Évaluations des clients Manor Lube Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Manor Lube Center

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Carol V. le

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I didn’t return the truck here. I returned it to curtner in San Jose California.

Ray D. le

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I ordered a dozen blankets. Received only eight. Was to told there was six in each bag. There was only four in each bag

DIXIE M. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

Alton S. le

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Lower your prices.

Vernon T. le

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I am still waiting on my deposit to be paid back. Can someone please get ahold of me ASAP

Kathryn W. le

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Le client n'a pas laissé de commentaire.

Juan G. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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Le client n'a pas laissé de commentaire.

Sandra M. le

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Awesome customers service. Quick service .

Jorge G. le

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Le client n'a pas laissé de commentaire.

Cory H. le

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Juan called me to let me know they were closing early the day of my pick up. It was highly appreciated. This is the kind of service every business should strive for.

RICHARD S. le

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Will use this facility again.

Belinda M. le

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Le client n'a pas laissé de commentaire.

Anthony T. le

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U-Haul was not their primary thing so it took upwards of 30 minutes to get someone at the counter who could help me.

Simon C. le

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tener mas presentable el lugar

Roy K. le

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Great place! No problems!

Bobby S. le

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Le client n'a pas laissé de commentaire.

Alexandria B. le

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My experience wasn’t the best the guy couldn’t help me with my extra days which where on my contract and had to charge me for them then gave me the wrong phone number to call u haul for my refund in the end I got my refund but not with his help that location needs more training

Daniel F. le

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Uhaul online and customer service chat and phone all suck. I may never use your services again. Very stressful

Jennifer V. le

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I would like a call from a supervisor immediately. I have several legitimate issues to report and am requesting a full refund of my rental. I made a reservation a week before my scheduled move only to have several avoidable issues arise due to your UHAUL representatives. To start I made my reservation to pick up on Saturday, July 20th at 7am in Pflugerville, TX. I received email confirmation. On Friday, July 19th I received a text from UHAUL at 10:35 am notifying the pick up location changed, at 1:17 pm notifying of another change in location to pick up the UHAUL, at this time I called because I became concerned with location changes. I spoke to Charlie who confirmed the address change and gave me better directions to get there. When I arrived to the pick up location Saturday morning, as we were reviewing the contract, is when I learned of the change in my contract, at some point my reservation was modified by a UHAUL representative, downgrading my truck rental from a 26ft truck to a 20ft truck. At this time I clarified with the representative at the location showing her my original reservation and the multiple text messages. She was confused just as I was. She could clearly see my confusion, concern and overall anxiety as I sat in front of her. She began to call multiple locations in an effort to get me the truck I needed. There were none in the nearby locations. She called what she said was “traffic center” where we were so rudely received by April White, who was so aggressively argumentative, rude, unprofessional and completely disrespectful to me and the UHAUL representative alike. She claimed that I received a voicemail informing of the truck change, also giving me instructions to call if I disagreed. Friday was my last day of work therefore it was a very busy day. Nonetheless I checked the voicemail box in front of the location representative to show her that I had no such voicemail. I even went as far to show her and allow her to hear my deleted voicemails. There was no such call. April White proceeded to yell over me as I attempted to explain to her that I had no such call. She STILL argued and even went further to say, she was sitting next to the agent that called me! I find that very hard to believe! The representative from the location I was at interrupted April White because she too was in complete shock in her approach towards us. Reminding April that she (the rep) worked for UHAUL, asking what could be done to assist rather continue to argue and also reminded April there was no need to put me in my place! After the UHAUL representative who was helping me told April of her customer service skills April then and ONLY then did she actually stop yelling at me, all while she was on speaker being recorded! She probably didn’t even hear when we told her she was being recorded or that other people were in the store and could hear her. Another customer was so astonished he began recording as well. It was embarrassing, humiliating and overall

Brian L. le

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Le client n'a pas laissé de commentaire.

ANTHONY R. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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Le client n'a pas laissé de commentaire.

Nohemi V. le

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Customer service was good, no complaints. About the vehicle, the Truck was dirty, flooring felt slippery by an oily substance. While driving it felt like it needs some alignment. Probably I got a not too good unit, but other than that is was ok. I made the reservation just the night before to my moving.

Jacqueline C. le

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Le client n'a pas laissé de commentaire.

MICHAEL S N. le

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Le client n'a pas laissé de commentaire.

Jennifer D. le

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Le client n'a pas laissé de commentaire.

Raymond Lee O. le

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Great service. Friendly and professional.

Veronda G. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.