Customer Reviews for Maxx Car
(Concessionnaire U-Haul dans le voisinage)

322 évaluations

1835 N Washington Blvd   Sarasota, FL 34234

(941) 954-3164

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(941) 954-3164

1835 N Washington Blvd
Sarasota, FL 34234

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
1

Over charged thank you 800 line customer service for correcting the issue

Roseanne W. 
Évaluation :
5

Great customer service, in spite of me, lol. They did a great job !

DREW A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
5

I was very satisfied, the staff was very professional and polite

gloria C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GREGORY S. 
Évaluation :
5

Great service - fast, courteous, and helpful.

JENNIFER S. 
Évaluation :
5

Outstanding individual when I dropped off the truck he was very nice and very kind

Alexander H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward N. 
Évaluation :
3

We specifically registered for the virtual pickup time of 730. When we called to confirm we were told that we'd be sent a code for the pickup process. We drove to our pick up location and the app refused to let us pick up the truck and that we had to come back an hour and a half later when the location opened at 9am. This has happened to my friend recently as well. Very disappointed. The truck itself was like new and Maxx car was wonderful.

Alexander T. 
Évaluation :
5

Only issue was seeing out the side view mirror on the passenger side. I tried to adjust it, but seems it was stuck in one position. I could tell if a vehicle was to my right, just not how I wanted it.

Thomas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony G. 
Évaluation :
1

me credit card was charged twice for one rental. 50,29 $ and 16 $. first rental was cancel for 50,29 $ I'm still waiting for credit

MAREK W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR H. 
Évaluation :
1

I had a reservation at another U-Haul place in Sarasota when I arrived at 7 AM they told me my reservation that I made a week in advance and they pushed me to another U-Haul dealer who did not have a van end up giving me a 10 foot box moving truck on top of it charged me an extra 200 $for mileage

Raymond M. 
Évaluation :
5

Continue doing what you are doing now .

LEOLA H. 
Évaluation :
5

Great customer service !!

TAWNIE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnston C. 
Évaluation :
5

TAKE ME OFF THE TERRORIST WATCH LIST. I HAVE CALLED TWICE AND WAS TOLD IT WOULD BE REMOVED AND IT WAS NOT!!! AGAIN, WHEN RENTING THE AGENT SAID I HAD A FLAG ATTACHED TO MY ID!!! SOOOO UNPROFESSIONAL!!!

Natalie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon R. 
Évaluation :
5

Nothing. The entire process was as easy as can be.

Charles D. 
Évaluation :
3

The last customer left a used mask and several dirty tissues in the cab, directly in the center console / cup holder. It'd be great if trucks could be checked between customers to curtail the spread of disease, but nbd i guess lol yolo

Ryan F. 
Évaluation :
3

Be more upfront with costs if I had known costs involved at dropping off at different locations I would have returned to pick up place

alan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald B. 
Évaluation :
5

Staff/owner was great to deal with. Service was quick and professional. I know where to rent any time I'm in this area.

JAMES K. 
Évaluation :
3

Low washer solvent upon renting vehicle. Seat had dirt/grime in truck

Daniel F. 
Évaluation :
5

I make frequent trips down here and was pleasantly and decided at Maxx car. Raul was very courteous and quick an extremely great customer service representative for U-Haul! Thank you Raul and thank you you all!

MICHAEL S. 
Évaluation :
5

Nothing all was good

Ron E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Piet D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN AND CINDY R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Douglas K. 
Évaluation :
5

Service rapide et convivial.

KEITH B. 
Évaluation :
5

Great experience

Susan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camille W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laura C. 
Évaluation :
3

The truck had not been swept out and there was a stain on the floor. When I went to return it they tried to say I returned it dirty due to the stain but I made sure they understood it was like that when I picked it up. Overall the service was great and location The truck floor should have been mopped before renting it but it wasn't sticky or smelly so not a big deal.

Jennifer A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES O. 
Évaluation :
5

Great customer service, thank you.

DONALD K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vanessa M. 
Évaluation :
5

Very helpfull and pleasant. Will use them for all our moving needs

Robert S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelsey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isidelio P. 
Évaluation :
5

The truck was nice and clean and the gentlemen at the service counter was nice and pleasant as well.

patrice M. 
Évaluation :
5

The size of the truck was upgraded and I did not know it until I checked it in the night before. I noticed that the truck price was the same as the size I ordered. I would have liked to have notice when the truck size was changed. Luckily I was not driving because I would not have been able to handle the larger truck and would have had to scramble for a truck. Other than that everything was perfect. The oft repeated phrase was "I can make that happen" and he did.

Judith L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLINE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
5

outstanding customer service, thanks !

Shawn B. 
Évaluation :
3

Inspect equipment

Jayson D. 
Évaluation :
1

Truck jad transmission problems. Almost failed sevetal times. Was told by Jedse truck in good condition. Lied! Very, very disappointed with UHaul.

timothy V. 
Évaluation :
1

Transmission problems from Florida to Indiana. At times was afraid truck would not make it. Told truck was in good condition. It was not! Will not use or recommend Uhaul again.

timothy V. 
Évaluation :
5

The overall experience was excellent. Very friendly staff

JOSEPH C. 
Évaluation :
5

Very professional and clean truck. Guys were very efficient getting us in a out.

Michael K. 
Évaluation :
5

Excellent service overall - always

Adam P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deborah C. 
Évaluation :
5

I had an auto transport reserved at another location, but when I got there they said they didn't have one. I ended up going to two U-Haul locations then thankfully the 1835 N Washington Blvd had not one but three auto transports. It took over an hour to find a location that had one.

