

J Ray F. le

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Le client n'a pas laissé de commentaire.

michelle e. le

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Le client n'a pas laissé de commentaire.

philup m. le

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Thelma was very nice and professional to work with.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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Le client n'a pas laissé de commentaire.

Milton R. le

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Le client n'a pas laissé de commentaire.

Thomas G. le

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Friendly customer service from M and N Towing. Thank you!

Rebecca M. le

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The truck was there which is a plus. I used another location the last time we needed and the truck was not available. The price per mile was a bit high for local use. The advertised price is quite a bit lower than what ends up being the actual price.

James W. le

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Le client n'a pas laissé de commentaire.

Donna B. le

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My experience was fine. I can't really recommend anything that would be useful for improvements. The gentleman that operates the business was pleasant, personable, and helpful.

Steve C. le

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Le client n'a pas laissé de commentaire.

bob g. le

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Le client n'a pas laissé de commentaire.

Thomas R. le

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Le client n'a pas laissé de commentaire.

George M. le

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Le client n'a pas laissé de commentaire.

Paul J. le

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The place was small and unkept. In the morning when I picked up the truck the lady was smoking cigarettes and its a small office. I could barely breath.

Joseph D. le

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Even the attendant said the truck had seen many miles

samuel s. le

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Le client n'a pas laissé de commentaire.

Alexander S. le

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Truck leaked onto our mattress

PATRICK L. le

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Le client n'a pas laissé de commentaire.

edward w. le

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Le client n'a pas laissé de commentaire.

Rodney D. le

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Le client n'a pas laissé de commentaire.

Arthur C. le

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Le client n'a pas laissé de commentaire.

BERNARD M. le

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Very good working with me on my uhaul rental. I could not of asked for more on her part. The system was down and she still managed to fill out the paper work and have me on my way in time for my job. Excellent!

Joseph R. le

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Le client n'a pas laissé de commentaire.

Tomasz P. le

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Took a bit longer to get set up and on the way . Place could be cleaned up with more customer friendly appetance and waiting room. Parking lot could be paved and organized. Customer service desk lady was very nice.

Robert S. le

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Le client n'a pas laissé de commentaire.

Shamica R. le

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Le client n'a pas laissé de commentaire.

jessica m. le

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Nobody was there to inspect the vehicle. Had to call the office for instructions.

Sean B. le

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Le client n'a pas laissé de commentaire.

Scott B. le

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Pickup time was limited to 30 minutes Saturday morning. And the person was inflexible on time. So I had to adjust a variety of schedules to make it. And there was no notice of that restriction. The place was a pig sty.

Gunnar Z. le

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Le client n'a pas laissé de commentaire.

Wendy W. le

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Horrible location nasty and smelled like cigarettes..... no cash to give change.... truck doors frozen shut.... front end of truck would shake horrible over 40 miles per hour..... truck dirty inside can and loading area....mileage not correct paid for more than I used will never rent from U-Haul again

ROB I. le

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Le client n'a pas laissé de commentaire.

Holly B. le

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Still waiting on call that was suppose to come about truck not ready, price changes etc. Called and was told report written will receive call

steven b. le

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was charged 93$ at the outset and then another $56? $140 because I was told I could not do one way due to the truck being a "local" truck. Area supervisor at the Oregon Pike, told me to bring the truck to them, which would have saved me much money as it was right around the corner from my storage, but no...had to bring it back an extra 30 miles?? Not right at all

RYAN W. le

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Friendly people. Helpful and expeditious.

Stephanie J. le

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Summer was very helpful in helping resolve the issue the pick up location caused.

Matthew W. le

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I rented a trailer and Uhaul is charging me for 5 days of renting when I only used it for 3 days. I am not happy about that. If that is the company's policy for customer care then I will not be looking to use uhaul again if I can avoid it.

AYANNA B. le

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The UHaul needs a lot of work! I was scared to drive it so it was overall a waste of money for me. I only did one trip in the UHaul and I needed a lot more. I was moving for my old home to my new one. The UHaul drifted for one side to the other and the brakes did not work all the time. It was scary so I just returned the UHaul and got another one from somewhere else the next day. I emailed about the UHaul and received no reply. I am unhappy and upset I wasted my money

jeff l. le

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Le client n'a pas laissé de commentaire.

Andrew H. le

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Equipment was Good and ready for me to pick up.

Michele Y. le

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It was just out of my way causing extra mileages I was told I would be compensated for and was not. I only received one day notice I would have to go out of my way, when most (including myself) need a week to change dates and plans. I was forced to go to this location despite it being out of my way since the plans were already set in stone and could not be changed.

Patrick M. le

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Nothing!!!!

