Pick up and drop off went smoothly. It was exactly as I had hoped. I would use them again without hesitation
james h
Customer Reviews for Marquis Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I have had better experiences. I know what to do and not do the next time. It got the job done!!
Candy PGet more u haul companies in this Oxford area
Clarence EThe crew was very helpful and answered all my questions!
Alex OAlways helpful
michael HThe people was slow and acted like they didn’t wanna help anyone the old man just wanted to talk on the phone
Dahlia RThe vehicle immediately displayed a low brake fuel level and needed two cans to fill the reserve. My reservation was for 8:30 am but the location didn't open until 9:00 am.
Brian PExcellent service!
Carolyn GJust make sure people clean the vehicle good
devin pLet the customer leave the truck in the town they arrived in without charging another $50 fee. I was over charged and feel this is not right.
regina mVery good
cordell wGreat pickup and drop off locations, and the trailer was perfect. Thanks!!!
John WNice folks; great service!
Ron cEverybody was helpful and friendly.
Duane VThey stole my car, and parked it behind a locked lot! We called from Sat at 9pm until Monday when I showed up. They charged me an extra day of rental, bc I couldn't return bc I had no car. Said I parked by a uhaul, well yeah! I had no idea where to park at 4pm on Saturday evening. There was a note that said don't park in front of building, blocking the door, the gate or the side entrance. So I parked in an open spot! Worst service ever! I have used Uhaul as I have moved 10 times and never have I been treated like this, like I did something illegal!
Tasha GMake sure the equipment is cleaned after each use and dont smell weird!
TRAKEIDRA WThanks
Islam HGreat service. Above and beyond
Andrew GGreat service
Carl DChange description on what will fit in truck. I rented one based on fitting a one bedroom apartment in it and it did not! Had to make two trips and it costed me an additional $100 very unhappy about this. Apartment part needs to be taken off description on state 1 small bedroom.
Heather LThe both staff that were working; were extremely nice. I didn't get their names, but an older white gentleman and a younger white girl. Both were very nice to me and deserve a little recognition.
Brittney Mthe guy was not friendly at all. the truck was fine but by over all experience wasn’t great. the inside wasn’t clean it was dusty and seemed like all they cared about was money.
keanu tThey were not friendly at all
Muhammad ADolly was blocked in. I did not leave with it initially because of timing. I was about to be assisted through. They did great accommodating me. Good Job guys!!
Carlton SVery easy to get the van after the regular service hour. The van was very clean and new! Very friendly staff who helped us with the return.
Hao XI had a good experience with this rental.
BRENT HThe van was dirty on the inside with trash. But I also think they were turning vehicles over quickly.
Todd GVehicle was comfortable and easy to drive. I didn't realize there was lots of sand in the cab when I picked it up. Didn't bother me but I swept it because I didn't want to be charged. Desk person not very friendly. Outside staff very nice.
KATIE WS.O.
Sydney DJust keep doing what you doing
THOMAS JSketchy place and bunch of racists. Felt super uncomfortable. Will never return
Susan SNa
mark wGreat experience. Simple pickup and return.
Carl SNo problems whatsoever!
Hannah GExcellent service à la clientèle
jared sY'all were amazing!! A++
steve fCustomer service was exceptionally good! Truck availability for a local move was extremely limited. We explained our needs and time table to the folks at Marquis Chevron and they called us with a solution 2 days before the move. That saved us 2 x 2-hour round trips to get and return a truck or having to maneuver a much larger truck through an apartment complex with questionable options for turning the truck around. (The original reservation was made well in advance.) They also managed to come up with a package of moving pads (also in short supply).
Ronald HThey were very kind and helpful. They made sure I had what I needed. They went over and beyond to meet my expectations.
Renee BThe truck was dirty. Very dusty and there were cigarette ashes in the cup holders, etc.
Nancy MThe windshield could have used a clean from bugs.
Gay HDidn't seem terribly interested when we said the trailer wheel assemblies needed a trip to maintenance for repairs. I pray no one gets harmed by that pc of equipment.
Michael HThe drivers side speaker did not work
John MGuy there was no help and the Wrong key was put into our box. Took 2 1/2 hours to get everything fixed.
Randall B