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ADRIAN T
Customer Reviews for Marvs Consignment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Extremely satisfied and I will be back again!! Extremely satisfied! Thanks again Susan Carlson
Rebecca ZClosed. Parked vehicle in roadside ditch as instructed by a sign, dropped keys and left
SCOTT KWhen checking out, the system changed our rental cost from $275 to $350. The agent called U-Haul help line and got it changed back to $275 but it was inconvenient and unexpected.
Ken STruck was horribly dirty inside cab and back end. I spent an hour cleaning cab so it was suitable for the 14 hour drive to Denver.
Stephanie RNothing! Very nice and helpful people!
Darryl MAlways great service from the guys at Marv's. Merci.
PATRICK EWe order Dollie's and blankets and neither weee in the truck when we picked it up. We had to go to harbor freight and spend $100 on an appliance dolly because we absolutely needed it. Plus we got charged for them. I will be called your office to see about a refund. If it's not available don't charge people for it and give them a heads up that it won't be there
Michael HI was charged $288 for a damage/missing fee. Some of that may have been moving blankets that we didn't return but there was 0 damage to the truck and trailer while I had it. I tried to call the location 5 times to ask what damage they saw and no one ever answered… extremely frustrating
Jacob BThere were no problems.
Sergio MI had never rented a U-Haul truck before, and the man who was working took time to show me how everything operated. I would recommend Marv's to anyone renting U-Haul equipment.
Melissa GDrop off location was closed and fenced/gated off. We had to leave the trailer in the ditch.
Jim ANothing, Everything was great.
Mark VI had zero issues.
Michael MNice guys, easy to work with
JOHN KGreat place to rent from
Dougkas MMatt was outstanding in his service.
David DNothing you do a wonderful job with taking care of the customers
mike dExcellent, Customer Service! Thank you so much!
Sarah EFriendly and convenient
Jeffery DEverything was great. Very good place to rent from. Everyone is very professional and nice. They really take care of you.
Brian MStaff were outstanding, super helpful, got the trailer all hooked up, explained all details, tremendously polite and accommodating.
William DMarv's is the best!
Matthew LGreat customer service staff at Marv's were friendly and professional. Will be renting from this location again
MICHAEL TTruck was very jerky, it pulled really hard whenever you hit a small bump. Needed definitely 2 hands on wheel at all time or it would pull you around.
Courtney AThis review is based on dropping off equipment after hours.
James SA couple engine warning lights came on in the middle of our short move (25 miles), one looked like an oil light and the other an engine valve. The vehicle still operated fine but made us nervous enough to bring it back a day early, and we will need to still rent one for another day of moving. Not sure what could be done to remedy the situation, maybe nothing but it was a bummer.
Justin SThe guy who helped me out was friendly and efficient. I really appreciated his help.
Steve KN/a
Mark VWonderful people they get you in and out in no time at all. Happy friendly place, they have the answer for any your questions. Marv runs a nice operation here, glad I found him
mike dMarv's Consignments was excellent. We did find the main Uhaul website difficult to travel through as each place seemed to be different. We will definitely be starting anyone we know to Marv's for the best deal.
Mike FTold I could drop off after hours but the gate was locked with little room. Almost got hit on the road by a car trying to drop off outside a locked gate
Phillip SNo I wouldn't change anything it was great experience
mike dI can't think of anything that could've been done better. Rented here before, and I know I will again!
Jon HI had a great experience! As soon as I pulled into the lot, a gentleman was there to meet us. I told him about the moving blanket issue and he immediately refunded me for the 10 blankets I didn't get. Marv's was fantastic!!!!!
Sammy SEasiest rental experience ever. Will definitely rent from Marv's again.
Kimberly DFast and efficient pickup and return!
Louise GCourteous and professional help!!
Kurt AExcellent customer service.
PATRICK ESuper attentive, very friendly, great service overall! Made picking up and dropping off a breeze Only feedback I can offer… wished there was not a huge added cost for dropping off the trailer rental in/around the Minneapolis area after picking it up here Other than that, would absolutely rent here again!
Nicholas JVery friendly
Nancy YExcellent service à la clientèle
Edith SEverything went really well and smooth except there was a piece inside the truck that wasn't bolted in correctly, and my son accidentally fell through it when we were loading the truck. We could tell the first day that it was kind of loose so we put one of our boards on it… That helped for the most part during the whole move but then we took the board out and had to have a last-minute trip without the board, which was a nightmare. It was very scary and my son could've got injured. The metal piece falling through and breaking also prevented us from pulling out the ramp properly so we had to get creative and put duct tape on it to pull it up to release the ramp. I think the trucks need to be inspected and maintained better. Very good customer service and friendly team working at this location though, we really liked them. I did think I was only going to get charged for two days, but got charged for three so that was kind of a bummer. I didn't anticipate to spend nearly $200 on this truck. Only about $90 to $120. Thanks!!
Ashley LThe bed of the truck was broken and made moving difficult. I should Have asked for a complete refund.
Tyhler KMarv’s is the best there is!
Matthew L