Le client n'a pas laissé de commentaire.Heather P.
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CATHERINE T.
Le client n'a pas laissé de commentaire.KAMESHIA H.
Le client n'a pas laissé de commentaire.ben P.
Le client n'a pas laissé de commentaire.Gina H.
Easy check in.JOSEPH M.
Need more space to park but everything was good.Janilla R.
Le client n'a pas laissé de commentaire.Ray C.
My only complaint is that the truck had a very strong cigarette smell which after driving it for 9 hours really affected my Asthma! I am still struggling with my breathing. It would be nice for Uhaul to offer a non smoking option in the future.Stephanie M.
Le client n'a pas laissé de commentaire.Suzy F.
Le client n'a pas laissé de commentaire.pam S.
I brought back the trailer the night I rented it. I got there just before closing time and they said they would check in the trailer first thing in the morning when it was due. They did not. So I drove back to the store and checked the trailer and online the next day because the store was closed. I am still trying to figure out whether or not they are trying to bill me for two days. I rent a lot from U-Haul and this is the first bad experience I've had in a long timeWilliam C.
Very old trailer. When it rained the floor of the trailer got wet. We had Christmas gifts in the trailer. They got wet.KATHERINE B.
Everything was great!shanvuntay C.
Location is in a crowded place and it is a bit difficult to pick up equipment and get on the road.HAROLD W.
Le client n'a pas laissé de commentaire.RAVEN H.
Le client n'a pas laissé de commentaire.JOSEPH F.
Le client n'a pas laissé de commentaire.Ervin R.
Le client n'a pas laissé de commentaire.shanna P.
Le client n'a pas laissé de commentaire.Louis L.
It rained while traveling. When we got to hotel and got suitcase out of Uhaul it was wet and everything in the suitcase was wet. The suitcase was at the tailgate so I could get it out easily. Then the next day when we got to Greeneville, TN and unloaded the couch was wet. The couch was at the very front of Uhaul. We are not happy about this and would like a refund.Larry M.
Le client n'a pas laissé de commentaire.SHELIA YVONNE B.
Customer service was awful. The truck was filthy.Cassandra H.
Le client n'a pas laissé de commentaire.john H.
Le client n'a pas laissé de commentaire.Glenn C.
a difficult area to park as it is next to a convenience store, but just park and go in. very nice people to work with.Tom F.
Two 18 wheelers blocked my entrance to the location. I was informed that was not supposed to happen. Checkout was slower than I thought it should be. Masks were supposedly required to enter the facility but someone entered without one.Joe A.
Le client n'a pas laissé de commentaire.Patrick R.
Had an extra 222 charged to my card..fuckersKevin J.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Rutherford H.
Le client n'a pas laissé de commentaire.MEAGAN A.
Le client n'a pas laissé de commentaire.RILEY D.
I felt I was over charged for the little time. I had the UhaulStephanie B.
Le client n'a pas laissé de commentaire.Rodney H.
Le client n'a pas laissé de commentaire.Gerry L.
Le client n'a pas laissé de commentaire.Johnna K.
Le client n'a pas laissé de commentaire.Toni C.
Le client n'a pas laissé de commentaire.Donald P.
Le client n'a pas laissé de commentaire.Patrick B.
Le client n'a pas laissé de commentaire.Betty S.
Open on Sundays!Shirl B.
I had to follow the UHaul agent 5 miles to an offsite storage site, in an RV I had just purchased, even though there were tow dollies onsite. The agent should have had it onsite, he had all the specs on the vehicles towing and being towed. Otherwise it went smoothly.John L.
Le client n'a pas laissé de commentaire.Chad W.
Very goodRichard L.
It's pretty hard to get in and out of this particular location. However, it was very easy to use the app to pick up and drop off the truck.Teresa A.
Le client n'a pas laissé de commentaire.kenneth B.
Make sure they have the proper equipment that the customer needs and that the vehicle is well maintained and not dirty with a busted windshield.Kristin C.
Le client n'a pas laissé de commentaire.Cullen K.
Larry was very helpful and cooperative. I will recommend any timer.mary ann W.
Truck and auto transport was not ready. I had to pick the truck and auto transport up at their storage location that was 4 miles away. Ants were in the office.Joshua T.
Le client n'a pas laissé de commentaire.Jennifer L.
nothing at this timesam G.
Marquis made the whole experience pleasant.Donna H.
