Very good customer service.micheal S.
Customer Reviews for Maytag Laundromat
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Glendale Heights, IL 60139
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 8h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing. The service was wonderingMarla B.
great location and customer service, I was pleased with the experience, thank you,Mark P.
When we rented the vehicle it was still daylight when it turned into evening we had cars flashing their lights at us because our driver side light headlight was not working and we actually got stopped by the policebrenda M.
Le client n'a pas laissé de commentaire.Roxane G.
The personnel was rude, established no rapport, didn't entertain questions or concerns, she had little to no patience. Her attitude was the same when we returned the vehicle. She was in a rush to get us out of there and maybe because she was tending to her laundry business at the same time.Jeryl D.
Le client n'a pas laissé de commentaire.Troy W.
Le client n'a pas laissé de commentaire.Tekesha R.
Le client n'a pas laissé de commentaire.Nelson B.
Le client n'a pas laissé de commentaire.Novin P.
Le client n'a pas laissé de commentaire.Edgar T.
everything went well as quoted. thanks!JAIME H.
Le client n'a pas laissé de commentaire.Dennis S.
This is the best place to go. The owner, Rich, is an extremely helpful person and would recommend him (this U-Haul location and the laundromat it is in) to everyone I know!!Fermin S.
Le client n'a pas laissé de commentaire.Lisa P.
Le client n'a pas laissé de commentaire.corey G.
Everything went smooth except the fuel issue. Upon pick up I was told to return the truck with the fuel gauge between 3/4 and full. I did exactly that but upon return a different person checking me out said I was 1/32 shy and changed me an additional $16. I thought this was a bit petty but was too tired to discuss it after moving all day. Other than that my experience was good.James B.
Hello, I arrived 1/2 hour in advance to my rental time since I was shopping in the area. However, I quickly found out there was no way to accept the rental at that time unless I wanted to take the trailer out an additional day. Therefore, it required me to sit around in a laundry mat for an half an hour due to the time I arrived. Naturally, I wouldn't have shown up earlier if I had known that in advance. ThanksFrank A.
Le client n'a pas laissé de commentaire.dominik W.
Le client n'a pas laissé de commentaire.Dennis S.
The truck had major issues that were not apparent when we picked it up and inspected it. The inspection looked good and everything checked out prior to driving away. But upon driving about half a mile, the check engine light came on. The truck also stalled while driving later (full details left in my drop off questionnaire). Irrelevant of that, the facility was good and easy to find and the woman working was very helpful. But the pickup location was changed from my original selection.Robyn P.
Le client n'a pas laissé de commentaire.Janice B.
Maybe having the clear "exceptions" list for the "insurance" right upfront would make it much more clear as to what you are paying for. The very clear and plain English list of exceptions was only made available after paying for the insurance coverage. The trailer wasn't swept clean by previous customer or pickup location so there was a little tension there with who's responsibility that was. I was worried I was going to be charged for cleaning fee as I only placed one item in the trailer. There was clearly damage on the outside of the trailer that to my knowledge was not documented.John J.
Nothing every thing was okeyJORGE R.
Le client n'a pas laissé de commentaire.Nastassia L.
Le client n'a pas laissé de commentaire.Michael C.
Employee who hooked up trailer was very nice and efficient at his job. Thank you for making the trailer rental an easy experience!Rachel H.
Personnel were competent and affable. The truck had 121k miles on it and was difficult to start. The engine ran fine, but transmission seemed to lack a gear. The overall experience was seamless. I would rent there again but ask for a newer vehicle next time.Albert B.
Keep good staff like you have the lady who helped me I forgot her name she service me before gave me beyond excellent service very nice and helpfulTimothy D.
Le client n'a pas laissé de commentaire.Francis L.
The truck had ice and snow all over it. It was not prepared to be rented. The truck started smoking after arriving to my destination. Smelled antifreeze while driving.JOHN C.
its uhaul. just be happy your reservations are availableTIMOTHY P.
This location could use some more training. Had an unfortunate experience renting a trailer from this location. Trailer wasn't secured to my truck properly and came off crashing into a building. Thankfully no one was hurt. Will not be returning to this location any time soon.ROBERT W.
Le client n'a pas laissé de commentaire.DENISE M.
Reduce your priceTOPE O.
Le client n'a pas laissé de commentaire.ELAINE O.
Le client n'a pas laissé de commentaire.MALLORY F.
Le client n'a pas laissé de commentaire.JUAN D.
Le client n'a pas laissé de commentaire.LIUMARIE C.
Le client n'a pas laissé de commentaire.ROBERT B.
Parking lot was covered with ice. Could not back up van enough to load dolly because of ice. Had to push dolly to van and fell. Posting lot should have been cleaned, very dangerous.ANGELA T.
Did not comply once I explained the fuel was low. Did not do anything to help me as wellRodney P.
Le client n'a pas laissé de commentaire.NORBERT N.
The process was seamless. The operator was efficient and pleasant. The van was in excellent condition.ALBERT B.
Le client n'a pas laissé de commentaire.PINNA L.
Because of $26. in gas and only used 12 miles in traveling mistake made in reading gas range by Uhaul and refuse to make corrections.Florence I.
Le client n'a pas laissé de commentaire.Florence I.
Excellent customer service.MIGUEL H.
Le client n'a pas laissé de commentaire.JATINKUMARUPESHK A.
Owner in Glendale Hts, IL was a great guy...ADAM S.
Le client n'a pas laissé de commentaire.SCOTT C.
Le client n'a pas laissé de commentaire.Jana H.
Le client n'a pas laissé de commentaire.CHAD M.
Le client n'a pas laissé de commentaire.TERAJAE A.
