Please offer assistance in the availability of common items needed in moving household items BEFORE rental unit departs the rental site.ROBERTLEROY F.
Customer Reviews for Marion Ave Mobil
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saratoga Springs, NY 12866
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 10h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make a more convenient place to pick up truck. Not making person pay milage for something that is not their control. For example I have to drive 10 miles to pick up truck 10 miles back and when done drive 10 miles back to this location. That is an extra 13 on my bill. I rent often so for me over time it adds up.i run a small business and understand how to make money. But there has to be away to help out continuing customer.JANROBERT K.
Professional, courteous staff. Nick is extremely good at his job. Able to handle multiple customers with superb people skills. Makes the customer feel important and that their needs are the most important. Can't say enough good. Probably one of the best face to face customer service person I have ever met.THOMASS G.
didn't have to spend a lot of time doing paper work. Much more efficient than it used to be. Good jobANTHONYC S.
Nothing really, he was very polite and got me in and out quickly.RICHARDJ S.
Le client n'a pas laissé de commentaire.EDWARD B.
Truck ramp does not functional, the Truck ran well. The truck was clean. Kinda weird that the signage was left in the truck. Also, the attached two-wheel cart gets in the way of loading.ANTHONYV L.
Le client n'a pas laissé de commentaire.Tedd R.
It was a cold morning but the staff had the truck warmed up and ready to go. They were prompt and courteous. The floor of the truck was dirty and the lift gate was very difficult to raise and lower. Rusty? Off track? Either way not great equipmentCHARLESE P.
Everything was good !Craig W.
In and out very fastTimothy B.
Le client n'a pas laissé de commentaire.CASEYL L.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.MICHAELJAMES C.
Le client n'a pas laissé de commentaire.DONNA L.
Le client n'a pas laissé de commentaire.VIVIANL U.
Nick, Matt, and Mary are all great to work with. They are super friendly, helpful, and probably.DAVIDM W.
The agent I dealt with at the mobile station, Marion Ave Saratoga Springs, NY 12866 was absolutely professional, and wonderful. Thank you Mary.Jean-Claude T.
Le client n'a pas laissé de commentaire.anita B.
Le client n'a pas laissé de commentaire.LISAANN R.
I rented a truck with a 19,95 $ per day sign in the front window. I had the truck for less than 6 hours. I drove it a total of 5 miles, from the time of pick up to the time I returned. I was charged the 0,99 cents per mile which equated to a small charge of 4,95 $. I then was charged 15,00 $ for 3 gallons of gasoline which I did not use. And 29,95 $ for the truck not 19,95 $. All said and done, 59,00 $ for 6 hours and 5 miles. Not happy.STEPHEN P.
Le client n'a pas laissé de commentaire.Carl K.
I returned my truck and put gas in it.When I checked my email receipt the next day I was also charged a gas fee. When I called to ask about the charge the clerk informed me if the computer determines it is not at the same level it is an automatic charge. I did put enough gas in to bring it back to the same level. My suggestion is to have the clerk check the truck and gas level in front of the customer when the truck is returned.John F.
Nate is the best and he is the only reason I constantly use that location. Such a gentleman!Zaim D.
Le client n'a pas laissé de commentaire.JOSE R.
Marion Ave Mobil is a GREAT location, very helpful. Truck was clean, but... The truck was in poor shape. The rear door was very hard to open and wouldn't close completely without my full 200lbs standing on the handle (I've rented multiple trucks, and know how the door is supposed to operate). There is an exhaust leak at the headers, making a very loud racket from 1 cylinder. The Driver's door will not easily shut completely, causing wind noise and a cold draft. My wife would push from the outside while I pulled to get it shut.DANIEL P.
Le client n'a pas laissé de commentaire.WARRENEUGENE JR F.
Really friendly and prompt,professional service.JASON B.
I reserved a 5X8, I was given a 4X8 luckily it worked out.PAULEDWARD B.
Le client n'a pas laissé de commentaire.MICHAELSTEPHEN C.
Le client n'a pas laissé de commentaire.Vincent W.
Everything was exactly how it should have been.ANITAMARIE B.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.Ann O.
Got charged for Damage I did not do.Joshua K.
Le client n'a pas laissé de commentaire.GABRIELAELIZABET D.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.DAN D.
Le client n'a pas laissé de commentaire.John M.
The inside of the truck was fithy. It had not been cleaned in a long time. I was charged for gas when I had brought it back with more than it had when I left with it.Aimee C.
Le client n'a pas laissé de commentaire.Kathryn B.
Le client n'a pas laissé de commentaire.CATHERINEN B.
Le client n'a pas laissé de commentaire.JULIE J.
Nicest people! Great servicemichael B.
Le client n'a pas laissé de commentaire.STEVEN G.
Le client n'a pas laissé de commentaire.DANIEL V.
The 1/2 TANK ISSUE IS A PROBLEM,I think they should start with a full tank of fuel on their trucks and customers should return the trucks with a full take of fuel.Joseph T.
Le client n'a pas laissé de commentaire.Joeldynn R.
Le client n'a pas laissé de commentaire.JOHNWALTER D.
Great service, very nice and helpful gentleman at the desk. Quick and easy. Thanks.ROSEMARYC J.
Great as isMary N.
The fuel level was not noted at my arrival. It was not accurate. I fueled up, but it was not adequate per the website. I did not have time to jack with it, so I wound up paying 19 $for a fuel charge. Not cool!!Erik I.
