Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
How someone treats you is what stands out , especially after giving them your money !!!!
Randi Holland
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Castleberry
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Ruffer
Évaluation :
5
The drop off was Outstanding !!! No need to say anything else. They were friendly, helpful, and got me out of there quickly. 5 stars !!!
Larry pitts
Évaluation :
4
Have not received my refund yet
Arthur Turner
Évaluation :
4
Le client n'a pas laissé de commentaire.
JERRY Bone
Évaluation :
4
Le client n'a pas laissé de commentaire.
JERRY Bone
Évaluation :
5
Easy in and out, will do again!
John Elliott
Évaluation :
5
Great storage units in 2 locations. Always clean and easily accessible. I would definitely use them again in the future.
Adrian Cargill
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christopher Gillette
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori Prier
Évaluation :
5
Walked in, checked vehicle and was out in 5 minutes.
Raul Sarasa
Évaluation :
5
Employees are a delight
Mike Harris
Évaluation :
5
Don’t know how it could have been better
Phillip Gipson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yolanda Hutchins
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Expérience générale
Évaluation :
5
Keep doing the same
Mike Harris
Évaluation :
1
They said they never received the truck back.
Yvonne Shaw
Évaluation :
5
Great location everyone is very nice.
James Coger
Évaluation :
5
Just keep doing what you always do for the customers. Fast and friendly service!
Michael Whetstone
Évaluation :
5
None at this time.
Marty Wilson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathy Stele
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thelma Ford
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Expérience générale
Évaluation :
5
Everything was very professional from scheduling to pickup and drop off was great!!!!
Joe Kelly
Évaluation :
5
McDaniels is a great storage facility. I think it rained eight inches in a small amount of time while I had storage and no leaks or issues. Staff is courteous, helpful and you can trust them. Will definitely use again.
Todd Horton
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Jacobs
Évaluation :
5
Le client n'a pas laissé de commentaire.
keyyonnah Farrow
Évaluation :
5
Le client n'a pas laissé de commentaire.
Courtnie Perry
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa Scott
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Rush
Évaluation :
5
McDaniel Storage was clean, well maintained and very secure. Excellent experience overall.
David Sharpton
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Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
LeMetrius Rowe
Évaluation :
4
Le client n'a pas laissé de commentaire.
John Stephenson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Josh Peters
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff Ogle
Évaluation :
5
Unbeknownst to me, this location was closed on Sunday which was my date to return. I dropped the truck off easily with no issues, the location is nice and convenient, but I received an email later that day saying that they had not received my equipment and I was being charged extra. I called and was on the phone for over an hour trying to get it resolved. Everyone I talked to at Uhaul was frustratingly unhelpful and I was on hold for 99 % of it. Turns out, the only issue was that the place was closed and my return had not been processed. The email was automated and I had to wait until the next day to find out if Uhaul was going to charge me extra. Very frustrating! Uhaul needs to fix this glitch in their after hours system so it doesn't happen to someone else.
Susan Worthington
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Barber
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debra Smith
Évaluation :
5
The staff at McDaniels were great and stayed a little over their closing time to assist me. The need for them to stay was because Uhaul changed my pick up location and failed to notify me. I arrived at the location that was in my original order and it was closed down! Fortunately someone from McDaniels called me that morning and I learned about the location change when I called her back. I had to drive to the next town (25 minutes I had not planned for) and inconvenienced their wonderful staff because Uhaul representatives failed to do their job. This is unacceptable!
Whitney Watson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane Harris
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marc MagnusSharpe
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marty Wilson
Évaluation :
5
Great service!!!
Scotty Sharpe
Évaluation :
5
Pick up location changed less than 24 hours prior to reservation. Showed up to Gun Depot & Pawn, who said order changed and that I needed to back track 5-10 miles to get the truck.
Stacy Dorsten
Évaluation :
5
great experience
friendly and courteous staff
very family atmosphere
Greg McKinney
Évaluation :
5
Quickest Uhaul Pickup I've ever had. great service.
Jonathan Sharpe
Évaluation :
5
Le client n'a pas laissé de commentaire.
Glenn Waters
Évaluation :
5
Friendly and helpful with decent prices.
denise theriot
Évaluation :
5
Wry friendly and helpful
David Seitz
Évaluation :
4
Le client n'a pas laissé de commentaire.
Terry Mizzell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry Stephens
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jim Griffin
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Hepburn
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Expérience générale
Évaluation :
5
Very clean and area around was well maintained. Friendly people that run it.