Alan B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
1

Don't charge a gas fee scam for empty gas that was not empty !!!!

Aaron W. 
Évaluation :
4

It was just hard to get in and out of the check in area, but they make it work.

Francesca V. 
Évaluation :
5

Very Helpful.

Randall F. 
Évaluation :
4

Very professional and courteous service

danny M. 
Évaluation :
5

impossible delays on 800 number and disconnects after 20 minutes waiting numerous times

Brian L. 
Évaluation :
3

I picked up the truck with 1/3 of gas in it. The reservation had where I was going, Ft Lauderdale, a three hour drive. Going to get gas in the truck before getting on the road was unacceptable. Plus smelled horrible, like cigarettes.

Samantha C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

zackary W. 
Évaluation :
5

I was originally supposed to drop off my truck at Geralds Auto Service. I called to ask their hours and the lady told me she had no room for my truck. She was quite rude on the phone. I had to pass her location on the way to the new drop off point and their lot was half full... Thankfully Maxx Car had excellent customer service and turned my day right around.

Russell Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

VICTORIA L. 
Évaluation :
5

The first location I went to pick up my reservation had several computer issues. Did not have the appliance dolly I had reserved. Also tried telling me I had to pay that rental fee on a separate transaction. After 2 failed attempts of putting all my information in and attempting to process my debit card, for a guaranteed reservation, I had to find a second location. Could not have been more pleased with Maxx Car! Clean and superior customer service!! They have gained a new customer.

KELLI R. 
Évaluation :
5

Outstanding customer service. Owner was very helpful and gracious. Super fast and friendly.

Mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kai L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pedro T. 
Évaluation :
5

Ramps on the small trailers

Richard S. 
Évaluation :
3

The owner was on time and the auto transport was already attached to the truck, both of which I really appreciated. However, the trailer lights didn't work - the connector was broken and wouldn't stay hooked up. I had to drive over 1000 miles with no trailer lights. In addition, they failed to attach the chains to the car, which I learned upon drop off, are important for safety. Earlier I had switched my reservation from Penske, where I would have saved 130 $to U-Haul precisely because I wanted the trailer hooked up and the car loaded correctly. (Penske won't do those - the customer has to.) Next time I'll insist on picking up from a U-Haul center, not a dealer.

Elaine W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephany D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryson D. 
Évaluation :
4

These people are fantastic. Fast and courteous . Definitely recommended

ROBERT A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRINA M. 
Évaluation :
4

not a typical rental center but friendly and efficient.

Al D. 
Évaluation :
3

The car dolly had one car security chain that was missing the rubber keeper and kept bouncing loose and dragging, on the fourth stop to reconnect I had to buy zip-ties to secure it in place. Also the dolly's passenger side led stop light had been broken out before and vibrated out and was left dangling by one wire. We had to find screws and tape to put it back in place, again at the side of the highway. We wasted about 2 1/2 hours of our trip “FIXING” things on the dolly at the side of the highway.

brandon O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrea T. 
Évaluation :
5

Max Motors was great but our 2nd changed pickup location was very bad IStorage gave our truck to another customer and had two more waiting for the same truck all overbooked. Our overall experience with Florida U-Haul was bad but our dropoff site in Cookeville Tn was excellent.

Rodney R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan B. 
Évaluation :
4

Close the back door of the truck before customer drives away with it. Back was empty (of course) when I drove it up to Bradenton, but still. I don't think it should be open while driving. Otherwise, everything else was good.

Lauren H. 
Évaluation :
1

Had booked for an 8:30am pickup... arrived @ 8:30am - truck was completely blocked in, and no pads. Had to call Uhaul - told he would call the owner... 9:05am - owner finally arrives (poor business practice - you should always arrive 15 minutes early to have the business OPEN @ the posted time) and...other people who arrived well AFTER me were served 1st...and he 'opened' the full shop (ie had to go turn on the A/C, lights, etc.) - FINALLY got the owner's attention (Uhaul never even called him) got the truck and pads...interior of both cab and box were dirty (leaves, etc.) and the steering was so loose it was hard to even keep in in the lane. Add in that I had the 8:30am time booked so that I could get coffee, etc, and be back to my house BEFORE 9:15 when the movers were scheduled to arrive. Couldn't even get coffee, had to RUSH back to the house to ensure I wasn't paying for x3 movers to sit there and wait for me. Nice guys @ the location but this whole rental was a complete chitshow! Worst Uhaul experience I've ever had (and I've rented likely 20 times).

Andrew W. 
Évaluation :
5

Great service and people

Robert G. 
Évaluation :
5

Excellent service. Friendly and accommodating. Online check-in made everything easy. Will absolutely use again and would recommend. Merci.

Rachel M. 
Évaluation :
4

It is a small facility's and I would have preferred a larger one - in case an issue came up. There were no issues however

Thomas H. 
Évaluation :
5

Great customer service from Jesse I've had to rent a truck twice in one week. Love to deal with customer oriented people and Jesse is definitely THAT!!!

toya C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M. 
Évaluation :
5

Great staff! Very friendly!

Steven S. 
Évaluation :
5

I apologize that I do not remember the gentleman's name that helped me but he did an amazing job! The pickup and dropoff were super easy and I am definitely not experienced with this equipment. I highly recommend both him and the location!

John M. 
Évaluation :
5

Couldn't have gone better

justin M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

thomas I. 
Évaluation :
5

The inside of the trailer was very dirty

dan J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elty F. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page