Customer Reviews for Maryview Shell
(U-Haul Neighborhood Dealer)

17 évaluations

3500 High St   Portsmouth, VA 23707

(757) 292-4554

Heures d’ouverture

  • Mon-Sat: 6 am–11 pm
  • Dimanche : de 7 h a.m. 11 h p.m.

Services dans cet établissement :

Pour nous contacter

(757) 292-4554

3500 High St
Portsmouth, VA 23707

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 6 am–11 pm
  • Dimanche : de 7 h a.m. 11 h p.m.
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Samantha Kroll 
Évaluation :
3

It was hard to do business trying to get a rental truck because the store employee was not well informed on how to do the sale I even had another person to drive the truck I rented and the employee wasn’t going to take his ID even after I told him to the employee had to call his boss and I talked to his boss and the boss let him know he had to get a copy of the drivers license of the person driving the truck also The truck was well maintained but the employees need more instruction on how to rent the trucks

loreta krause 
Évaluation :
1

When I picked up the truck the man that was at the store gave me a hard time he said I didn't have a reservation I told him I did have a reservation I had confirmed it and the truck was dirty the front end had some kind of issue with it and the mileage cost more than the truck did itself I think if you only have certain amount of miles for say 50 miles then you should get to 50 mi and then only pay for what you've used over that but at 89 cents a mile that's just too high

Laura Isenburg 
Évaluation :
1

They are running this location from a busy convenience store using the only cashier to do both jobs. So you stand to the side as they take care of customers and try to verify your info over the phone at the same time. Homeless people and drunks hanging out all over parking lot asking for money and cigarettes. I'd give 0 stars if I could. My wife waited across the street to pick me up because she was afraid to be in their parking lot alone. In the middle of the day.

William Miller 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffrey Etu 
Évaluation :
4

Nothing. It was a small area and hard to maneuver and I had to wait for the manager. But he was apologetic and helpful. Also the phone number on the U-Haul contract/reservation was out of date and I couldnt call. No real complaints about the people, just a slightly difficult location and the phone problem needs to be fixed.

Christopher Haley 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nichole Yates 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonnie Mcadams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candice werts 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Roberto Gonzalez 
Évaluation :
3

Truck was very difficult to steer and drive. Felt like power steering fluid, or pump needed. It could cause an accident for someone who wasn't familiar with driving a vehicle this size.

Stephanie Barnes 
Évaluation :
5

Rien

Eddie Files 
Évaluation :
1

Please refer to reservation number to see comments. Everything that could go wrong went wrong all because of U-Haul.

jasmine chavis 
Évaluation :
4

Both dollies I rented were not on truck.

Alan Gudknecht 
Évaluation :
1

Such a dangerous location, wouldn’t ever go there even for gas.

Ebonie Hicks 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JonathanMichael Law 
Évaluation :
1

I was told that I had to unhook the trailer, a dual axle 16x12 trailer, by myself and the attendant would not tell me where to park it. I protested and eventually a man arrived to unhook the trailer. We walked around the entire trailer to confirm there was no damage and we opened the back door to confirm it was clean. I took photos. Today UHaul BIlled me for damage and cleaning. I WILL BE CONTACTING my credit card company to have these charges removed. AVOID THIS PLACE.

Marsha Wetherington 
Non les évaluations ont été soumises pour cet établissement.

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