The process was easy. The owner was onsite to help me select the right vehicle. The drop off was just as easy. I will use this location again.
francis campagna
Customer Reviews for Mathai
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always rent from MATHAI. Trucks always clean And maintained. His customer service is top notch!
John AmatrudoEquipment was clean and worked well. The business owner was very professional and helpful.
Stephanie Schiavone AvilesI am a returning customer to this location
eric bonannoYou are doing an excellent job ❤️
Nermine TeixeiraAmazing experience! Will recommend to everyone!
Lexi De MaioI recently used Mathai U-Haul for recent move. Steven made the process so easy and convenient with amazing costumer service. My experience with this U-Haul was nothing short of exceptional. I highly recommend this U-Haul location to anyone in need of moving solutions
Austin SimonAll good but my verizon had some connection issues
Sandro BarbakadzeSteve was so professional and sharp, the whole process was seamless, he will always have my business. I will recommend him to all my friends and family.
Silvia CarraraWould definitely recommended this place! Top tier customer service. Hands down. Thaank you much.
Rhasheed NunezNo comments. I was satisfied with the service.
Daniil ArbuznikovParking at the end was almost impossible. It seems as it was a shared lot so it was full between uhaul trucks and passenger vehicles. Street parking wasn't possible as the two churches were no parking anytime and the residents seem to have coned off any parking as this is clearly an issue. While the grab and go nature of getting the van is a great idea, not having a person on hand to help especially after a long day of moving in new furniture and finding no parking is really not fun.
MICHELLE BREGERNothing Steven gave specific instructions and was readily available. Merci
Barbara BeniqueGreat experience from beginning to end
Neil WeinsteinHad no idea about this location. This was super convenient.
Joseph Romano JrFix mobile app. Unable to sign in
Vincent BivettoNothing because the whole process was seamless. 1 phone call and send a picture of your license for verification then go pick up the keys from the lock box and your driving. And the customer service was amazing.
Joseph FontanaSteve was a pleasure to deal with. He went out of his way to make sure that everything went smoothly. This is the place to go!
Joshua KatzEverything went great and very smooth, very satisfied overall.
Adem BeqiriVery pleasant experience overall!
Joseph PasconeIIII had the greatest experience at this Uhaul site. It was the fastest transaction I ever had, from getting the truck to returning it. Steven has the best customer service. He explained and guided me thru the whole process. I would recommend anyone to come here for fast and reliable service.
Victor TamExcellent service. Easy to use. i would recommend to anyone.
Tara HermanEverything was good
Chandana Galoluge DonThe spot where I picked the van up from was taken when I came back as were most of the spots. If parking isn't available where the van was supposed to be returned, there is no where to park as the whole street is no standing anytime. Please make sure to leave designated spots for your vehicles
Eileen DonlonEverything was awesome, no improvement necessary.
Hillel WeinbergerI would never rent anywhere else. The process is seamless, the vehicles are always clean and maintained. The staff did courteous and helpful. U haul should use MATHAI to train other U Haul franchises.
John AmatrudoI was pleasantly surprised at the whole process from beginning to end. Very well ran by the representative .
Mariano FialloEasiest and friendliest Uhaul Rental ever. Will definitely recommend and use again!
Michael MillerGreat experience working and renting with them!
Sachin PanayilAmazing experience!! Don't change a thing!!
Hillel WeinbergerSteven is such a pleasure to work with and a nice guy all around. Easy pick up and easy drop off!
Jonathan BurackSteven is the best guy to work with! Such a pleasure
Jonathan BurackSteven is the best guy to deal with!
Jonathan BurackMathai was so friendly and helpful! Explained everything so easily. Will be using this location in the future!
Valerie ManzelloThe truck has a broken passenger side mirror. It was duck taped and would not stay in place. I had to have a passenger ride with me to look out the window when I needed to turn or change lanes to the right. It was dangerous and scary.
Melisa Page BailieVery helpful and patient with questions and online login
Jane DehazyaCheck the truck before new customers pick up. There were hand trucks and blankets in the back I had to wait to be removed. Otherwise it was a quick easy rental and return.
Melisa PageBailieSteve was great, easy in and out.
robert cataniI cannot begin to express the exemplary customer service and flawless renting experience I received by renting with Steven at the 460 Bradley location. His targeted customer-centered approach and dedication to outstanding professionalism made what normally would have been a difficult moving experience into a pleasant and smooth transition. He ensures that he is available to his customers literally 24/7, and is passionate about your wants and needs in order to deliver an unparalleled renting experience. As far as the truck I rented, it was very clean and in excellent condition. In summary, I wholeheartedly recommend Steven as the premier U-Haul rental service in Staten Island and will solely return to this location for all of my U-Haul needs!
Jason JohnThe right side mirror constantly kept folding inwards. So I had to stop and adjust it every few miles. The AC was not working, and the truck took a while to shift to the 3rd gear.
Ian Macwangas refill system. Raise the per mile cost to offset to refill of tank.
Thomas YuI don't think Steven could have been better. He went outta his way to give the best customer service. He helped me though the online check out and made the experience fantastic. Couldn't be more impressed out happier with the service and the well maintained vehicles. Thanks Steven.
David FroenickeSteven the guy who took care of me immediately and very helpful throughouth every step until I returned the uhaul. Also I have to mention that this guy keeps his trucks clean and well maintained.
Wagawatta PereraSteven was very nice. Will use again for sure!
John CorreaBest service ever
Mendel WeissFantastic Uhaul dealer. Steven was very understanding and got exactly what I needed for my move without over spending. Will be back
Samuel KuruvillaIt is a difficulty parking and turn if your not a professional drive for bigger truck. But the answer sevice was great.
MING LIagent was very nice but unit had no heat in a 20 degrees day
John DeangelisEasy pickup, easy to contact people, clean vehicles.
Stephanie McdadWe were annoyed to find out that the cost per milage had doubled. When making the reservation we were under the impression that it was 99 cents a mile only to get charged 1,99 because it was a Friday. False advertising. Had we known in advance we would have made other arrangements.
Jason RosenblattExtremely easy to obtain and the worker is the nicest person to deal with. Very helpful!
Torri Stantonnot a thing
Anthony GiulianoThe best experience with u haul.
John AmatrudoI’m satisfied, nothing more can be done.
Waldemar MisiurekS.O.
NEIL JR JOHNSONVery good experience!!
DANIEL KRACHIEI have used this location to rent a Uhaul 2xs already and the service received is nothing but exceptional! Very friendly and helpful. Would def recommend!!
MINAAILEEN GONZALEZThe parking lot at this location is very small & customers should be told not to park their vehicles & block the entrance. There were 2 men actually working on their car in the entrance of the lot that I assume weren't customers but either owners or employees of the store out front
ANGEL HERNANDEZ