The tire strap on the curb side(passenger side) was very worn and frayed making it difficult to operate. I put duct tape on the end of the strap just so I could get it fed thru the mechanism. It would also be nice if u-haul had market lights on the front side of the fenders so that the driver could see for pulling at night.Todd H.
Customer Reviews for Marshall Liquors
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Arvada, CO 80002
(Corner of west 52nd and Marshall Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au mer : 10h am à 7h pm
- Jeu : 11h am à 7h pm
- Ven - sam : 10h am à 7h pm
- Dim : 12h pm à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I'm conflicted on this experience. The location and the people I dealt with were great. They were quick, clear and friendly. The truck ran fine and was in good condition, with only 12k miles on it, but the smell of smoke was overwhelming. If you're sensitive to smoke, I'd recommend only renting on a day you can drive with the windows open. Also, for the smokers out there, please be more respectful of everyone and keep the smoking to your own cars.JARED B.
The attendant was not helpful at all. He was not clear about the check in process. I ended up having to unhook the trailer myself. I would have gladly drove to another location farther away just to have had a better experience.Jacob L.
Le client n'a pas laissé de commentaire.CURTIS A.
Le client n'a pas laissé de commentaire.Tiffany S.
Le client n'a pas laissé de commentaire.Kyle M.
Le client n'a pas laissé de commentaire.PETER H.
I was greeted as soon as I walked in the store. Employees came and checked the truck and was very nice and helpful. After a very long trip and stressful time. The employees was a breath of fresh air.Shana C.
No one at location to check in equipment. Had to use mobile check-in. It was snowing and I am 74 years old. Unhitching the trailer was difficult as the the trailer had no leveler at the hitch. I should get a 50,00 $ credit for doing their work.JOHN R.
Very understanding how did daughter get hit by a man said he was a man wasn't a man. U-Haul save the day extended me. So I was late and I told turned it in late still then I think about 90 $I'll get it song Hogan everything got my bank accounts down to but I really do appreciate you all thank you and they are the true family vehicle to rent when moving they careJON B.
We rented a PU & the truck had cigarette ashe all over the seats. It had snowed 6 inches the night before & there was snow on windshield & bed of truck. Was handed a push broom to clean ourselves. There was also trash in bed of truck we had to remove before using the truck to haul items we rented it for. While driving the check engine light came on along w/message to change oil. Luckily we only needed it for 30 milesGLENN B.
Great place very nice people too.SHERRY F.
Le client n'a pas laissé de commentaire.DONALD V.
Le client n'a pas laissé de commentaire.Dan T.
Drop off was smooth and easy. I was met outside as I pulled in by a company rep. Checked in with smart phone, and on my way within only a few minutes.MICHAEL S.
Le client n'a pas laissé de commentaire.JUSTIN T.
There was nobody to help me when I returned the trailer. It was around 5:00pm so they were not closed. The clerk at the liquor store said somebody would help me but after waiting 15 minutes no one helped me. I ended up unhooking the trailer myself and left it in the spot I picked it up.GARY W.
Le client n'a pas laissé de commentaire.KAREN H.
Everything went will. No need for improvement as far as I'm concerned.EDWARD D.
Faster service. Took way too long to get the uhaul due to lack of employees. The guy was amazing and really nice and helpful, but he could've used a hand considering how busy it was.Emilio M.
Le client n'a pas laissé de commentaire.Cary R.
Le client n'a pas laissé de commentaire.THEODORE C.
Le client n'a pas laissé de commentaire.NATHAN K.
Everything worked out well. Thank you.Richard R.
Le client n'a pas laissé de commentaire.MICHAEL Q.
Le client n'a pas laissé de commentaire.james E.
Le client n'a pas laissé de commentaire.Timothy D.
This was quick and easy.tinamarie C.
Le client n'a pas laissé de commentaire.Simon A.
Thank you so much for helping me figure out the issue with my vehicle as I needed a new fuse so the connection would work. I was able to drive safely! And everyone was very friendly.Lynda K.
Great place to drop off a truck. The owner of the liquor was very accommodating and helpful when we forgot to return our blankets. Definitely recommend.Lee R.
Le client n'a pas laissé de commentaire.Linda M.
The staff helped me drop off my trailer ( I couldn't figure out how to disconnect) and promptly had me on my way. MerciMICHAEL M.
Le client n'a pas laissé de commentaire.MICHAEL G.
When I arrived the vehicle/trailer that I was renting was not available they tried to give me a different trailer even though one was in the parking lot then when he tried to change the paperwork to the correct vehicle that I ordered to begin with he didn't know how to do it correctly so he had to charge my card twice and it has been a week and I still have not received a refund for the extra chargeI had to make because he didn't know how to operate the machine one of the employees was also very rude during the entire process he was the taller gentlemanNicholas B.
The gentleman who helped me was great! Informed and great to deal with I would recommend others to use his service as well as I.Claudia L.
Have the reserved equipment on site rather than rent it before my appointment to pick it up.DONALD E.
My bill needed adjustment when I returned the trailer. These folks were unable to make the adjustment and sent me to another store. Further, they offer NO assistance connecting trailer to vehicle.Michael F.
It's a liquor store. I had no problem dropping off the equipment by myself while the store was open. Just not what I expected.Mary P.
Person helping us was friendly and the store was clean.Diana Z.
Le client n'a pas laissé de commentaire.Jeremy M.
Picked up the truck. Windshield was filthy inside and out. Inside of the truck was just as bad. Old food inside the cab. You'd think with covid-19 the inside of the cab would be clean before we picked it up. Also, got charged an extra 20 $for bringing the truck back after hours because we didn't go online to check it in even though no one told us about the online check in. Needless to say we are a bit ticked off about that.Connie J.
