just like i said put fold up ramps up the back of closed in trailersDAVID S.
Customer Reviews for Marys Place
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Trenton, ON K8V5P7
(South of Walmart down 2nd Dug Hill rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au mer : 10h am à 3h pm
- Jeu - ven : 10h am à 5h pm
- Sam : 8h am à 5h pm
- Dim : 10h am à 1h pm
Heures d'ouverture spéciales
- 1/30/2022: 10h00 am à 12h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The old guys running that shop are super friendly and honest. You're lucky to have them representing your company. I've dealt with many other uhaul dealers who don't care and aren't helpful or knowledgeable on the vehicles. Literally had some of your locations giving me vehicles with tread so low the trailers weren't even safe and had leaks throughout. My general opinion of your company is pretty low. However 10/10 for these particular guys. It's a simple job, but few get it right and this location did.George B.
Very helpful gentleman behind the counter and a car trailer that loaded, unloaded and towed perfectly. Very helpful service!Neil B.
The first thing you can do is stick a live electric cable up the woman's ass who took my reservation and see if you can bring her back to life. If not, at least give her a phone with a megaphone feature so that her mumbles can be discerned. What you can do so that she actually tells you the correct location instead of the wrong location in the wrong town, I don't know. She's a zombie that doesn't know she's been dead at least six months. After wasting two hours of my time and a quarter of a tank of gas, I learned with a second call to U-haul that I'd been sent to the wrong town and location. Time and gas added up to more than the rental cost me. Did it end there? No. After checking the equipment, I discovered my checking was not thorough enough because the ratchets on the car transporter were seized. I wasn't strong enough to make them work once I needed to anchor my car. I had to go to an ex-U-Haul dealer to get the ratchets tightened up on the trailer and removing them in frigid weather was no joke. I think you should refund at least half of the rental fee. I'm a frequent customer and I certainly was not expecting to be treated like this.john N.
Better lighting..dropped trailer at night when business was closed.Paul E.
Great place to rent and they support military.Christian J.
The customer service was amazing. It was confusing to know where to return the equipment. All the doors were locked and didn't know what to do until someone came outside.Margaret C.
Le client n'a pas laissé de commentaire.Erika M.
Le client n'a pas laissé de commentaire.Lee N.
Le client n'a pas laissé de commentaire.Rick V.
Le client n'a pas laissé de commentaire.Francine Y.
The guys were great to deal with and made sure we knew all about the equipment before we took it. Highly recommend people to visit this site.Jamie S.
Service always prompt and courteous!CHRISTOPHER G.
great customer service; a real gem!Jennifer R.
starter was gone.. power steering fluid extremely low causing a high pitched whine when your turned the wheel... I had to leave truck running for for entire rental period cause I thought I could not get it started again ... the truck was very clean ..JASONA W.
Le client n'a pas laissé de commentaire.Christian L.
For me it was out of the way, but very good customer service.PAUL G.
Gary and Gary were both great. Thanks.Kevin M.
Not a thing!!! Gary and Gary were excellent to deal with. Awesome guys made the rental very smoothJenny A.
Le client n'a pas laissé de commentaire.Andrew J.
It was nothing to do with the location, using the mobile pickup and drop off was time consuming and fustrating. It kept telling me my license didn't have a headshot.Julie F.
The service and equipment I received from this location were excellent.randy T.
Le client n'a pas laissé de commentaire.Bernadette L.
Le client n'a pas laissé de commentaire.Judith N.
The man was very helpful and courteous. Went above and beyond to help .caroline A.
Le client n'a pas laissé de commentaire.Brian R.
I was completely satisfied.Paul B.
Hard to believe that we still have a people that care about customers needs. Merci et que Dieu vous bénisse.VIT S.
Le client n'a pas laissé de commentaire.ANNE L.
Customers should be told about the ball size on the hitch and the type of connection to the car.CHARLES M.
Everything was just perfect Friendly helpful staff an easy access to the equipment Thank for a wonderful experienceWilliam P.
Le client n'a pas laissé de commentaire.rick D.
Although the odometer read in excess of 112 000 miles, the rental truck was clean inside and out, but more importantly, drove and performed like brand new. I can say this because my motorhome is the exact same chassis with a third of the mileage. Everything and everyone at this location is first rate, and if the need arises, I'll be right back to this location.ken E.
The location and people there are great. Unfortunately your app gives wrong information and when I was called and told them that your app says guaranteed or we will give you $50 dollars. Well they didn't have what I needed. Tried to help but couldn't. Never received my credit. This has made me start looking for other companiesdavid F.
Insanely expensive. Surprised you can stay in business.Roger R.
Le client n'a pas laissé de commentaire.Nicholas N.
