Le client n'a pas laissé de commentaire.
Danyil S
Customer Reviews for Marys Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Super friendly staff.
Paul MThe staff at this location were amazing. They were friendly and helpful, all you could ask for. The only issue we had was one of the lights on the trailer we rented was out, making it difficult to see in the dark.
Mark RVery friendly & helpful service.
Fred WFriendly staff and prompt service!
John TEfficient, friendly and convenient!
caroyln sThe 2 Gary's that work there were great. Everything went smooth. Very happy
darrell nVery efficient, friendly and helpful service!
Dennis MThe gentlemen at Mary's Place were polite, courteous and very helpful. The van worked perfectly and was a great value for the money spent. The entire experience was an easy 5 stars. Merci.
Katherine OThe contact there, Gary was most helpful. Mobile pickup was flawless.
brian hexcellent customer service, friendly and professional attitude, love to rent here!
Albert HNOTHING! Drop off spot was waiting for me and they provided me with a late drop off time. They followed up next morning with a call to confirm all was ok.
david mCould not have asked for a better experience. Thanks for being awesome.
Glendon SThe service was fast, friendly and helpful. A pleasure doing business with them.
MARK MProcess was easy. Nice people. The only negative was that you can't use tap.
Judith SBoth Garys are great reps for the company! Always courteous!
CHRISTOPHER GAlways great service!
CHRISTOPHER GFriendly staff. Van was ready to go. Great instructions from staff. No issues.
Jerome ZThe mens who served us were great and very thorough. I think that they only thing that could be better is to have pick up trucks available also at this location. I realize that it might be the time of the month as the reason for this unavailability.
Sara MFound the service at the locations I went to, very prompt and courteous. All the equipments including the truck were super clean and worked excellent. It seem that you have a shortage of the 15' trucks. Would recommend your SERVICE to all my friends and relatives! Yours Truly Saverio Ranieri
saverio rThe truck was a little long in the tooth but it sis the trick…. The folks at Mary's place were excellent and it was super convenient
Larry BI had wonderful customer service very polite people and enjoyed my visit there.thank you
PATRICKA BNothing. The team did an exceptional job of having my reservation ready right on time.
Francois vEverything was good, thank you.
CARLODAVID DPersonnel were helpful and friendly
Chris MGuy was great. Helped me print something out when he didn't have to.. Was very friendly , down to earth. Would highly recommend.
chris wGreat Customer Service. Nothing to improve.
steven bJust wondering is it $.59 a mile and $.32 a kilometre let me know thank you
Peter ENothing at all you’re a perfect
Peter Eexcellent service assisted with hook up explained tie downs and safety chains for vehicle being transported great expeirence
Dan WUHAUL needs to make more of an effort , to understand what their dealers have available for payment options as not all the options were available. This cause some unexpected delays as I needed to return with the payment in cash.
Jamie MI've been using Mary's place for about 5 years. Amazing guys!
Mike MIce dealt with Marys place a few times and they are great to deal with will continue renting from them
Darren MThe owner of this Uhaul is very professional, however, the vehicle had tires with very little tread and clearly not designed for Canadian road conditions. The van got stuck on ice two times in places where cars had no difficulties. More than 3 hours was wasted waiting for roadside assistance (which didn't show up in that time) and we had a very frustrating experience as we worked to free the loaded vehicle. This fiasco led to charges for an extra day's rental, as the van couldn't be unload in an icy storage area in the dark. Beware! When vehicles are made available in colder climates, the lack of traction is a major problem when driving on icy roads or parking areas.
lorraine lExcellent service, very efficient and easy
Andrew WNothing really, folks at this location were great.
George MGreat service.This my 4th or 5th rental from Mary's Place and always have had excellent service. l recommend this location every chance l get.
Peter KI was unable to do on line return with the link as it did not read my location even after allowing UHaul access to my location. Should possibly consider using a code that is specific to the location.
William DOwner and front desk staff member were very helpful and kindly helped me out with my rental, parking directions as well as selling me a replacement locking pin as needed. Great customer service!
Kav Avery professional and friendly, always!
PEI Pfantastic service. ready and clean vehicle. exceptional caring staff
Peter KLocation gave excellent service and support but UHaul as a company, not so much.
Brian BI am a person with disabilities back and leg issues. I was not able to rent a cargo van because I didn't have a credit card not this locations fault but I had to figure out how to get in and out of a 15 foot moving truck with my leg braces on and fell out twice. The location told me 178 for milage but I got a bill saying 243 or 234. My van died Friday and wasn't able to get into the shop until Wednesday. I needed to get my decor to weddings out of Trenton. Now I don't mind trying to pay the bill in a timely manner but now I need to finish my wedding season and rent a trailer for tomorrow to get tables to a hall for Saturday and return the trailer Sunday. Inhave the funds put away for the trailer but now not sure if I can rent one with the current bill. I did put a request in to talk to someone about the major inconvenience to me with my disabilities
Sherry RThe image for the fuel fill up wouldn't show on my emailed contract
SARAH JFriendly but mixed messaging on the fees I was told and confirmed on the phone about the amount and then my husband picked it up and was told something different.
Bruce HGreat service from both guys! Always helpful and accommodating.
CHRISTOPHER GPlease control the weather so that it doesn't rain during pickup and drop off . Seriously… the service was excellent.
William BNo improvement needed. The trailer was perfect for what I needed and fairly new. Hardly knew I was pulling a trailer with my 1500 pick up. I would highly recommend this location
darrell nGary is a delight to work with.
Sandra LAmazing customer service!!
RONNIE ACustomer Service was great they explained everything I needed to know. The only complaint I have is with uhaul. The fact that the mirrors are in af fixed position makes it unsafe had hard to see at a glance.
Richard H