Just quoted 264 $for the rental when I went to pick it up it was 384 $I will never recommend U-Haul to anybody Total rip off and scamallen C.
Worked out great!! Because it's associated w a liquor store!! How perfect, lolTimothy O.
Ensure the cab is clean - there was a facemask on the floor and some smashed candy as well. Additionally, the driver's door didn't close fully so it rattled and let in a lot of noise and air especially on the highway. The light for the parking brake flickered on occasionally even though it was fully disengaged. And my GPS wasn't working on my phone so the check in/out process was super difficult. Have a way to skip that with a waiver if the truck is in the wrong place.Ann G.
Had to wait 2 hours to get the vehical, when someone showed up to open they had the wrong key. It was a very stressful and terrible experience. The U-haul was dirty. Trash had been left in the car!Charles K.
Excellent experience returning equipment, and able to pick up cold beverages after a long hard day. Definitely recommend this location.Larry M.
This was the best uhaul experience I've ever had. The man who helped me was insanely helpful and made the process of moving much less stressful. I will recommend this location to everyone I know! 6 out of 5 stars!Clayton S.
Robbie helped me fold blankets. Very quick and thorough. Pro all the wayJAMES D.
Robbie was very professional considering that he was a dealer who had other things going on while receiving your equipment.JAMES D.
Le client n'a pas laissé de commentaire.TRISTAN A.
Le client n'a pas laissé de commentaire.JOHN Z.
Le client n'a pas laissé de commentaire.JENNIFER M.
I was able to finally retrieve my 2 dollies, which I had paid and wasn't able to receive in the NYC metro area. However, the only furniture dolly they had remaining was broken, at which point I said "I'll take broken over nothing", and repaired it myself. That's right, I â€" your paying customer â€" fixed your dolly, with supplies that I paid for.Alexander S.
Le client n'a pas laissé de commentaire.JACK J.
Le client n'a pas laissé de commentaire.Heather G.
Le client n'a pas laissé de commentaire.Jack R.
Le client n'a pas laissé de commentaire.Pedro G.
Le client n'a pas laissé de commentaire.DAVID P.
Le client n'a pas laissé de commentaire.LOREN N.
Le client n'a pas laissé de commentaire.JOHN M.
Eh it was pricey considering I don't need it for the full 5 days but it made my move much simpler considering nobody else would rent me a car. Merci de faire affaire avec nous!Melissa S.
Le client n'a pas laissé de commentaire.Melodie H.
All good. Great experience from start to finish...twice!KARL D.
I originally reserved the trailer at a Uhaul corporate store. They called and sent me to Marshall Liquors. It was quick and smooth.GEOFFREY L.
Super friendly staff. Easy to check in and even easier to check out. ThanksWhitney M.
Le client n'a pas laissé de commentaire.LEIANN H.
This location was very helpful, even though uHaul corporate was not. Corporate changed my rental (again) to drop off the van and vehicle transport at different locations, both far from my original reservation. I get that the logistics of moving equipment around is hard, but uHaul needs to do a better job managing reservations.chris W.
Awesome view of liquor atoreIan S.
The location on 52nd and marshall is a great place to rent your uhaul.I actually had it booked from a different location that further away but notice they had trucks so i got from there. I would recommend going here friendly service always.A+++DIANE E.
The employees were extremely helpful and fast!DAVID P.
Le client n'a pas laissé de commentaire.Vanessa P.
I declined the 70 $insurance package when I placed the order but was still charged for it.Lorri A.
Le client n'a pas laissé de commentaire.Alec V.
The truck I picked up leaked gasoline when I went to fill it up. I still have not been reimbursed for that. I had to wait close to an hour for another truck to show up. I also reserved a tow dolly but had to drive to a different location to pick that up. Very unorganized.Steven O.
Actually the service was pretty straight forward, seemingly fair tho I'm not extremely familiar with this industry, neighborly and yes I would recommend this location to others if in need of a UHaul truck.Christine W.
Le client n'a pas laissé de commentaire.William S.
I don't think you should call a truck 15' if the floor of the bed isn't that long. I needed a 15' bed and was very disappointed to see that the bed was not that long, almost was not able to haul what I needed to haulJoseph H.
Le client n'a pas laissé de commentaire.Jesse M.
Excellent service à la clientèleCourtney H.
Le client n'a pas laissé de commentaire.Jeffrey H.
The chart for refueling did not match the gas gage in our truck.Robert P.
Do not pressure people by texting that the rented truck/van is due back at 3pm. This caused me to rush with loading/unloading and because of this a box was left on the kitchen stove. While returning the van, the kitchen caught fire and the apartment is ruined. I place fault on U-haul for adding stress by sending a text that the rental was due back at 3pm. I will be contacting an attorney.William L.
Le client n'a pas laissé de commentaire.Scott L.
Le client n'a pas laissé de commentaire.Christopher E.
Both places have great managers / reps, and are polite, friendly and honest people. I will refer them and the services to othersMichael C.
Nothing that I could add here, it went smoothly and when I needed to extend the rental period for a few more days, a phone call was all i had to make.Andrew C.
Le client n'a pas laissé de commentaire.Kenneth G.
Le client n'a pas laissé de commentaire.Marisa C.
It was already 'Perfect' . Thank you. Drop off. Marshall Liquors 5216 Marshall St Arvada, CO 80002Billie M.
Le client n'a pas laissé de commentaire.James A.
This location is always great to work with!Julie W.
Le client n'a pas laissé de commentaire.John X.
Le client n'a pas laissé de commentaire.Susan G.
Excellent service à la clientèleJon S.
separate the u-haul from the register to a room/office but keep the same location and workersEduard D.
Le client n'a pas laissé de commentaire.Heather O.
Just the same grate serviceAlbert G.