The service on uhalvendors was great
Nicholas S
Customer Reviews for McAllen Nut & Bolt LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Everything turned out great. Very well satisfied.
jerald SUnsafe for after hours pick up, dark and many homeless. Truck didn't have the paid for blankets. Truck engine check light came on, then cruise control, ABS and antiskid all stopped working on day of turn in.
Mikel FAll good no comments
manuel gGot to the location got attended well.
Christian Gcame to the location a day early and its like they were waiting for me - check out was fast and friendly, was out the door in less then 5 minutes - thanks!
Maria LFast and friendly- wasn't the place I was assigned but was treated like they were waiting for me- in and out in 5 minutes
Ana OThey were not very friendly or eager to help In returning the truck..we suggested that the wind shield wipers needed to be replaced..they would make note of that
PATTY SExcellent treatment..
Efrain Gextremely helpful, was in and out in less then 10 minutes, truck was clean and ready to go
JAIME RNothing to improve. Great customer service.
BERNARDO AMuy bien todo
Adan Gawesome service - took care of me, was the closest place to drop off and took me in right away -
ray rgot my deposit back - no questions asked - helped me unload and was on my way - to the point
JOSE Mafter a long trip and wanting to go back to finish packing, we lost track of time and went to this location and we were out in 5 minutes - great and friendly service - thanks
Ammoy Mvery well taken cared of - would go back - nice staff - came and left in 10 minutes that was fast - its good because I walked in and only needed driver's license and credit card
BENEDICTO Ghad never been to this location and will highly recommend - was attentive - fast - simple - will come back for my next uhaul need
ANTONIO Rwe came in early from Colorado and just wanted to get back home to rest and the guy helped us immediately and we were gone in less than 5 minutes - thank you so much Cesar Aguirre - quick and fast
abel gFastest rent I've ever done quick and to the point made it so easy
rafael ccame outside to unload tow dolly and was out in 5 minutes - couldn't have been much easier and faster - very helpful
GERARDO Gwas nice and to the point read the mileage and completed the contract and was gone in 5 minutes - couldn't happen any smoother
Kelly MThe store is very good location
JAIME DThe trailer was dirty and had dirty oil caked into the grooves. The representative gave me $2 in quarters to go to a car wash to clean the trailer. Other than that it was excellent!
Sandra SN/a
Rowel Pwas helpful from the get go - took less than 5 minutes to complete the transaction - would highly recommend location
MIGUEL Gvery attentive was quick to help and read mileage and fuel amount-was in and out in 5 minutes, emailed my receipt no problem amount was what they said - thanks
Sergio Dwas in and out in 5 minutes, check the gas gauge and mileage - was to the point and friendly - will highly recommend
mark pExcellent service à la clientèle
Juan CReceived great customer service
Juan Cno problem leaving the truck behind - were very helpful and receptive
laurie sin and out in 10-15 minutes, taken to my truck and made sure everything was ok and good to go - thanks
susan cI was looking for the trailer and they had it and rented it our in less than 10 minutes - very nice and quick - would recommend
PATRICIA SCall the location drop off excellent customer service
jose gGreat communication, good service
IVAN Hwas in and out in 5 minutes - got my receipt through my e-mail - clean and easy to find - thanks
randy gwas quick and easy - would highly recommend - thanks
CESAR AHorrible service ! Besides not even knowing what they are doing
HECTOR OThe Left side signal light not working. But overall great!
LUIS GPerson was very friendly and quick- guided me through the process relatively easy and had me on my way in 10 minutes, no wait- would highly recommend
JOHNNY Pfast friendly in and out in 10 minutes no wait
DAVID RSlow!!
DUSTIN CAll good
JUAN Lin and out in 5 minutes - friendly, took care of our needs and service
jose vin and out in 5 minutes - did it all outside, they helped take the trailer off, did it all from his phone, couldn't ask for better service - thanks
Darren CThe location was in bit isolated area, with broken cars around. But easy location next to main street. They did not place dolly I had requested, so had to talk to customer service to cancel out; customer service lady was helpful. There was no onsite person to clarify that. The good thing was this location had the truck available, when it was not available in my nearby location. So that helped me get my job done. Customer service lady over phone was very professional and helpful on initial check in of truck. Overall an easy location.
Bibek BTires should be changed on the trailer all four have no tread on the middle of the tire
JOHN Rin and out in 10 minutes -
JOSE BExcellent service à la clientèle
roel rDropped off truck and was sent e-mail with receipt - very affordable and easy - people at location were friendly and willing to help with whatever questions and needs - highly recommend this location - thanks!
RODOLFO Hfast friendly - told me to gas the truck to what it was when I took and saved money by doing it myself - thanks guys!
Juan AFast and friendly- bilingual- in and out in 10 minutes
Olga GTruck had very low comprtionin in engine was bad something was wrong with that truck 2 time we almost hit something because breaks would not stop truck and our load was not that heavy I have experience drive a a38ft horse trailer with my 2021 f450 it worked better than uhaul very disappointing for that truck is not road worthy and should be pulled from fleet I was shocked that uhaul would allow this and would risk my safety in that manner you are welcome to call me if you have any questions at (734)7094519 it was not a pleasant experience unfortunate for a company of this magnitude
Juan BGreat customer service!
Jose LExcellent service. Nice, clean and friendly.
Crawford HVery pleasant employee
letticia jExcellent customer service!
PEDRO CGreat Customer Service
Fernando MHad after hours dropoff. Could not get the website to work properly. Took 3 phone calls and over an hour to drop trailer
Larry Eall fine
yvonne svery friendly, helpful, knew how much the cost was before I left hitched the trailer, made sure everything was clean and I was ok and knew when to return - would highly recommend this location - bilingual also
Casimiro AGreat service and super nice!
ARMANDO GI called to check on price and was given one then when there was given a total different price. Not right!
JESUS GWonderful personnel very friendly and helpful
Jaime H