Le client n'a pas laissé de commentaire.FAISAL A.
Customer Reviews for Margate BP
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This was by far the worst rental experience I have ever had. The computer system was not working when I called the 800 number I was on hold for over 30 minutes. I had 20 people waiting for me and I was tied up for over an hour before I could get the truck. CJ the agent was professional but was not able to get the system working. He was able to reach support but nothing worked. Honestly your customer service is the worst.TIM H.
They doubled booked my U-HaulTynesia A.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.Tim K.
My reservation was lost and this location had a truck that wS able to book for the next day.Kathleen W.
Le client n'a pas laissé de commentaire.MUKUND D.
Le client n'a pas laissé de commentaire.ALICIA C.
Great ServiceHenry S.
Mobile pick up did not work, 20 minute wait for vehicle pick up, attendant noted wrong fuel amount and forced an inspection sign off without inspecting vehicle. The van was filled with plant clippings that I cleaned and fuel had less thann 3/4 tank when marked full. The attendant indicated he had no responsibility to report that correctly since it was UHaul's vehicle and not his. Poor experience.Derek S.
Extremely poor customer service, gas tank was almost on empty, would never ever go back to this location.Ron S.
Make sure everything is in proper working condition the gas cap I could not get off I had to get my brother to get it off overall everything else was fineMakeba C.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.BRANDON S.
Nice customer service. Easy pickup and drop-off. I will rent from here again.MARK F.
I was over charged don't know if it was them or the systemApril P.
Everything was very well handled. Pick up and drop off were easy. The staff was very friendly as wellAARON P.
Le client n'a pas laissé de commentaire.TYLER N.
The uhaul location is my go to for all my moving needs. I recently sold my home to downsize for retirement. The owner is always able to provide a truck even on short notice.BRANDON S.
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.TRAVIS CHARLES K.
Le client n'a pas laissé de commentaire.thermill S.
The truck was dirty upon pick up. This is frustrating as a customer, because I then have to use part of my rental time to clean the truck. This cuts greatly into my move time. The truck was also a little finicky to start and the gear shifter had to be in an exact spot for the truck to start. Margate BP was a good location. Easy to access and find trucks. Staff was good enough. I like picking up from a gas station as it's easy to fill the truck back up when dropping off. I would rent from here again. Much better than my last experience (Shell on Russell St in Baltimore)KATELYN D.
The truck was very dirty and the rubber seal around the passenger door was half off and hanging in the car. It had not been cleaned between me and the previous renter. There was still a drink cup, for example. The light for the airbag was on making me think it wasn't working. Mechanically, sometimes when shifting into drive, the car remained in neutral and I had to try a couple times before it went into gear. However, the folks in the attached gas station that rented it were very nice!Beverly B.
Le client n'a pas laissé de commentaire.GWENDOLYN S.
Le client n'a pas laissé de commentaire.JOSEPHFRANCIS T.
The attendent provided excellent customer service. I could not have asked for more.DEBRA WILSON M.
I rented the uhaul for 6 hours and only needed it for 3 hours. When I returned the truck I was charged a 20 $late fee. I didn't catch the late fee charge until I got back home. When I called to dispute he charge the associate was rude. So when I drove back to the uhaul location the same associate I spoke with on the phone made it seem like I was being difficult with her. The receipt clearly showed I only had the truck for 3 hours. Eventually I was issued a credit but they whole experience was unnecessary.STEPHEN F.
Le client n'a pas laissé de commentaire.JOHN T.
Le client n'a pas laissé de commentaire.JEFFREY T.
Le client n'a pas laissé de commentaire.TREINA R.
Everything went smoothly!KEVIN B.
The U-Haul app that the store manager needed to use to generate a receipt was not working and kept kicking him out of the system.Stephen B.
The AC needs a rechargeDANIEL C.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.FRANCIS W.
Le client n'a pas laissé de commentaire.JEFFREY H.
Quick and convenient location. No parking offered for your personal car. Uhaul trucks battery or starter was on its way out.PAUL M.
Thanks fantasticTHOMAS S.
Le client n'a pas laissé de commentaire.MONICA S.
This was the smoothest Uhaul experience I've ever had.Thomas C.
Le client n'a pas laissé de commentaire.Thamarai J.
Le client n'a pas laissé de commentaire.Cheri W.
The gentleman renting the equipment to me was one of the rudest people I have ever met. I am sure working at a gas station you interact with all kinds people, but there is little excuse for starting out with disrespect. By contrast the woman who accepted my return approached the transaction in business like manner. I would recommend renting from another provider if you can. The truck had to be convinced to start. it took several tries to turn over.VADIM P.
