Évaluations des clients Maytag Laundromat

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Maytag Laundromat

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Michael M.
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Looked like a beverage had exploded in the cup holder. Still remnants of the spray on the windshield and down the sides of the center console.

flor D.
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The lady at this location was so friendly.

Sara M.
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Le client n'a pas laissé de commentaire.

Daniel G.
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Le client n'a pas laissé de commentaire.

Edward B.
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Friendly and helpful staff. Equipment was as described and available when promised.

FIRAS A.
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Le client n'a pas laissé de commentaire.

Magdalena K.
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Vehicle was not clean whatsoever. Coffee cup with rotten coffee, food bits left over, dirt in the back loading area, dust and hair inside. The WORST part was, there was dried mucus smeared across the steering wheel. Unacceptable and completely disgusting. Not to mention, there is a pandemic and its absolutely not sanitary.

Ahmet S.
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This location employee was so rude. She always talk me rude. She was never helpful. I never come one more time.

sara F.
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This location was very friendly, explained everything, easy pick up and return... no improvement needed!

Hazel T.
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Le client n'a pas laissé de commentaire.

Wendy S.
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Le client n'a pas laissé de commentaire.

Jacob B.
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I'm sure it wasn't the persons fault but it took a lot longer to return the vehicle then I would have liked

Abrar A.
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Le client n'a pas laissé de commentaire.

Denise M.
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I always return because of the great customer service experience and how clean their facility is. Highly recommend *****

Denise M.
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Outstanding customer service!! ***** 5 star location

PATRICIA N.
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It was great!

Gilbert B.
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Check engine light was on. I felt the engine problems caused me to burn extra gas.. Radio would switch on its own and dud nit work right.

Peter F.
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Le client n'a pas laissé de commentaire.

Michael C.
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Le client n'a pas laissé de commentaire.

Ruby R.
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The lady working on 10/31 was the most unprofessional, misinformed, rude employee I have ever had to deal with. Told me 3 times to return the truck at 9pm. I returned at 9:01 and she said the cut off time was 8pm and I should have been “smart enough” to read the sign. Mind you this is a laundromat and they have about 15 signs by the counter selling soda, detergent, etc.

John C.
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Le client n'a pas laissé de commentaire.

Karl R.
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Le client n'a pas laissé de commentaire.

Mitchell B.
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The trailer was canceled on me twice and there was no information on what size of ball to have. I'm lucky that I had someone who knew how to hook up a trailer because the person at the place was zero help. Literally the worst experience I've had at any rental place ever.

Jaskaran S.
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Le client n'a pas laissé de commentaire.

Colleen S.
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Le client n'a pas laissé de commentaire.

Edward B.
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the employee was very nice The cab had a smell of cigarettes and the storage area did too I reserved a 17ft truck - but when I arrived there was only a 15ft truck - so my loading time took longer in order to only make 1 trip

Joseph P.
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Invest in Facebook ads

MICHAEL VICTOR L.
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Le client n'a pas laissé de commentaire.

harry J.
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Le client n'a pas laissé de commentaire.

Danielle C.
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The sales lady tried to give vans that had indication on the dashboard. Once I told her I didn't won't the van and to sale me a van with no indication she said I should of bought insurance.

Murtaza M.
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Please make sure the van is clean and it shouldn't smell like a barn.

Bruce M.
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Le client n'a pas laissé de commentaire.

Ihsanullah K.
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Excellent

gus R.
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Le client n'a pas laissé de commentaire.

Peiman K.
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The owner was super nice and helpful.

Felix A.
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Le client n'a pas laissé de commentaire.

FABRICE F.
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That was my first time to rent at uhaul and really appreciate the service they are loyal so just keep on that way and never lied your customer about you service Thank you

Andrea R.
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I don't live in this area to recommend it to a friend. Also, I called u-haul with your 800 number and Francisco quoted me a higher rate of $449 and one day later spoke to Johan for the same exact time period and was quoted $389. I also questioned Johan if this quote was right since I was given the incorrect quote from the previous day for the same time period and truck size.

benedicto S.
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Person behind the counter is kind of mean. Don't know anything about rental procedures.