Le client n'a pas laissé de commentaire.LaGuardia M.
We were very satisfied.Doug E.
I can't think of anything at the moment.Martha F.
Le client n'a pas laissé de commentaire.Helen O.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Steve B.
Costomer Service was great eve though the buisness was very buisyMarkie D.
This business needs to be located at it's overflow location. It is so crowded at that Chevron that people have to move and park in different spots in order for you to get your vehicle AND the u-haul equipment. Our tow dolly for my car was BROKEN. The ramps were tied up with a wire and came off driving down the road. Also, the strap on the right tire came off during transit. We had to stop on our trip about 8 different times to fix everything. Better pay attention because they don't want to show you how to use the equipment.Stephanie H.
Great customer service and clean truck!John B.
Marquis was very friendly & accommodating.donna H.
Truck reeked of cigarette smoke.Jeffrey A.
I ordered 2 dozen blankets but did not receive. Notification they were not available would have been nice when I called to confirm. I was moving antique furniture and had no protection for it because I no time to make other arrangements. One piece is badly scratched. You should have notified me. You also changed the reservation name to driver as opposed to me. When I called to confirm, they could not find my reservation. Thankfully we thought to look under drivers name. Frances Smithcaleb P.
It was a little tight coming right off the Highway and sharing space with a 12 pump super station along with a tow service. The staff was all very helpful.Kevin M.
The experience was great although I did have to wait a long time to check in even though I did get everything organized online. The gentleman that helped me was wonderful the other lady that was there was very slow with a few customers and I had to wait about 15 to 20 minutes before I can even get checked in. But besides that overall everything was perfectMike M.
Le client n'a pas laissé de commentaire.Craig M.
Le client n'a pas laissé de commentaire.ALAN D.
Couldn't have asked for better service. All that I expected.Margaret M.
Le client n'a pas laissé de commentaire.JAMIE S.
Have a facility that doesn't look like a bomb went off in the lobby. The staff was friendly enough, but seemed utterly uninterested in me telling them where I had dropped off the trailer. They were just like, "Ok. Fine. We don't need any paperwork or anything." It was not very assuring.Daniel S.
Le client n'a pas laissé de commentaire.Dale G.
Was told to have to drop of at another location 5 miles away or face 50 $chargeJASON K.
There was a sign saying that they were full and I need to drop off somewhere else. Fortunately, since it was a tow dolly they let me drop off there. They were packed so they werent kidding but contacting me ahead of time would have saved me a lot of grief. To be clear, these folks were very nice and helpful. I think there is an improve communication theme here that if you are truly looking for ways to improve I have given you one.Randall H.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Dennis S.
The office is an unorganized shackMaury G.
Truck is in need of some repairs, AC needs Freon and window handles are brokenRichard P.
No concerns. Very busy and long lineCary S.
Le client n'a pas laissé de commentaire.Barnett W.
Le client n'a pas laissé de commentaire.braxter I.
Le client n'a pas laissé de commentaire.Chris M.
Le client n'a pas laissé de commentaire.William H.
This location was pretty busy with U-Hauls coming in and out and I thought it would have been chaotic, but it was just the opposite. Everything went so smooth, very easy to deal with on a pick up and drop off. We hope to be able to use them again next year.Christopher T.
I was supposed to drop off at another location that I was more familiar with but u haul arbitrarily changed the location and I was not pleased with this.David D.
Le client n'a pas laissé de commentaire.Kurt D.
Le client n'a pas laissé de commentaire.lafrance S.
Le client n'a pas laissé de commentaire.Andrea L.
fix the radio on the truck.CLYDE G.
Le client n'a pas laissé de commentaire.SIMON W.
Le client n'a pas laissé de commentaire.vicki I.
The pick up procedure was a bit confusing as I tried to do it on my phone. Otherwise, all good.margaret P.
Le client n'a pas laissé de commentaire.Terry M.
Le client n'a pas laissé de commentaire.Elaine W.
Le client n'a pas laissé de commentaire.Courtney B.
Le client n'a pas laissé de commentaire.charles H.
i resered one piece of equipment from the national reservation service only to find out the day before i was to pick it up that my reservation was not actually a guarentee of service. We were ablet work thru everything; however, this is a horrible system. If I was relying on a truck for a big move and found out it was not available the day before it definitely would not have worked out. You need to fix the way you do this.John Y.