Le client n'a pas laissé de commentaire.Thamarai J.
Le client n'a pas laissé de commentaire.Alexandra P.
Le client n'a pas laissé de commentaire.Jenepher P.
Whole rental process was smooth and easy.FEN Z.
Le client n'a pas laissé de commentaire.ROBERT G.
To clean out the truck from previous users there were chips & old juice containers on floor and under seat. Also the AC didn't get cool.Aisha E.
Le client n'a pas laissé de commentaire.JAMES Z.
Staff was not friendly and felt i was inconveniencing them by being there.James T.
It wasn't terrible. The front cab was not previously cleaned fully. There was debris in there that we cleaned out before returning it.ANNA B.
Le client n'a pas laissé de commentaire.TYLER D.
Le client n'a pas laissé de commentaire.WADE F.
The interior and exterior of the truck were dirtyShantel J.
staff unfriendly and not helpful with questions but was easy to pick up and goRYAN C.
Le client n'a pas laissé de commentaire.Mary V.
All I can say is thanks guys!!ADEKUNLE O.
Truck needs work. Equipment from previous user was still in truck.KENNETH H.
I was very pleased , because sometimes doing the weekend everybody normally book for the weekendCHARLES G.
Uhaul corporate reservations is terrible.BENJAMIN C.
The owner of the gas station that was the person available when we picked up the truck was rude and unhelpful. He had no idea what he was doing. The truck was damaged, the mirror was locked and needed an allen wrench and they didn't even have one so that was a safety hazard. I would not return to this location and would question even renting a uhaul after this.Jonathan B.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.KEVIN W.
Great serviceGARY H.
Van was new, functional but smelled inside really bad.Jose C.
Le client n'a pas laissé de commentaire.Andrew L.
Le client n'a pas laissé de commentaire.KAISER D.
Everything went very smoothly. Thank you!Kathleen K.
Le client n'a pas laissé de commentaire.ROBERT A.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.GARY H.
keep it upPatrick E.
Le client n'a pas laissé de commentaire.BRANDON S.
Le client n'a pas laissé de commentaire.Christopher D.
Le client n'a pas laissé de commentaire.RENE D.
from pu to drop off customer service was great, polite and very knowledgable. very clean vehicle and great fuel mileageJOHN H.
Le client n'a pas laissé de commentaire.MARK H.
Le client n'a pas laissé de commentaire.ANDREW B.
Le client n'a pas laissé de commentaire.NIKIA W.
Le client n'a pas laissé de commentaire.ERIC S.
Be upfront about the additional charges and make sure the gas tank is full before the next person uses it. Other than that the vehicle was very cleaned and was well maintained.Bryan A.
Have a red sticker pointing to where the Emergency Flasher button is located. I could not determine where the button was, to activate the emergency flashers.Robert B.
We have rented vans from this UHaul several times in the last few months. Each time the equipment and service have been excellent. The moving supplies are also in stock and helpful. The family that runs this business are extremely kind and courteous.NANCY C.
My card details were stolen 120$ used at the location that was on top of what I payed with uhual do not go there they have skimmers or somethingOscar M.
none as of yet.EDGAR C.
Local and convenient. Owner is not the easiest to deal with, not terribly friendly.DEBORAH S.
Le client n'a pas laissé de commentaire.OLUKOREDE D.
Le client n'a pas laissé de commentaire.james L.
Le client n'a pas laissé de commentaire.arhur C.
Le client n'a pas laissé de commentaire.BRIAN O.
at the time of picking up they changed the pick up place 2 times. very bad experienceDany C.
Great service. Very easy to rent a vanPaul S.
These guys are so great!! Got me moved into my 3td floor appartment in 1 hour, super friendly and professional.JOSEPHPATRICK C.
They just gave me the key and said you're all set instead of walking me to the truck and showing me where and how everything was and worked. I don't drive a big u-haul truck every day. Make sure the truck contains all the extra equipment you may have reserved. They gave it to me without them and I had to spend time looking for the accessories at another location. They said they would charge me less because of the inconvenience but did not follow up or keep their word.Kaushik B.
I had a great experience renting a vehicle from this location. The reason I didn't rate it as excellent is because it's a small franchise with limited inventory. The owner and son were excellent.VERNONLESLY R.
Le client n'a pas laissé de commentaire.Mykhailo L.