Le client n'a pas laissé de commentaire.rick D.
This is the second time I have used this location for a rental and I am extremely pleased with the service. Professional and friendly!LUANNENADINE Y.
Put tap in your credit card terminal.Nick N.
Le client n'a pas laissé de commentaire.Caroline G.
The truck seemed to have transmission issues. It took sometime to get in gear and was very very slow getting up hills.Kevin S.
Le client n'a pas laissé de commentaire.Matt W.
Le client n'a pas laissé de commentaire.macrel P.
Really nice people.Marie-Eve H.
Dave is a great guy very friendly and helpful makes moving a little less horrifyingâ€¦ Thanks again.Andrea P.
Le client n'a pas laissé de commentaire.LYNNE S.
Le client n'a pas laissé de commentaire.DOUGLAS P.
Excellent Service.Mourice V.
Le client n'a pas laissé de commentaire.Tim M.
Le client n'a pas laissé de commentaire.ROBINA P.
Le client n'a pas laissé de commentaire.RICHARDW B.
Le client n'a pas laissé de commentaire.RICHARDJ M.
Le client n'a pas laissé de commentaire.jason C.
Nothing. Customer service was excellent hereCARMELO B.
The interior of the vehicle smelled like cigarettes and the brakes squealed. Thanks again.Adam B.
Great service.David W H.
Le client n'a pas laissé de commentaire.Matt B.
Drop off site was closedJohn B.
Le client n'a pas laissé de commentaire.Martin A.
Le client n'a pas laissé de commentaire.GEOFFREY W.
Le client n'a pas laissé de commentaire.ADAMD T B.
Self serviceKen C.
Owners were friendly and great to deal with. I would definitely use their U-haul location again.Bernie S.
The two Garys just need to keep providing the excellent service they always do. Great service; very accommodating!CHRISTOPHER G.
Top Notch friendly professional service!!! I highly recommend this Uhaul locationMICHELLEA T.
Mileage charge is a bit steep. Service was excellent and available when I needed it.Barbara E.
Le client n'a pas laissé de commentaire.John H.
Very friendly people.PAULANDREW M.
Le client n'a pas laissé de commentaire.Albert H.
Le client n'a pas laissé de commentaire.DARRENR B.
Le client n'a pas laissé de commentaire.jeff K.
Le client n'a pas laissé de commentaire.JAMES T.
Very professional and efficientrodney D.
Le client n'a pas laissé de commentaire.Istok N.
This location needs more space to drop off especially if it is a 26 footer. They need space to park them. That's just my opinion.Patty W.
Fridge dolly could use a design change. The metal stop for the holding belt kept popping off because it was to low. Something higher to hold the handle needs to be added, because when it popped off it was very dangerous.NICHOLASM N.
dropped unit off after hours only. have rented equipment from here several times before no issuesLeslie T.
Both Doug(s) were courteous and helpful. I will be a repeat customer.JASPER K.
Le client n'a pas laissé de commentaire.JACEK S.
Le client n'a pas laissé de commentaire.Mandy C.
I have always had great service from this location. Very friendly, helpful and knowledgeable! Great service!Charlton H.
Le client n'a pas laissé de commentaire.NICHOLAS C.
Asked for a 10 foot box and ended up with a 15 foot box. The bigger truck meant that I used more gas (lots more - and had tow off). While I understand it is very difficult to guarantee what a customer orders, I suggest that a gas rebate - discount be offered if a person does not get what they ordered. This would ensure that they don't overpay.STEPHEND D.
Need to make sure gas gauge in truck and printout/contract given to client match.BRYON Z.
Le client n'a pas laissé de commentaire.WILLIAM C.
Encourage other renters to do an online checkin, to speed up the process. Maybe an incentive...Judith N.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.keith M.
Le client n'a pas laissé de commentaire.CAROLYNANNE M.
People were great at Mary place location, very nice. My problem i had was with the trailer itself. The running and brake light wires in the trailer neck were corroded and worn through. I lost a day with the trailer trying to figure out where it was bad and rewire it.Ryan W.
When the truck was returned Gary checked it back in and e-mailed the receipt to me. The only problem is that the receipt shows up crossway and when I tried to print it only half of the receipt was visible. The service was five star and I will be dropping in to discuss with Gary and I know he will help.patrick D.
Thank you gentlemen. Great service.Janet S.
All good. Thank you!Robert D.
Le client n'a pas laissé de commentaire.Kimberly C.
I was satisfied with the entire experience, no need to change anything.Robert F.
Gary was great! Got me in and out quickly. Hooked everything up for me and made sure I was safe. Great COVID precautions. I'll be back.Greg M.
Le client n'a pas laissé de commentaire.Joe T.