Le client n'a pas laissé de commentaire.STEVEN G.
Customer Reviews for Marion Ave Mobil
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saratoga Springs, NY 12866
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 10h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DANIEL V.
The 1/2 TANK ISSUE IS A PROBLEM,I think they should start with a full tank of fuel on their trucks and customers should return the trucks with a full take of fuel.Joseph T.
Le client n'a pas laissé de commentaire.Joeldynn R.
Le client n'a pas laissé de commentaire.JOHNWALTER D.
Great service, very nice and helpful gentleman at the desk. Quick and easy. Thanks.ROSEMARYC J.
Great as isMary N.
The fuel level was not noted at my arrival. It was not accurate. I fueled up, but it was not adequate per the website. I did not have time to jack with it, so I wound up paying 19 $for a fuel charge. Not cool!!Erik I.
Keep the Manager, he is the best. He keeps me renting from this location. He keeps good clean equipment and very professional.EDWARDALBERT W.
Le client n'a pas laissé de commentaire.JAMESEARL B.
The attendant refused to add fuel to the vehicle and forced me to add my own fuel to start the rental at less than 1/4 full. When I asked if I would be reimbursed for any fuel added that exceeded the amount originally in the tank, she said "no." This was INSANE ... she should have filled the tank (at least more than less than 1/4 full) and set that as my check-out fuel amount.Mitchell C.
Le client n'a pas laissé de commentaire.LISASTACKLER B.
Le client n'a pas laissé de commentaire.LEOALLEN L.
Le client n'a pas laissé de commentaire.KERRYE M.
Le client n'a pas laissé de commentaire.CODYJOHN K.
Le client n'a pas laissé de commentaire.Justin K.
Le client n'a pas laissé de commentaire.Eamonn S.
Le client n'a pas laissé de commentaire.HELENA E.
Le client n'a pas laissé de commentaire.JOHNWILLIAM S.
Make sure that the equipment ordered is on the truck and the truck safety equipment ie driver seat belt is operational.JULIANECLAIRE P.
At the first stop we load the truck, when we went to leave the truck would not start. 60 minute wait on the phone with customer service, so went on line. About 20 min they said help would arrive in 60 to 90 min with a battery for the truck. Company who was hired for service called us & said they were 30 minutes away but had no battery, no jumper cables & no tool. Why come if you can't help us! We found a maintenance person at the facility and he was kind enough to jump the truck. We did shut off 1 other time again & it would not start, so jumped a 2nd time. We had to leave the truck running the rest of rest of the day. We wasted at least good hour and 1/2 with vehicle issues, if not longer.. Very disappointing for a business to not service there vehicle to make sure people have a successful & safe experience! Darlene Saratoga Springs, NYDARLENEANN S.
Good experienceDONALDPETER P.
The pickup truck had rear bumper damage so significant that I couldn't open the tailgate. When I went inside to tell the attendant that the vehicle was damaged she replied â€œI know, no worries, it's been like that for a couple of months.â€ I would expect more from any vehicle rental location.Magno A.
At pickup, would be great to have someone lift the trailer hitch on the truck or offer assistance. I did it, but it was heavyâ€¦6 x 12 trailer.ERIC E.
Le client n'a pas laissé de commentaire.JEFFREYDEAN C.
Le client n'a pas laissé de commentaire.RICHARDL I.
Le client n'a pas laissé de commentaire.PATRICIACLAIRE A.
Excellent service à la clientèle. Very helpful. You can tell that they care about their customers.SHON M.
Le client n'a pas laissé de commentaire.DONALDJ JR M.
Le client n'a pas laissé de commentaire.nick L.
Le client n'a pas laissé de commentaire.Glenn D.
Le client n'a pas laissé de commentaire.JOSHUAWOOD P.
Le client n'a pas laissé de commentaire.CHARLES F.
Nothing. Car carrier was waiting for me as promised. Easy peasy. Fair price. Suggestion for re-design of car trailer in the future. Wider ramps. I guess one reason the car I was transporting wasn't listed (Citroen Deux Chevaux) is very narrow. Made it more difficult to load and unload.KENNETHMARK T.
Staff at Marion Ave. Mobil is always friendly, helpful and professional.JOHNJ B.
Le client n'a pas laissé de commentaire.LORETTA M.
Le client n'a pas laissé de commentaire.LORETTA M.
It took a half hour in the parking lot to get through the phone check in pickup. Renting a full moving box truck was less work than that when we moved last year. The process for your single pickup truck with ridiculous and it was filthy. Absolutely disgusting. Smelled like smoke and was so dusty I couldn't stop sneezing. I paid 50 $for THAT!? Hell no. I'll take my chances strapping furniture to the roof of my car next time.Kortney K.
Le client n'a pas laissé de commentaire.RICHARDALLAN C.
Le client n'a pas laissé de commentaire.Daryl F.
In and out fast, service was excellent. Van was very clean.JEFFREYPATRICK G.
Le client n'a pas laissé de commentaire.Michelle D.
Very nice customer service.MARKALAN E.
Le client n'a pas laissé de commentaire.Gary A.
Very nice lady helped us, we have no complaints the whole experience was great we will definitely come back!Rene B.
