Évaluations des clients M&W Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de M&W Sales

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Steven A. le

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Their seemed to be confusion there and I was lucky to get the U-haul. They were going to let someone use it locally on Friday.

Whitten G. le

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My problem is with Uhaul, I was promised an confirmation on 7/29 by 6:00 PM, I did not get a call so at 7:00PM I called them and was told my reservation was confirmed that that I could pick up in Tupelo MS (my requested location) at 6:00 as planned. On 7/31 I received a text as 11:00 telling me my pickup location was Belmont and needed to be picked up by 12:00 noon. I work in Houston MS, 1.5 hours from Belmont. I spent 3 hours driving From Houston MS to Belmont MS, then back home to Tupelo MS. Nobody with Uhaul showed any concern that they totally screwed this up. Can somebody please tell me what CONFIRMATION means for your company? It obviously means nothing to the people I spoke with. Of the last 4 times I have rented from Uhaul, 3 of them were screwed up and 2 of the 3 required me to leave work early to drive 3 to 4 hours to get my equipment. Both of the business I picked up at and dropped off at did a good job and worked with me to do the pickup after hours. I have no complains on either of them.

Cheryl F. le

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Most unprofessional people I’ve ever met. Yelled for me across the store. These people should not be representatives for uhaul. No offer of supplies. Basically handed me the keys walked me out to the truck and said there ya go. Truck smelled, was dirty inside and the outside had not been washed in quite sometime. Bugs were stuck to the windshield wipers!

DAY D. le

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Employee checked me in before 8:00 am before lot opened, super nice and helpful

AJ L. le

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Interior was filthy with loose trash (cigs and dip cans) and other debris scattered throughout the interior cab of the truck. Had to time out (and supplies) to adequately clean out all the trash and wipe down the interior (dash, steering wheel, etc/etc/etc.) and side mirrors. On the road, the truck performed well.

Jerry C. le

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Le client n'a pas laissé de commentaire.

sheila W. le

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Excellent

Paul J. le

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Le client n'a pas laissé de commentaire.

bill A. le

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Le client n'a pas laissé de commentaire.

David W. le

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It said 24 hour drop off but the gates were locked and nobody was there to let us in.

Joe Y. le

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I made reservations for Tupelo, MS and had to go 30 miles to pickup truck in Belmont which is crazy to me. I reserved on line and nothing was right pickup or drop off location. Would never recommend U-Haul to anybody and customer service was awful and didn’t care.

mike E. le

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Le client n'a pas laissé de commentaire.

DAVE B. le

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Le client n'a pas laissé de commentaire.

Brian R. le

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I had to drive 80 miles out of my way to get the u haul after I was told they had my trailer at the original location. When I received the call back that my u haul was at another location the agent on the phone was rude with me when I expressed my opinion about having to go out of my way by 80 miles to use them. She gave me 50 off which I had to request multiple times to receive. Also uhaul location where I had to pick up was not even open on saturdays so I had to call multiple times to reach them to pick up trailer. Very unhappy with u haul and most likely will not use them again. Lights didn’t work on trailer and I was pulled over for that but only received a warning to get it fixed

michael C. le

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I did not order anything from you.

Allen H. le

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Le client n'a pas laissé de commentaire.

Angel M. le

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Le client n'a pas laissé de commentaire.

le

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Le client n'a pas laissé de commentaire.