Customer Reviews for Marion Tire & Muffler
(Concessionnaire U-Haul dans le voisinage)

359 évaluations

105 Railroad St   Marion, NC 28752

(828) 652-6812

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(828) 652-6812

105 Railroad St
Marion, NC 28752

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Frank F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL B. 
Évaluation :
5

Young lady was very friendly and helpful.

MARY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall F. 
Évaluation :
1

Firstly, you need to inform customers about the 100 $deposit that's more than likely not going to be refunded. Secondly you need to make sure your employees aren't rude and actually know what they are talking about.

Wesley D. 
Évaluation :
5

I called to check on reserving a truck and the lady was very good and answered my questions and took our reservation with no issues. She took care of us with no delay when we picked up the truck.

Gary W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard L B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald T. 
Évaluation :
3

Truck battery was dead and was jumped off by a u-haul representative. We were told to call the 800 number if we had any further mechanical problems.We walked around the truck and inspected the cargo area. It appeared that all damaged areas on the truck that could be observed from the ground had been notated. Truck was apparently not inspected when it was received at Marion Tire & Muffler. After driving through numerous rain storms, we arrived in Tx. and discovered water damage to our belongings and water puddles in the truck cargo area. Damage was discovered on top of the truck that allowed the water to get in. Had truck been properly inspected when received at Marion, repairs could have been made. Damage was not observed from the ground when we got the truck. We were more concerned that we would not be stranded with a dead battery and expected U-haul representatives to inspect for damage when they received the truck. Inspections of areas that cannot be seen from the ground should be performed by u-haul representatives. We rented a damaged truck which caused water damage to several of our belongings.

Aaron H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard L. 
Évaluation :
5

The drop-off was extremely easy. I called the day before to alert them of my choosing them for the drop off location, and they were very helpful with directions, location, and expectations. I would highly recommend Marion Tire & Muffler / UHaul.

Charles M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENNIS M. 
Évaluation :
5

Fantastic service from Marion Tire/Ryan the owner

Ray L. 
Évaluation :
3

I requested a pick up location 3 weeks ahead of time...I had to pick up the truck at a different location 43 miles away!!!

BILL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SETH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
3

Actually do what you're supposed to. No one ever called us the night before like they said they would when we placed our order. Have an online system that actually works. Don't change the reservation location an hour after pickup. Please call or email if you'd like further input, we had a very frustrating experience and I will not be recommending you to anyone.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie W. 
Évaluation :
5

Went out of their way to get me my rental

FRANKLIN F. 
Évaluation :
3

Make sure drink bottles are removed and chapstick was left from last person who used the truck. It also had a massive smell of Marijuana which possibly could have gotten us into trouble if we were stopped by police. App didn't work properly so had to go indoors. Samantha's demeanor could be more friendly.

Jeremy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CALVIN C. 
Évaluation :
1

Employees were too busy eating to check the condition of the truck. Also, did not check the odometer or gas gauge. Told me to check it on my way out. Drove a total of 7 miles and put 0,9 gallons of gas in the truck while returning it. Your website says the truck get 10mpg so the amount I put in was enough to cover what I used. Was charged 15 $to cover gas I did not use. This was a last minute move and I spent all but my last 35 $and 15 $of that was wasted on incompetence. I have used uhaul 4 times in the last 4 years for various reasons but I am seriously considering not using uhaul again.

Steve P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jami P. 
Évaluation :
5

Always good customer service at this location

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul L. 
Évaluation :
2

Had a reservation for 4 pm on Friday, had to reschedule for 9 am on tuesday because they had already closed and everyone was gone by 3:30 even though we reserved for 4. Also the windshield was filthy and the cab was not wiped out or swept.

KENNETH S. 
Évaluation :
5

Great friendly staff

Gregory R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL L. 
Évaluation :
5

For some really stupid reason, I was not allowed to know what drop off locations were available for us before I actually made a reservation. It was like it was top friggin secret!😡

Christian S. 
Évaluation :
3

Took longer to turn it in than to rent it. I even cleaned the cab good to avoid problems.

DANNY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon P. 
Évaluation :
5

We dropped off trailer and they sent me a receipt in email Monday.11/9

SHARON G. 
Évaluation :
5

Quick and easy return.

DONNA MARIE D. 
Évaluation :
5

No improvement needed. Very helpful

Roberta R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH S. 
Évaluation :
5

The guy that unhooked my trailer wasn't a talker but he got the job done. I really liked the 24/7 checking service. It made the rental process a breeze

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jaime Andre J. 
Évaluation :
5

The employees at Marion Tire were super nice. Helped me with hooking up and unhooking the trailer. Thanks so much.

kara R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry B. 
Évaluation :
3

No one at this location was following state recommendation to wear masks.

MICHAEL W. 
Évaluation :
3

Did not let me know of additional charges. Was not marked were to drop off u haul. The agent did not realy talk to me

Daniel B. 
Évaluation :
5

I had originally scheduled an early pickup at Advantage Motorsports at 909 N. Main Street, Marion, NC 28752. I was unable to get the website to work so I waited for the business to open at 9am. When the lady arrived she was very rude. Said she could not help me and had a family emergency and that I would have to go somewhere else. I stayed outside for awhile trying to find another dealer with the equipment I needed. She proceeded to open the business even though she said there was a family "emergency ". I believe she just did not want to deal with me since it was for a Uhaul rental. I finally went to Marion Tire on Railroad Ave in Marion. They were very pleasant and helpful.

