No parking for returns
JOSHUA ALLEN T.
Customer Reviews for Mark Cooper Landscaping & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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There was very little to no parking I had to leave the truck there cockeyed in a weird position because there was no room to park and they are trying to charge me $50 for cleaning it which I already had cleaned personally with the broom and clean the cab. Oh I want my $50 back. I am disputing it with you and I'm gonna be disputing it with my bank. Have someone call me ASAP please 916-628-1595. I'll be expecting a call thank you.
Johnnie P.Customer service was great! Good folks.
Les L.The trucks needs to be more secure. It got the gasoline siphoned out.
Cheng V.The people are very friendly and did a great job! Merci
Rodney D.Zachary was professional and courteous throughout our entire transaction. There was a problem with billing, which he promptly remedied with a call to another U-Haul representative. Highest recommendations; A+ service!
Mark D.This was the best U-haul experience I have ever had.
Tenisha J.Friendly ;Fast,Informative. A great place
Vera J.Nothing to improve, transaction was seamless and equipment worked perfectly
Ron M.A customer service was excellent very kind and helpful.
Kristen L.Zachary was extremely friendly and helpful in not only changing my reservation due to weather but when I went to pick up was very accommodating. Super service with a smile. I would return and refer friends without hesitation!
Sean C.Zachary went above and beyond the call with help. There will be no other rental place for me to use as far as I'm concerned and I am serious.
William H.Nothing.. this place was amazing
Anita R.Only problem I had was my car got blocked in
nicholas L.Great service and excellent customer service guys!!
Kathryn B.Amazing - so nice!
Larissa S.The people working there were very helpful. Explained everything to me, how things worked.
Terry M.Very helpful, VERY kind, extremely professional
FRANCISCO S.Zach had great customer service
Robert G.The customer service is not the best. Instead of calling me back like Zachary said he charged me an additional $350. I am disputing with Uhaul and with my credit card. I was in an accident but the driver of the other car is completely at fault and I also got the additional damage insurance through Uhaul. I should not have been charged at all.
Corey G.Friendly staff I will use this service again.
Bora V.Time in
joel M.This location and customer service was, literally, the best I have ever had and the best overall customer service I have had in recent memory. Please note this. OUTSTANDING old-school helpful and friendly…
Scott W.Process the payments in a timely manner and not 2 weeks later. Give the customers paper receipts and if the customer does the process of returning the UHaul correctly give the kudos instead of upsetting and disrupting their lives. There was no dolly and I want compensation for the extra fuel. I expected better service from a local business. Because of the bank BS, my future plans with Cooper Landscaping won't happen.
SHERI J.Excellent service and location.
JAI J.The rep made me remove the trailer and I had grease all over my hands and shirt. I would have brought gloves and changed clothes if I would have known. The rep was too busy running their garden center.
Justin C.The gas lever was of cause the trick was parked on a slope which showed 3/8 tank but when it got to level ground it was 1/8 tank. This is unacceptable and is a concern. I called and pictures to verify the mileage and gas levels. I am concern for the next customer. Please reach out and to make adjustments for no in level parked vehicles so the next family can save from the rental.
Kaeian S.These guys at this location are top notch people. Five stars all day!
Kyle N.Nothing, the gentlemen who ran the place were extremely nice & helpful. It was a freat place to do business with.
Randy B.Post hours online
Craig B.not clean
Trent H.Nothing. Such a friendly and straight forward guy
Jeffrey V.Awesome service. Appreciate the kindness.
RACHEL B.Tell them to rent a real truck from somewhere else. Uhaul SUCKS!
Barry W.Nobody was there
Stephen M.5 Star business! Great people that really care about their customers. I have rented or returned equipment to Cooper's 3 times in about 2 years and they have always been friendly and helpful.
Michael G.Fast process. Extremely friendly. Flexible. Helpful and professional. Will definitely recommend.
Richard P.Truck was well worn but did the job I needed. Not the locations fault. Location experience was great.
Kim E.The check in clerk was informative and courteous. I wished I had Zachary in Santa Maria. I would recommend this location to a friend.
Michael C.Great check in and drop off
Angela R.The associate was very helpful in all aspects of the vehicle and the return requirements. I've been to several U-Hall locations for friends, family, and myself this was most pleasurable experience! I definitely use and recommend this location!
Kenneth P.Mark was super helpful and nice.
amadu K.Zachary was so kind and helpful to me through a hard time. Really a good person and did a great job representing your cool,, but I didn't get name or talk to him long.. Thank you guys! company. The guy who was there next day upon return was also very
Cathy K.Great customer experience and would deal with them again in time of need.
Brian D.Nothing...this place was the best it could be. I believe his name was Zack was amazing and one of the nicest people to do business with. He made sure to help me when the other place cancelled on me. Service was great and very detailed.
Joy H.Excellent and friendly service
Shawn R.Zachary was one of the nicest people I have ever done business with. He was very polite, answered all my questions and was very patient while still attentive to other customers as well. He was able to multi task when needed while staying calm and without anyone feeling neglected. In customer service, that's a real talent these days!
David P.Nothing needs to be improved. Zachary was great. He has great customer service and he was very respectful.
April E.service was super
john M.Just keep doing what you are doing
Willie T.Friendly people. Made dropping off the trailer very easy. Highly recommend
Shawna S.First time renting a truck, the guy who helped me Zac, was great and treated me like the homie. So yeah, overall very positive experience.
Devante H.I highly recommend this uhaul location. Mark was super accommodating and helpful.
Amanda H.Very impressed with the service very friendly made the experience very easy very pleased
Robert C.Thk u for your Svc
Sean A.Great customer service from the staff
lyle H.Staff were knowledgeable, friendly and helpful at every step of the process. We moved a friend to Idaho and it ended up being the easiest move I've ever seen. Thanks to Zachary at Cooper's Landscaping.
James N.Zack was great to deal with.
steven L.Clean truck container
Yohang L.This U-Haul person was pleasant, very helpful, and fast. I had parked on a steep incline barely 15 minutes into my move, and the steering column locked up. I was trying not to panic, as I couldn't get it to unlock. I finally called the U-haul office, and this U-haul person picked up the phone right away. (What a relief - a live person!) He gave me instructions via phone and I was able to get the steering column unlocked so I could move the cargo van to more level ground and get going on my move.. I really appreciated this U-haul person's "can-do" and "no worries" attitude..
Nancy R.