Mitzi P.
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Le client n'a pas laissé de commentaire.

Eric P.
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Despite doing online check-in, we still had to give our driver's license, give our phone numbers, and the pads we had ordered weren't in the cargo van. We had to go back in and ask for them. Perhaps most concerning, the low pressure light for the rear right tire came on right after we left. And because we were late getting away because of all of the time it took to check out, we weren't able to turn around. Finally, at least one of the employees, a man, did not wear a mask! Really made me wonder about the cleanliness of everything we touched.

carrie K.
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Great service

Sydney L.
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They were nice but made it very defficult to rent after I showed up. Had to google bunch of info on towing capability. The last time I rented they did this for Me and I was out in no time

KURT W.
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Le client n'a pas laissé de commentaire.

dustin G.
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Le client n'a pas laissé de commentaire.

Latasha H.
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The young lady @ this location was extremely professional and knowledgeable !!! It was a pleasure doing business inn the Glendale Heights laundromat location.

Nadir M.
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Le client n'a pas laissé de commentaire.

Mike B.
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I had to lift and hook up the trailer myself and then found the roller door was locked and she couldn't find a key. Minor. My big problem was with the location at West Armitage Court in Addison where I was supposed to pick this up. Got there and the location was closed. Called the number on the door and was told 'the reservation was moved but didn't know where to' and had no interest in figuring it out. I you have an agreement with this guy you should pull it. When I rent a trailer, I expect it to be there. Or if there are extenuating circumstances I expect some effort in fixing it. Admittedly, I lost it with this unhelpful jerk. But for him to say, 'yea we screwed this up and it's your problem' if profoundly rude. Dump the Armitage Court location!

Jaskaran S.
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Le client n'a pas laissé de commentaire.

Thomas M.
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Le client n'a pas laissé de commentaire.

Michael A.
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Le client n'a pas laissé de commentaire.

Benjamin W.
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Le client n'a pas laissé de commentaire.

Sourabh T.
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Not good: - the truck had issues with the gear shifting from 2 nd to third - the battery was old we had to turn the key for at-least 5 minutes to get it on Overall i have seen better vehicles but this really need service specially for battery and gear shift.

Laura G.
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The guy answered all my questions promptly and politely and made what can typically be the worst day ever (moving sucks) an easy and pleasant experience! Will be recommending this location for its cleanliness, service, and speed!

Kenneth C.
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24/7 mobile app didn't work, customer service for help with mobile app did not answer after 22 mins. So I canceled the order and rebooked to a location that was open til 7:00 pm

Sandeep P.
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Are the trailer wheels balanced and rotated? Someone needs to check that. We had great experience. This is second time I have rented the trailer. Like this location.

ALBERTO M.
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Le client n'a pas laissé de commentaire.

Elizabeth G.
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The truck had not been cleaned up (pile of trash in the back of the truck) and damages were not noted which took an extra 15 minutes to catalog all of them.

Danielle H.
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This has nothing to do with the location we used. We reserved a truck online at Location A. We got a call moments later switching us to Location B. Great customer service to make sure we had a truck. We attempted to check in online at 7am for our 7:30am reservation at Location B. It says wait until location is open at 6:30am..okay, weird but okay. Arrive at Location B for pick up and it was eerily quiet and sketchy. One truck was in the parking lots (ours) and no-one was there. Apparently they do not currently have Saturday hours. I sat on the phone waiting for customer service to figure out what is going on. Got a wonderful representative finally and she immediately sees that there the location did not stage our keys for pick up. She then efficiently gets the regional manager on the line, Amanda, and she assists us giving us a credit. We were able to find a truck close to our location but had to wait 30 minutes for them to open. While the people we interacted with were great, the whole experiencing was disappointing and took up time of others that were assisting us out of the kindness of their hearts.

Janice B.
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Le client n'a pas laissé de commentaire.

james S.
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The truck I had reserved was not available, no replacement was offered that met my needs, had to settle for a truck to small for my needs.

