Clean and maintained.
RAISON R.
Customer Reviews for Max Auto Tech Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fraudulent place
PATRICE W.Great experience .
JUSTINE M H.N/a
ELVISJ A.Better parking area
FRANCISCO P.Have a designated uhaul area with staff. Have the staff speak English.
Bryant M.A little unclear on where to drop Off truck.
Craig V.Terrible customer service. Location poorly kept. You have to dodge mechanics and other workers while waiting for your paperwork and vehicle in an active driveway. Also apparently only SPANISH PEOPLE are immune to diseases etc. Was told to get out the office by the old Spanish lady in the office and speak from the other side of a MECHANICS GARAGE DRIVEWAY to discuss my rental concerns. While a some customer (spanish lady) was in the office and then some other random guy walked in off the street. Funny thing...IM VACCINATED!!! So being BLACK AND VACCINATED STILL AINT GOOD ENOUGH FOR THIS COUNTRY AND NOT GOOD ENOUGH FOR THE PEOPLE WHO GET THE SAME CRAP TREATMENT AS US. OH YEAH.....(they charged me twice because I couldn't get the truck back in time during the hurricane...go figure) #BLACKLIVESMATTER #PREJUDICE #RACIST #NOBLACKSALLOWED #WORSETHANWHITEPEOPLE
DUANESINCLAIRE O.Nothing, everything was well managed. I really like renting from them.
AVISPATRICIA S.This location is difficult to get to, has no parking, had limited staff, and does not look exactly safe. Uhaul needs to ask different questions about the quality of their administration. I have never been so frustrated with a company in my life. My time with Uhaul has been horrible. I rented a truck in a different location in New Jersey 2 weeks in advance, the pick-up location was moved to the Bronx the day before my move, and the only compensation I was offered is 50 $. This is absolutely horrible! I had to cross the George Washington Bridge twice because of this experience, which exceeds the price of the reimbursement. Uhaul is a waste of time, offers little to no customer service, and has zero help with returning the truck. Don't even bother with these people.
KASSI B.Really terrible customer service. My reservation was set for 9am-1pm, but the UHaul system updated my reservation to 10am while I was standing in a line that took 30 minutes for me to be helped. Those of us in line were told after 10 minutes that we could do self check-in with our phones. This was not true, because after I downloaded the app and tried to pull up the self-check out tab, I couldn't find the location, and had to wait anyways. I believe all 4 of us in line had 9am or 9:30am reservations. They only had one person to check us out, and despite having set up my reservation online the evening before, the checkout process was about 10 minutes for me. The other folks were also about 10-15 minutes for check out. The woman drawing up our contracts couldn't hear people through the thick plexiglass set up for COVID safety measures. I recommend a microphone or some type of speaker be installed. We could not hear her either. Even though my pick up was 50 minutes past my original reservation, she insisted I had to bring the van back at 1pm. This was simply not possible because I I had timed my reservation for 4 hours. I brought the van back at 1:50pm, not 1pm like my original planned time because that's how long I needed the van. I was charged a 20 $late fee. Nobody spoke to me about settling the final bill after I returned the van, so subsequently, I waited 10 minutes in line for nothing. She just told me it would be emailed it to me. If you can avoid using this location, that would be my recommendation.
Christine S.The employees at Max Auto Tech were very helpful and made pickup/drop off a smooth experience.
HILDIE H.Close this location. Was told at that location It was there practice to rent for only one day even though on line I reserved for two; and NEVER IN MY LIFE have I ever been ask "what do I need the rental for?"
WADEM I.The owner was very rude and told me if I don't like the service I can go to another location.
LORALENEJ F.So Good
Melvin P.Received a dead truck and was stranded in.my move and was informed I would need to pay for a cab and ask them to jump start the dead vehicle given to me or fill out a form for roadside assistance which would take some time to get assistance. I also lost the vehicle I rented because it was not explained that I needed to do any additional confirmation. I will never use or recommend uhaul due to this location and my very poor experience.
Nekechia F.No improvements necessary. Would like if the hours during the summer were a bit earlier.
Avis S.Seguir dando sus buenos servicios 😉
EA H.Ya charging me an extra 84 dollars for what ?
jOSHUA C.Me cobraron 2 veces las millas
Rafiela R.Excellent service
SIDIKI C.The equipment was missing parts, extending my move time and effectively getting myself double charges
MATTHEW M.Have a good personal at all locations, first impressions is always welcome customers
MATEYOSY K.Very speedy and great customer service. Everything was cleaned and ready. Definitely recommend this spot if you need a rental.
Vanessa M.We reserved a 15ft box truck with a ramp and got a 10ft box truck without a ramp instead. When we got there they told us someone had already taken the 15ft box truck with the ramp. We would not have reserved a 10 ft box truck without a ramp, but at this point in the day we had to make do with what was available.
JERSONA D.Because I ask for my bill he told he dont have nothing to do with I have to call u haul I mean I am very frustrated
ADWOAAFRAKOMAH H.The parking for the drop off instantly, to avoid spending above your rental time.
JONAS N.When I signed up online i was told I could do a person-less pickup at 8 AM. When I arrived, the app said I could not do that s I had to wait for the place to open. The gentleman running the shop was very helpful to get me out quickly.
DAVID B.Good customer service. Thanks.
Alberto R.Great service
Djiwa I.Rude staff. Equipment barely working, dirty and poorly maintainer truck
Humberto A.All was good and fast service
Pedro O.Agregar gratis o incluido al precio: un equipo de carga de 4 ruedas y lazos para amarrar la carga.
MANAUREA P.Everything was good for me
MAVISP O.The customer service here was fast and very friendly. I did all the steps on the app and it was very convenient. Unfortunately I feel the truck could have been cleaner. It was dusty and unkempt.
freddie P.Max is so helpful and my truck rental went quite smoothly. Thanks, Max and staff!
Laura K.Clean truck without Tabaco in it preferably. Have items needed available or answer the messages to inform customer of availability.
Davidson F.Clean vehicles
WAYNE R.Very easy to get the truck.
RALPHJ R.I RESERVE WITHOUT INSURANCE AND THE ATTENDANT PUT IT ANY WAY ON THE BILL
EDGARERIC S.The man in the office was rude and unprofessional when I dropped off the truck.
Lazaro H.They are located on narrow one way street. The manager explained the quick instructions about the vehicle at the side of street, while traffic is running busy. So I guess that this u-haul place for someone who is more expert driver. We return the truck after the store shutdown. We left the truck on side of the fire hydrant. But they took care of that. Merci.
Sam S.The customer service was horrible. The guy refused to use my card and then told me there was an issue with my bank. 0/10
Johan A.First off the vehicle that we have received was not adequate or up to heart with standards of safety whatsoever. The truck after only 1/4 of the expected drive started to smoke and spray out liquids and fumes from under the hood then it fleetly broke down on the side of the highway in which we called the one 800 U-Haul number. U-Haul sent out a tow truck to only pick up the vehicle that was not operating they did not replace the vehicle whatsoever. U-Haul then left us stranded on the side of the highway for hours did not find us a replacement. It is now currently Tuesday at 5 AM and you all still has not supplied us with the truck our rental was on a Friday our things are still left in another state. This location and this company do not care about their customers do not care about their safety do not care about their property and do not care about their word that their equipment will be adequate and safe for transport.
MYCKOL L.Amazing !!!
ALONDRA A.