Évaluations des clients Marin Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Marin Storage

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Haylie D. le

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The pickup place was extremely difficult and confusing.

Vernon F. le

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Nothing that I can think of,

Edwin W. le

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Would leave their home and TV. Told me to drop it there and unhook. Td it wasn't their job With two knee replacements I hope I eas.t hurt doing UHAUL JOB.

Allyson S. le

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I don’t think it was their fault, but when I went to drop it off they had no idea I was dropping it off at their location even though my receipt had them listed as the drop off location.

Tanya L. le

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The after hours pick is not available if the owner is not available. I was only able to pick truck up because owner just happen to be on property. Lock box to receive key was not available. Extra equipment was not in back of truck. Owner brought out with keys.

Tommy F. le

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Drop-off was simple and efficient.

Sherry H. le

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Le client n'a pas laissé de commentaire.

Douglas S. le

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Le client n'a pas laissé de commentaire.

Scott B. le

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Very pleased with the whole process. Have to say the notification we received with truck availability was great. We first went to one location and put a truck on hold if someone had canceled. With in 10 minutes we were emailed and text there were other trucks available at other locations. Even closer to where we originally were!

Mike S. le

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Le client n'a pas laissé de commentaire.

glen C. le

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Le client n'a pas laissé de commentaire.

yolanda G. le

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Great customer service. The only drawback is that you have to hook up the trailers on your own.

sandra D. le

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It was a very pleasant and a fish and experience

Peggy K. le

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Le client n'a pas laissé de commentaire.

Peggy K. le

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Le client n'a pas laissé de commentaire.

nico G. le

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NOne

Ronald S. le

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THE WIFE DROPPED THE TRAILER OFF AND SHE IS STILL OUT OF STATE SO MY INPUT IS MOOT AT THIS TIME.

Donna B. le

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They were very very helpful at this location. The u-haul truck was awesome as well great A/C and gas mileage. Definitely will come again

Howard M. le

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Le client n'a pas laissé de commentaire.

Steve W. le

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Honor reservations, no switching locations and times at the last minute. Van and transported worked fine.

Steve W. le

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This was not the location I reserved my 15ft Van and transported from. Nor the time I had reserved in advance. The location was fine and they're service was acceptable. Now for UHaul. I had made a reservation a 2 -3 weeks in advance for and 8:00 am pick-up to move from Mesa, AZ to Seattle, WA. This included scheduling 2 movers at $90.00 each. The original pick up location had assured me twice that the van and transporter would be ready Monday at 8;00am at the original location. Then late Saturday I got a text message informing me that the location had change to location a little farther away and that the pick up was now 9:00am. Why make a reservation and have it confirmed twice by a person and then be notified at the last minute that your reservation can be changed at U Hauls will. If I had been informed of the policy ahead of time I would have understood and planned my scheduling of paid helpers accordingly. Bottom line is U Haul did me wrong on switching the location and time of my pick up. Suggestion to improve for the next customer: make it clear when making a reservations that it isn't a guaranteed reservation and is subject to last minute change at U Haul's discretion.

andrea H. le

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Le client n'a pas laissé de commentaire.

Garin C. le

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Le client n'a pas laissé de commentaire.

Brent M. le

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Le client n'a pas laissé de commentaire.

Amber U. le

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The couple that run it were great. Defiantly go back to Marin RV &Storage for our next move.

Charity S. le

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Le client n'a pas laissé de commentaire.

scott D. le

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They wouldn't accept the return and sent me to a different location

Barbara D. le

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Le client n'a pas laissé de commentaire.

MARIO F. le

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Bigger business office.

Paul M. le

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Le client n'a pas laissé de commentaire.

Dillon R. le

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Le client n'a pas laissé de commentaire.

George M. le

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remove them from being a uhaul dealer

PATTI P. le

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Very nice service very nice truck

Gordon L. le

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Le client n'a pas laissé de commentaire.

DAVID L. le

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Le client n'a pas laissé de commentaire.

Michael A. le

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Even though I had submitted all my information online it took almost a hour to generate the paperwork for my rental. Once that process was finally completed hooking up the trailer was fast and efficient.

connie H. le

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Nice people who were great to do business with

RICHARD C. le

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Le client n'a pas laissé de commentaire.

Thomas N. le

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Everything was great, the price was right customer service was excellent, and i'd definitely recommend this location, -Zac N.

TOMETRIA D. le

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Detailed maintenance needs to be conducted on all U-Haul vehicles. The air conditioner was going in and out in the U-Haul truck the entire trip. At one point, the air conditioner did not work 40 minutes. Just imagine driving in 120 degrees temperate without an air conditioner. The customers at the U-Haul facility needs to also work on their customer service skills. When I called back to the facility, the facility manager stated that he could not refund me any of the money that I paid to rental the U-Haul truck. He placed at the blame on the U-Haul company. Very bad customer service. They took my money but could not provide me any compensation.

CRYSTAL B. le

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Thanks for making my move easier and less stressful!

jana W. le

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Service was excellent. This business helped make moving less stressful. Thank you.