Not only was my reservation changed at the last moment from a 26 foot truck to the 20 but having to bring it back at 6am left me without the option to make a second trip heavies I have to work so I only moved 50 % of what I intended to move and I'm out about the same amount of money and I also spent 75 dollars in gas with the hopefulness of making a second trip but did not get the opportunity very disappointed in this experience was a waste of time money and labor I paid to help with the move. So I won't be using U haul again thanks anywayChristopher Z.
Customer Reviews for Marketplace Antiques & Collectibles
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Greenwood, DE 19950
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 10h am à 5h pm
- Mer : fermé
- Jeu - dim : 10h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This is the best rental location I have been to out of my 3 rentals during moving this month. As for your Uhaul app it is terrible I have tried to return my rental after hrs and every time I have had full bars on my phone as in signal and no other apps running and still your app reboots check in progress...It should not take 30 minutes to run a rental through app. I have not but praise for all human contacts via customer support, rental location agents, but your app sucks and needs a update. I have a Android phone that is less than 2yrs old too and update my phone software monthly...FYIRoger M.
Le client n'a pas laissé de commentaire.THOMAS T.
Le client n'a pas laissé de commentaire.domenico Z.
Le client n'a pas laissé de commentaire.DARYL B.
Le client n'a pas laissé de commentaire.Jerry S.
Le client n'a pas laissé de commentaire.James S.
Maintain the same best customer you guys are currently providing.Sylvanus T.
It was a little unsettling to be turned down the first time we did the online 24/7 check-in. Although I had watched the video, I didn't remember to make sure my alternative verification people were available at 8am! Maybe a stronger emphasis on that for the educational materials?Richard H.
Great alternative to moving items is an affordable way. Everything went as planned.Cait G.
Had to pick up 30 miles from my location. Have been overcharged and they have horrible customer service with no resolution of problemsPAUL M.
I was forced to go to this location.James P.
Le client n'a pas laissé de commentaire.Fatima Shari B.
Le client n'a pas laissé de commentaire.Jermaine H.
We were not supposed to return the UHAUL truck until Monday morning at 9:39a. However, staff at this location called Sunday and stated the truck was supposed to have been returned Sunday. They told us the truck was already reserved for following morning and they needed it. Long story short, we drove Saturday into Sunday morning (total of 15 1/2 hrs), then have to unload truck in a hurry to return a day before it needed to be. This was a 26ft truck and had pop up showers during the day. We were not happy to say the least.Vernon H.
The side mirrors are horrible you can't adjust them so you can see what is behind you or what is coming along side you They adjust to see the truck or to see to far away from the truckLois F.
Le client n'a pas laissé de commentaire.Julia T.
Clean and pleasant location, friendly staffPaul D.
Interior truck was not cleanKaren J.
just really weird that you go into an antiques store to ask for uhaulLINDA M.
Le client n'a pas laissé de commentaire.Clifton H.
Le client n'a pas laissé de commentaire.Dan L.
The reservation line had our arrival time wrong, upon receiving not one but two phone calls to ask why we weren't there. Upon arriving we had to only swipe card and sign documents and hook up trailor. This endured another 45 minutes at the pickup location. (After location was already one hour out of our area) Staff was very pleasant, still tho had my family and I waiting for 35 min to print out documents and sign. I don't get it. I will be contacting higher personnel to inform them about the reservation line. For travelers time is everything. To not be prepared when this is pre arranged 45 min in way too long to pick up. Took me 5 mins to drop off. Thank you, Miss OBrenda S.
Easy to get into and plenty of room to manuver your vehicleMilton J.
Le client n'a pas laissé de commentaire.Randy M.
Le client n'a pas laissé de commentaire.Jessica B.
Le client n'a pas laissé de commentaire.JUANITA F.
Le client n'a pas laissé de commentaire.Toby W.
Le client n'a pas laissé de commentaire.Karen G.
this was a very good expierence easy and fastjim C.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.Michael R.
Staff courteous, responsive, efficient, friendly. Check-in completed quickly without problems or delay.Riley F.
Le client n'a pas laissé de commentaire.Charles T.
Gave us the wrong trailer, light did not work said it was my car found out later it was the trailer.Maxcine W.
Le client n'a pas laissé de commentaire.danny C.