John P. 
Évaluation :
5

The woman name Sam who works there was absolutely outstanding. U-Haul's computer system for credit cards however sucks ass. I ran 10 to 15 you all trucks a year and I've never had this problem before I just ended up paying cash after wasting 45 minutes trying to get the credit card to go through because your system sucks. I guess if it happens one more time I'll be going to Penske in the future

GEORGE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

Great service!

Donald J. 
Évaluation :
3

Tow dolly I rented was not maintained. I personally had to lubricate all moving parts. After that was completed the dolly operated to my expectations.

KEVIN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
2

The customer service was not friendly. I had to ask questions in order to get any kind of information. Maybe she was having a bad day.

Lois B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kaitlyn S. 
Évaluation :
3

Lady on the phone with customer service for U-haul was very very rude to us when called about an issue while returning our truck

Tanner D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason B. 
Évaluation :
5

The u haul truck was dirty and mud in the floors and the windshield was very dirty.i had to take my own money and clean the truck out inside and out I spent 6,00 $ at the carwash to clean the truck up .then right before I returned the u haul I sprayed the truck off and wiped the inside of the truck down so the next person would get a clean truck. I have rented uhauls several times from this location and I always return the uhauls cleaner than when I rented the truck I spent around 15 dollars cleaning the truck.but I felt better about it now

George B. 
Évaluation :
5

The tow tire straps on the driver side of the Dooley were short. If someone had a vehicle with oversized tires it would be able to to ratchet the tire down p . They are usable but in need or replacing soon.

Michael W. 
Évaluation :
4

Make sure the dolly is inside the vehicle. I was charged for it, and it wasn't in the truck, nor did they give me a refund.

Harriet S. 
Évaluation :
4

We are still having issues with attempts to be charged for services we did not use despite emailing and asking for a call back from Uhaul. Very frustrated

Lyndy S. 
Évaluation :
3

I did not receive the phone call 24-48 hrs before pick-up as I was promised. If you say you're going to call, then call.

Gary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandra F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Fermé

Clyde G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelsea P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matthew E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William J. 
Évaluation :
5

Sam, the girl who does the UHAUL rentals, is great. She finds time during her extremely busy schedule to help her UHAUL customers and always does her job flawlessly.

Wesley H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CODY D. 
Évaluation :
1

Girl at desk was rude and clearly did not want to be at work. She failed to tell us anything about refilling the tank when we dropped off, and instead just said “sign this...Here's the key...The truck is outside somewhere.”

Michael B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ryan J. 
Évaluation :
5

This was UHaul three point o. Expected the worst based on previous uhaul in general years ago. What I got was the best. Merci.

William D. 
Évaluation :
5

The truck was well maintained and comfortable. The only issue we had was the wiring for the trailer. The only lights that worked were the indicators, no brake or running lights which would have been an issue if driving at night which we weren't.

Paul L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denise P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY W. 
Évaluation :
1

First of all, when I came into check in, the young lady behind the desk, didn't say good morning, can I help you, I told her I was their to pick up a rental, she gathered all the info that she needed, Didn't go over the agreement, She told me to look over the truck for any damages and to x them On the paper, , I said to her, are you not gonna go out their with us to look at the truck, she said No, I have typically rented u hauls before on several different occasions and have had excellent customer service, even went out and checked the truck for damages, talked about the agreement, make sure to fill up the gas prior to returning, The lady, didn't say anything about the gas upon returning, it was almost like she was their to just take my money and basically sent me out the door after signing the paperwork, also, I also rented a dolly to move appliances, as I was trying to get out of the door, and couldn't because it was in the way of the desk, she preceeded to grab it and move it herself as I told her, I didn't want to hit anything that was in the way, So I had to move the truck forward, I had to put the dolly in the back of the truck, and as I did that, the brakes were grinding so bad, So I went inside to report it, she looked at me like she didn't want to be bothered and I told her the brakes are really bad, she said well i don't have any more rentals, the parking was all filled up with U-Hauls, ( packed ) she suggested that She can send me to another county and I told her let me call my husband and see what he thought, he asked some questions about the brakes, yes I was able to stop with the truck, but the brakes were grinding super loud, to be honest, I didn't feel comfortable driving if, so my husband drove, so i asked her to write on the paperwork that so had gotten from her about if something happened with the brakes I didn't want to feel responsible in in case something happened, she told me if I break down cause I did purchase the popular plan of insurance, she said another U-Haul would come and exhange it out, then She preceeded to tell me that U-Haul will continue to have people rent it, even if the brakes go bad, So as I got into the back of the truck, the inside of the the back of the truck was not clean, a lot of scratches on the inside that wasn't even noted on the agreement, she said not to worry about it, that their looking for major damages, So needless to say, I won't ever come back to this location, because of the lady of how she was behind the desk, and basically how we were treated...she basically was rush, rush and basically we were out the door..Not a friendly person at all...I surely hope that something is done about this, I would say she could use a lot of training in customer service....

Kelly C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph J B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHEAL R. 
Évaluation :
3

The receptionist was rude.

Miranda P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joe R. 
Non les évaluations ont été soumises pour cet établissement.

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