Keep the Manager, he is the best. He keeps me renting from this location. He keeps good clean equipment and very professional.EDWARDALBERT W.
Le client n'a pas laissé de commentaire.JAMESEARL B.
The attendant refused to add fuel to the vehicle and forced me to add my own fuel to start the rental at less than 1/4 full. When I asked if I would be reimbursed for any fuel added that exceeded the amount originally in the tank, she said "no." This was INSANE ... she should have filled the tank (at least more than less than 1/4 full) and set that as my check-out fuel amount.Mitchell C.
Le client n'a pas laissé de commentaire.LISASTACKLER B.
Le client n'a pas laissé de commentaire.LEOALLEN L.
Le client n'a pas laissé de commentaire.KERRYE M.
Le client n'a pas laissé de commentaire.CODYJOHN K.
Le client n'a pas laissé de commentaire.Justin K.
Le client n'a pas laissé de commentaire.Eamonn S.
Le client n'a pas laissé de commentaire.HELENA E.
Le client n'a pas laissé de commentaire.JOHNWILLIAM S.
Make sure that the equipment ordered is on the truck and the truck safety equipment ie driver seat belt is operational.JULIANECLAIRE P.
At the first stop we load the truck, when we went to leave the truck would not start. 60 minute wait on the phone with customer service, so went on line. About 20 min they said help would arrive in 60 to 90 min with a battery for the truck. Company who was hired for service called us & said they were 30 minutes away but had no battery, no jumper cables & no tool. Why come if you can't help us! We found a maintenance person at the facility and he was kind enough to jump the truck. We did shut off 1 other time again & it would not start, so jumped a 2nd time. We had to leave the truck running the rest of rest of the day. We wasted at least good hour and 1/2 with vehicle issues, if not longer.. Very disappointing for a business to not service there vehicle to make sure people have a successful & safe experience! Darlene Saratoga Springs, NYDARLENEANN S.
Good experienceDONALDPETER P.
The pickup truck had rear bumper damage so significant that I couldn't open the tailgate. When I went inside to tell the attendant that the vehicle was damaged she replied â€œI know, no worries, it's been like that for a couple of months.â€ I would expect more from any vehicle rental location.Magno A.
At pickup, would be great to have someone lift the trailer hitch on the truck or offer assistance. I did it, but it was heavyâ€¦6 x 12 trailer.ERIC E.
Le client n'a pas laissé de commentaire.JEFFREYDEAN C.
Le client n'a pas laissé de commentaire.RICHARDL I.
Le client n'a pas laissé de commentaire.PATRICIACLAIRE A.
Excellent service à la clientèle. Very helpful. You can tell that they care about their customers.SHON M.
Le client n'a pas laissé de commentaire.DONALDJ JR M.
Le client n'a pas laissé de commentaire.nick L.
Le client n'a pas laissé de commentaire.Glenn D.
Le client n'a pas laissé de commentaire.JOSHUAWOOD P.
Le client n'a pas laissé de commentaire.CHARLES F.
Nothing. Car carrier was waiting for me as promised. Easy peasy. Fair price. Suggestion for re-design of car trailer in the future. Wider ramps. I guess one reason the car I was transporting wasn't listed (Citroen Deux Chevaux) is very narrow. Made it more difficult to load and unload.KENNETHMARK T.
Staff at Marion Ave. Mobil is always friendly, helpful and professional.JOHNJ B.
Le client n'a pas laissé de commentaire.LORETTA M.
Le client n'a pas laissé de commentaire.LORETTA M.
It took a half hour in the parking lot to get through the phone check in pickup. Renting a full moving box truck was less work than that when we moved last year. The process for your single pickup truck with ridiculous and it was filthy. Absolutely disgusting. Smelled like smoke and was so dusty I couldn't stop sneezing. I paid 50 $for THAT!? Hell no. I'll take my chances strapping furniture to the roof of my car next time.Kortney K.
Le client n'a pas laissé de commentaire.RICHARDALLAN C.
Le client n'a pas laissé de commentaire.Daryl F.
In and out fast, service was excellent. Van was very clean.JEFFREYPATRICK G.
Le client n'a pas laissé de commentaire.Michelle D.
Very nice customer service.MARKALAN E.
Le client n'a pas laissé de commentaire.Gary A.
Very nice lady helped us, we have no complaints the whole experience was great we will definitely come back!Rene B.
The process was simple and clear, but it seems that the prior renter left items in the vehicle and it was very dirty, so I'm not sure if there is a human reviewer at the location between rentals, but that may be helpful. However, overall the van ran well and was very well labeled to ensure we could operate it efficiently.Michael H.
Your rep Nick is excellent.RONALDMICHAEL P.
I was called less than 30 minutes before I was supposed to pick up my truck that the truck was not available. I had driven 2,5 hours to get to the location where I needed the truck and calling that last minute to say something reserved the week prior is no longer available is unacceptable.DANIELW B.
Don't charge people for the milage not use. You estimated 120 miles I only use half of that and and one of the dolly and got changed for both.Rose B.
Le client n'a pas laissé de commentaire.Joseph D.
Excellent service à la clientèle. Will rent from this location againROBERTE M.
Nick the gentleman who runs the place was just FANTASTIC to deal with. ðŸ˜ ðŸ‘ðŸ‘ðŸ‘ðŸ‘RONALDALLEN JR H.
Very easy to pick up and drop offKathleen S.
Le client n'a pas laissé de commentaire.Cyrille C.
Le client n'a pas laissé de commentaire.PETER V.