The process was simple and clear, but it seems that the prior renter left items in the vehicle and it was very dirty, so I'm not sure if there is a human reviewer at the location between rentals, but that may be helpful. However, overall the van ran well and was very well labeled to ensure we could operate it efficiently.Michael H.
Your rep Nick is excellent.RONALDMICHAEL P.
I was called less than 30 minutes before I was supposed to pick up my truck that the truck was not available. I had driven 2,5 hours to get to the location where I needed the truck and calling that last minute to say something reserved the week prior is no longer available is unacceptable.DANIELW B.
Don't charge people for the milage not use. You estimated 120 miles I only use half of that and and one of the dolly and got changed for both.Rose B.
Le client n'a pas laissé de commentaire.Joseph D.
Excellent service à la clientèle. Will rent from this location againROBERTE M.
Nick the gentleman who runs the place was just FANTASTIC to deal with. ðŸ˜ ðŸ‘ðŸ‘ðŸ‘ðŸ‘RONALDALLEN JR H.
Very easy to pick up and drop offKathleen S.
Le client n'a pas laissé de commentaire.Cyrille C.
Le client n'a pas laissé de commentaire.PETER V.
Le client n'a pas laissé de commentaire.Paul B.
Nick the manager called the day before pickup and told me the vehicle I reserved was now unavailable. He gave me a smaller cargo van that caused us to make 3 trips instead of one. He was very apologetic and pleasant, I truly appreciated his customer service. It was ok since we didn't have far to go, but if we were moving a long distance it could've been a problem.PAULETTEM S.
Le client n'a pas laissé de commentaire.Lawrence B.
Nick was great! He was so accommodating, so patient with everyone, and very kind even though it was a pretty busy morning. He even brought my Uhaul truck to me so I wouldn't have to walk around the building after parking my car in the designated lot. Very satisfied, thanks Nick!EMILYMARGARET M.
Le client n'a pas laissé de commentaire.MARKH M.
Le client n'a pas laissé de commentaire.EDDIEB J.
Le client n'a pas laissé de commentaire.Brian K.
Le client n'a pas laissé de commentaire.JOHN M.
Great employee, very helpful, professional and polite.Gregg D.
Le client n'a pas laissé de commentaire.EDDIEB J.
Le client n'a pas laissé de commentaire.Jean-Baptiste L.
The only issue was with the USB port in the vehicle. It was either pushed into far, or completely missing.CHARLESL F.
Le client n'a pas laissé de commentaire.Michael B.
Everything was perfect - easy reservation as well as pickup and drop off.HERBERTB N.
Chris is a great guy to deal with incredibly helpful courteous and quite frankly what business people should be,,, Not only will I deal with him for a U-Haul I will trust him to have my cars serviced and taken care of from the stationThomas K.
Le client n'a pas laissé de commentaire.Keith O.
Le client n'a pas laissé de commentaire.Doug A.
Your sale associate, Mary, was kind, professional and very nice to do business with!!LORIA Z.
no improvement needed. Customer service was FANTASTIC.CAROLLOUISE L.
Le client n'a pas laissé de commentaire.WILLIAMJ O.
Le client n'a pas laissé de commentaire.SALLY E.
Le client n'a pas laissé de commentaire.DAVIDMATTHEW M.
Le client n'a pas laissé de commentaire.JOHNANDREW C.
I ordered a dozen blankets, but never got them. He even asked about them, so I left without checking. My oversite. Always confirm what you asked for is there before leaving the site!CHRISTOPHERSTEPH E.
Le client n'a pas laissé de commentaire.JAMESALSTON J.
Nick was greatRICHARDJ M.
Le client n'a pas laissé de commentaire.Russell K.
Le client n'a pas laissé de commentaire.Paula P.
So far so good. We're satisfied with the service.BARRYJOSEPH M.
Great experience -no stress, easy process; friendly and helpful employees on pickup and drop off. Thank you!!CHRISTINAMARIE T.
Le client n'a pas laissé de commentaire.ROBERT D.
Uhual that I reserved and pre checked in was not at location given. Behind the desk people were unhelpful and straight up rude. Worst moving experience of my life. We ended up with a small trailer, had to buy a hitch, the worker said that they didn't have any tools so we had to go buy some. Overall would not use uhual ever again.BRANDONRUSSELL S.
Le client n'a pas laissé de commentaire.TERRY D.
Rear tires were highly inflated made for very bouncy ride and could shift contentsALLENH B.
Nick was very polite and friendly. The return of my rental was very easy. I wouldn't rent from any other location. All the staff are great.WILLIAMA W.
Le client n'a pas laissé de commentaire.LOUISEMARJORIE B.
Le client n'a pas laissé de commentaire.Janice M.
Le client n'a pas laissé de commentaire.AUSTINWILLIAM S.
In the warm weather, maintain air conditioning in trucks. Mine had none and it was a tad warm.CARYLB M.
Le client n'a pas laissé de commentaire.DEREK B.
Le client n'a pas laissé de commentaire.BARRYTHOMAS A.
Le client n'a pas laissé de commentaire.CHARLESCARROLL W.
Provide better information about the appropriate hitch receiver needed. The hitch broke due to receiving the wrong information.Nnenna L.