William M. le

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Le client n'a pas laissé de commentaire.

Scott G. le

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Le client n'a pas laissé de commentaire.

JACK K. le

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Le client n'a pas laissé de commentaire.

Jason H. le

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This place looks like a rundown building no room to pull your truck into terrible.. I surely hope you all starts to pick places a little better

greg s. le

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This location was very good but it was 15 miles from where I had a reserved pick up. UHaul calls me 5 hours before pickup time. When I told them I didn’t want to pay the extra mileage (25 x $1.50 = $37.50, they said they would refund me in 5 days. We’ll see if that works.

Diane S. le

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+Upon returning the uhaul The place was not open. It was 4:30 August 9th I called uhaul and asked what to do. I was told to put the truck key and paper work in the overnight slot. I made sure everything was in order-clean,gas, and mileage (which was 81 miles) When I got my credit card statement I was charged an extra $38.80 for driving an extra 89.8 mi. Which I did not do!! I immediately drove to the Parksburg uhaul and was told there was nothing they could do-I should call the regional office-which I did. I got nothing but a run around- I probably called and talked to numerous customer service reps at least 10 times.(some just hanging up on me) Still waiting to get a call back and NEVER did. I talked to a kind woman on September 21 from AZ. office her name is Luann Montgomery She suggested emailing -but I thought I would get results faster by talking to someone-(because I need to rent yet another uhaul) I have not heard anything so far. This isn't only about the money -there's a principle involved.If I do not hear anything VERY soon I will be force to choose another way to resolve this matter. Thank you Diane Szalay 717-4427971.

Enrico T. le

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The location did everything ok but the dispatcher at the 1800# lie to us and i got stuck paying $1.59/gallon instead of the $1.49/gal that i schedule. incredibly disappointing not to mention how many times they screwed up my reservation.

Dennis F. le

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I would like to rate the East Petersburg PA location. This was the original reservation we contacted. Equipment was NOT serviced and ready for pick up. We were then advised to travel another 30 miles to the Parkesburg location. Out of our way and delaying our planned pick up .in East Petersburg there was other equipment on site but they were not available for our rental. No attempt was made to adjust our rental fee since we were made to travel additional miles to obtain the trailer, Inconveniencing us as a customer. The Parkesburg location had 2 trailers that were serviced and available . Better prepared than the first location.

Anthony K. le

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I have rented from Uhaul numerous times in the past year and this was a nightmare. I ordered and my order was confirmed via email for pick up in Guthriesville, Pa at 4:00 PM Friday 9/8/2017. I arrived at the location at 3:45 PM only to be told my order was changed to pick-up in Parkesburg Pa. which closed in 15 minutes and was 11 miles away. I was told a text message was sent advising me of the change. When I checked for the text message I found that it was sent at 3:45 PM when I was already at the Guthriesville location. I then (because no trucks were available any nearer) switched to 24 hour pick-up for 7 AM on the 9th. This also became a nightmare as I could not find the keys and after two hours finally got a live person at Uhaul.com to help me. I arranged for helpers to start at 7AM for 2 hours but was not able to reach the location until 7:45 AM. This rental cost me $32.00 extra mileage and $160.00 added help. Now I cannot even get a copy of my receipt to discuss the correct charges. I am pissed. I feel UHaul does this intentionally to get low use vehicles rented and additional mile charges from renters. This should be illegal.

Alexandra W. le

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Le client n'a pas laissé de commentaire.

Katrina Z. le

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I don't like giving bad reviews but save yourself the stress and don't go here. This location is really dirty, disorganized, and smells badly. The woman that works there is a little grumpy. The receipt she gave me was faded because the printer ink was running out. She struggled with the check in process on the computer. I had to tell her what to do next. The good news is there wasn't anything wrong with the actual UHaul. But the stress of the pickup process was unnecessary.

Dean B. le

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Le client n'a pas laissé de commentaire.

Sarah D. le

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Le client n'a pas laissé de commentaire.

David C. le

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Truck was given to me with the battery light on dashboard.... after truck sitting for 2 days.... battery dead. Needed roadside assistance.... waited 2.5hrs late getting truck to new house with paid workers sitting around!

Kevin R. le

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just dropped off. no one was on site. called number on door and spoke to woman that I dropped truck off with dolly, full tank of gas and key in slot.

Leonela M. le

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There was no where to park a truck and the location looked completely run down and I was very sketchy about leaving the truck there. The location is only open for one hour so it's not convientent at all.

KYLE K. le

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Le client n'a pas laissé de commentaire.

JOHN R. le

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Le client n'a pas laissé de commentaire.

vince k. le

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Le client n'a pas laissé de commentaire.