Le client n'a pas laissé de commentaire.YOGESH P.
Le client n'a pas laissé de commentaire.TIMOTHY W.
Outstanding Customer Service, This location is convenient and the staff is helpful and courteous. Would highly recommend this location to everyone, worry free honest and friendly.RICHARD K.
Perfect from A-Z Great location and serviceRICHARD K.
Le client n'a pas laissé de commentaire.Michael N.
In response to those who reviews on this board. I work at this facility, and we have an excellent customer service relationship with our customers. For all who come here know I explain the importance of doing the inspection that is sent to your phone before you leave the property. If there is a discrepancy with the gas,mileage or cleanliness of the vehicle it needs to be addressed,with photo before you leave property. ALSO ,I Highlight that they charge 5$ a gallon if you do not replace fuel with a minimum of 3 gallons . I have no way to falsify the app. If you request a vehicle for 6 hours and I always explain, if you need additional time then I can add at that point if it is available We ,including corporate, or an individual can also schedule a time right after you to book the truck ,with 100 % guaranteed truck rental. BUT ,you can not assume it is a 24 hour rental. So when you return after your allotted time, You are charged an additional day. After 8pm, night drops without self check in ,get 20$ charge added Please do not write false things about me when it is in the contract. I am not getting money ,or benefitting from placing these charges on your bill. I just do what I am taught ,and the app does it all. There was a review that is on this board, that is defamation of my character. I have never called any individual a name.,that discriminates against someone's race or ethnic background. IF I put a contract on hold its because I need to check with uhaul rental location that gave you a one way truck, only for damages ,to make sure they were on there before so you don't get charged for it. Never to just put chargDenise M.
Le client n'a pas laissé de commentaire.magaly M.
The associate was very very rude and disrespectful she lied and said I left the truck dirty which was untrue the condition I picked the truck up is how I returned it . She yelled and screamed and called me a nigga bitch . I will be reaching out to you Coroprate office Monday morning. She also tried to charge my credit card serval times when u Called The location she said I can do what I want bitch and hung up in my faceMONIQUE H.
Le client n'a pas laissé de commentaire.Alberto M.
Don't overcharge and falsify receipt information.Jose M.
Le client n'a pas laissé de commentaire.Dwayne D.
Great experience renting a truck from this location.Marie G.
Nothing to improve. They were greatStephen H.
When I was required to extend my a truck rental time there was no hesitation on there part., and they were vary caring of fulfilling my needs.James C.
I made a mistake selecting the wrong trailer due to website user experience design. Even though that happen the gentleman got me the right trailer making my 2800 mile trip far easier. Tires and trailer were in good condition and had no issues. 5*Marek C.
Le client n'a pas laissé de commentaire.DENIS P.
Le client n'a pas laissé de commentaire.Drew C.
If you change the location of pick-up, please don't charge for the extra miles.Neha K.
The attendant wasn't very friendly. It took quite a while to actually pick up the trailer. I had a reservation for 10am and I didn't get out of there till close to 11am.TAMMI M.
First rental at this location and Rick was super - thanksJOSEPH C.
Le client n'a pas laissé de commentaire.DOROTHY F.
Le client n'a pas laissé de commentaire.FRANCIS L.
Owners were friendly, courteous and straight to the point.Justin F.
Le client n'a pas laissé de commentaire.STEVEN A.
Le client n'a pas laissé de commentaire.robert B.
Le client n'a pas laissé de commentaire.JOHNCING T.
Le client n'a pas laissé de commentaire.Brian R.
Le client n'a pas laissé de commentaire.Wilson F.
Le client n'a pas laissé de commentaire.greg L.
Easiest truck rental experience I've had by farMichael S.
Le client n'a pas laissé de commentaire.Paul H.
Le client n'a pas laissé de commentaire.sheila D.
Le client n'a pas laissé de commentaire.ANDRES M.
Le client n'a pas laissé de commentaire.Guadalupe G.
U Haul has always been there help us move our homes. Cannot thank enough for the service and the availability of options. From our family to yours - Thank you!Ghouse K.
Le client n'a pas laissé de commentaire.Tyler B.
Didn't use equipment it wasn't attached properly then wasted time going to four other shops to get assistance and no one could figure it out. Then while I was talking to lady at check out I was asking her questions and she went ahead and pushed button on her phone to check me out and it declined. I was glad because I was asking questions because the card won't release funds till I approve it. She nice but that was wrong of her and I explained that to her don't try to be slick and run someone card I wasn't disputing the charges I was asking a question and she wasn't understanding and going to go ahead and push the button while I was asking her a question? That was wrong! Glad it declined because then I got her attention and she was ready to listen. However that was poor customer service. By her doing that!Linda M.
I was charged another day's fee for being 40mins late. I received a call from a staff member stating that another customer was coming to rent the Uhaul and if I didn't arrive in the next 10 minutes then I would be charged another day. Well at that time I was actually 3 minutes away putting gas in the Uhaul. I actually arrived back to the location before that 10 minutes mark and still was charged for an extra days service. Not only that, I parked my vehicle and waited for 30 minutes to an hour to see if someone else was coming to rent that Uhaul and no one arrived in that time frame. Definitely not happy with the service from this location.Deon R.
Le client n'a pas laissé de commentaire.Jack C.
Le client n'a pas laissé de commentaire.Baily W.
Nick was great to work with.Tim W.
Le client n'a pas laissé de commentaire.JORGE T.
Le client n'a pas laissé de commentaire.Andre C.
The self check out was pointless as I still had to go to the counter for the keysAlbert R.
Le client n'a pas laissé de commentaire.Delanie D.
we had no problems .everything went wellDario D.
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