Juan M.
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Corina was very nice and great costumer service !!

Tameka H.
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Not to over charge people cards and then can't fix the problem and I have to wait on my money that I never authorize for them to take

LIJU J.
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I rented 20 foot truck. Back ramp was stucked , called office, staff said he can't do anything. I have to pay 200 ,$ extras for movers . When I returned truck I showed to them employees dis not listen. Called customer care they dong even answer phone . I tried to more than 6 times today to file a complaint. Overall service was very poor.

KANDYCE W.
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The clerk I interacted with during the rental of my transaction was poor customer service. JEFFREY WRAY Area Field Manager 856001 made up for the poor customer service experience by providing exceptional service!

Tim B.
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,I don't know anything you can do to improve.

Sandeep P.
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Le client n'a pas laissé de commentaire.

Khamis A.
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Get a different location

james H.
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Le client n'a pas laissé de commentaire.

denis G.
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Le client n'a pas laissé de commentaire.

mark F.
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My son was moving and he originally went to another location but was refused rental because his liscence was creased/ even though the bar code was fine and scanned into system. Then when I went with him to another location to get rental we spent 45 minutes-1 hour there to get rental because vendor had to keep re-ding contract..!!??

Thomas S.
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Le client n'a pas laissé de commentaire.

ANTHONY R.
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Made a reservation for 8:00 nobody showed up to location until 9:00. Costed me lost time and one of the guys helping me. Also online process not friendly or easy to use. Also get texts all day long from uhaul

Gary H.
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The lady at the counter was rude. No customer service at all. It took 50 minutes to get out of there..... Then she tells ud we close at 7 when the return time eas 7:30.... Which wad only 5 hrs to begin with not 6 . We returned the vehicle at 6:30 only to find them trying to leave. Terrible. To make matters worse...i am being over charged . it should be $151 and change yet my cc is hit eith over $234! I will have to contact them and likely put a. Stop pay with my cc. This wad just awful

Courtney G.
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Very poor service and they kept my $100 of my money because they say the gas wasn't replaced scam scam scam

Michael M.
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The U-Haul associate was very efficient and seemed very competent. Good job!

ZACHARY C.
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Le client n'a pas laissé de commentaire.

Geoffrey C.
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Le client n'a pas laissé de commentaire.

Brian S.
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I was very pleased all around from the customer service to the detailed explanations of the contract and fees. I will definitely be renting from this location again.

James L.
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Le client n'a pas laissé de commentaire.

Elyse H.
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Le client n'a pas laissé de commentaire.

Todor T.
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Le client n'a pas laissé de commentaire.

David N.
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Le client n'a pas laissé de commentaire.

yadira P.
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All great service and vehicle reasonable and easy access.

Michael A.
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Le client n'a pas laissé de commentaire.

bob G.
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Nice people.

Elizabeth E.
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Le client n'a pas laissé de commentaire.

HAMID S.
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Great service everything was good and great service thank you

Joseph C.
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Le client n'a pas laissé de commentaire.

frank D.
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Le client n'a pas laissé de commentaire.

Rahul G.
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These people have no idea what to do. Slow service. Desk lady was confused so she called her manager who was even more confused.

Marcin P.
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Le client n'a pas laissé de commentaire.

Barry J.
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Le client n'a pas laissé de commentaire.

TEDDY K.
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It took about 45 minutes to get me checked out. There was a problem registering my new 2020 Ram 1500. The agent was friendly and helpful, but it seemed to be a system problem. Even the supervisor she called was having a problem getting my truck to work with the computer system. It seemed that the dop-downs need to be updated to include my truck's specs

Neisy A.
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Le client n'a pas laissé de commentaire.

Jack R.
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Le client n'a pas laissé de commentaire.

Armando T.
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Le client n'a pas laissé de commentaire.

ZEBBRA J.
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Le client n'a pas laissé de commentaire.

Angel M.
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I had a reservation for 9am. I get there and my truck wasn't there even though I had reserved it 3 days prior. I didn't have the keys in my hand till 10:17. Highly disappointed.

Climenco A.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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