Évaluations des clients Marion Tire & Muffler

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Marion Tire & Muffler

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Kelly C. le

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First of all, when I came into check in, the young lady behind the desk, didn’t say good morning, can I help you, I told her I was their to pick up a rental, she gathered all the info that she needed, Didn’t go over the agreement, She told me to look over the truck for any damages and to x them On the paper, , I said to her, are you not gonna go out their with us to look at the truck, she said No, I have typically rented u hauls before on several different occasions and have had excellent customer service, even went out and checked the truck for damages, talked about the agreement, make sure to fill up the gas prior to returning, The lady, didn’t say anything about the gas upon returning, it was almost like she was their to just take my money and basically sent me out the door after signing the paperwork, also, I also rented a dolly to move appliances, as I was trying to get out of the door, and couldn’t because it was in the way of the desk, she preceeded to grab it and move it herself as I told her, I didn’t want to hit anything that was in the way, So I had to move the truck forward, I had to put the dolly in the back of the truck, and as I did that, the brakes were grinding so bad, So I went inside to report it, she looked at me like she didn’t want to be bothered and I told her the brakes are really bad, she said well i don’t have any more rentals, the parking was all filled up with U-Hauls, ( packed ) she suggested that She can send me to another county and I told her let me call my husband and see what he thought, he asked some questions about the brakes, yes I was able to stop with the truck, but the brakes were grinding super loud, to be honest, I didn’t feel comfortable driving if, so my husband drove, so i asked her to write on the paperwork that so had gotten from her about if something happened with the brakes I didn’t want to feel responsible in in case something happened, she told me if I break down cause I did purchase the popular plan of insurance, she said another U-Haul would come and exhange it out, then She preceeded to tell me that U-Haul will continue to have people rent it, even if the brakes go bad, So as I got into the back of the truck, the inside of the the back of the truck was not clean, a lot of scratches on the inside that wasn’t even noted on the agreement, she said not to worry about it, that their looking for major damages, So needless to say, I won’t ever come back to this location, because of the lady of how she was behind the desk, and basically how we were treated...she basically was rush, rush and basically we were out the door..Not a friendly person at all...I surely hope that something is done about this, I would say she could use a lot of training in customer service....

Rachael S. le

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Le client n'a pas laissé de commentaire.

Joseph J B. le

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Le client n'a pas laissé de commentaire.

Joshua M. le

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Le client n'a pas laissé de commentaire.

Scott G. le

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Le client n'a pas laissé de commentaire.

MICHEAL R. le

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Le client n'a pas laissé de commentaire.

Miranda P. le

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The receptionist was rude.

Joe R. le

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Le client n'a pas laissé de commentaire.

Bruce J. le

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Nothing at all.

William D. le

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Le client n'a pas laissé de commentaire.

Jason F. le

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Le client n'a pas laissé de commentaire.

Dean W. le

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Replace the woman who rents out the trucks. She has a real bad attitude.

Annette B. le

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Le client n'a pas laissé de commentaire.

Rhonda B. le

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I was originally told that there would be two trucks available in my preferred location the morning that I needed it but the day before I received a call from Marion Tire. Marion NC was an hour and a half away from my preferred location and when I called U-Haul back to ask why my reservation form has a Boone NC location on it I was told that the Boone area "had been booked for 6 months." With all due respect the reservationist should have had that information when I called to make my reservation instead of letting it be a surprise that I'd have to drive over 3 hours to get the truck and return to Boone NC. It's not the pickup or drop off locations that were the problem - the U-Haul reservation department deserves all the credit for this snafu.

Danny S. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Edward F. le

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Le client n'a pas laissé de commentaire.

Lyn B. le

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They have always been very helpful and easy to deal with!!

Monroe M. le

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Le client n'a pas laissé de commentaire.

Jim C. le

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Quick & easy!!!

Michelle B. le

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I replaced the gas in the vehicle and was still charged $61 to put more in it.

Kimberly S. le

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Le client n'a pas laissé de commentaire.

Rickey M. le

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Le client n'a pas laissé de commentaire.

Tom W. le

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Le client n'a pas laissé de commentaire.

Julie C. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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No comments for improvement, just praise! The check in was seamless, despite the fact that the woman at the desk was doing at least three things at once, apparently effortlessly. She also noted that my rental was for two days because technically it would be over 24 hours. She said they wouldn't even be there and reduced my charge to one day! Thanks, Uhaul Marion!

Lyn B. le

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They are always so helpful when I rent it. Being a woman that is great. They hook it up for me and help me get out. They make it very easy and always really nice!

Wanda L. le

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Small town dealer and very good and dependable.

Joseph B. le

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Le client n'a pas laissé de commentaire.

John P. le

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Receptionist was rude and dismissive. Truck was clean but worn out. Engine was knocking.