Bernie Macko
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Expérience générale
Évaluation :
5
Great folks
michael barnette
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy Corbin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy Corbin
Évaluation :
4
There were no blankets and hence the cost was meant to be removed. I was billed for 1 blanket / moving pad, however. Dropping off the trailer was very frustrating as the app would insist on taking a fresh photo, but none would upload. 30 minutes of trying ro use the app followed by 5 minutes on a call with an agent...
Chris Murray
Évaluation :
4
Thanks for providing me with your equipment!
veronica hunter
Évaluation :
5
S.O.
David Vinson
Évaluation :
5
I think the price was expensive
james rainwater
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ann Daffin
Évaluation :
5
Helpful staff
John Burdett
Évaluation :
1
I have rented many times from uhaul i am always offered insurance and decline. At tgis location i was not offered insurance and it was just added to my bill witgout my acceptance. I was tikd when i queatuoned tgis on my return rhat most people juat get it and she doesnt jave to ask.
Anthony Latino
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Barnette
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric Hanners
Évaluation :
5
Le client n'a pas laissé de commentaire.
GERALD HOGUE
Évaluation :
4
Le client n'a pas laissé de commentaire.
WILLIAM DRINKARD
Évaluation :
5
Le client n'a pas laissé de commentaire.
BONNIE DUNHAM
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Expérience générale
Évaluation :
5
Loading ramp not secured to truck when extending. Seems to be a short/steep ramp.
Charles Orr
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marty Wilson
Évaluation :
5
Owners/employees are very helpful and friendly. Excellent service à la clientèle.
Diana Taunton
Évaluation :
5
Just be y'alls self...you guys made it easy..
Ty Mc Daniel's storage in Alexander City, Ala
JOHN CLOWS
Évaluation :
5
Quick drop service and friendly help.
Kenneth Williams
Évaluation :
5
This is an excellent, friendly & helpful dealer.
Ken C Williams
Évaluation :
5
Service was great.
Dr. Melvin Ervin
Évaluation :
3
The day before we were to pick up the truck, we were informed there was no truck at the loction and that we would have to drive to another town to get the vehicle. Since we had already arranged for help this was not workable.Was told we could pick up truck one day early at no charge.When we turned truck in we were charged the extra day.
Robert White
Évaluation :
5
Great experiences every time I deal with McDaniel's Storage!!!!
Ricky Moore
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carolyn Lake
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES THOMPSON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Channell
Évaluation :
5
Le client n'a pas laissé de commentaire.
LARRY MYERS
Évaluation :
4
Le client n'a pas laissé de commentaire.
rachel Flournoy
Évaluation :
4
This location was fine, but the problem was with U-Haul! When we went to pick up unit after hours, we not able to go thru system to unlock box to get the keys because the system was down, which made come back a second time. It also took well over an hour to get some on the line and go thru the process to get the keys.This is a very poor way to operate.
Carl Gay
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mia Chandler
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brigid Costello
Évaluation :
5
The personnel at this location was very friendly. I will definitely return there for future business.
Jason Taunton
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Bullard
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ruth Nabors
Évaluation :
5
Le client n'a pas laissé de commentaire.
alan broom
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy Blankenship
Évaluation :
5
N.D.
Casey Lowe
Évaluation :
5
Great service. Met me outside and was an easy process.
Hagan McBride
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mequita Moon
Évaluation :
5
Rien
Michael Goggans
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Coger
Évaluation :
3
Le client n'a pas laissé de commentaire.
Terry Leonard
Évaluation :
5
Storage unit was spacious and clean. In a climate controlled unit. Easy to locate. Enough space to navigate with a 20' UHaul Truck. Able to return truck to main location less than 0,5 miles away.
Adrian Cargill
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Réservation
Évaluation :
5
Drop off location could not return my equipment the same day
Adrian Aviles
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Knight
Évaluation :
5
Le client n'a pas laissé de commentaire.
ronnie lyle
Évaluation :
5
Le client n'a pas laissé de commentaire.
NYOKA BERRY
Évaluation :
5
above and beyond on every scale.
Randy Keene
Évaluation :
4
Le client n'a pas laissé de commentaire.
Leslie Boyd
Évaluation :
1
There are two location for McDaniels Storage. The one I found was on 280 with a HUGE sign that read "McDaniel's Storage." However the actual U-Haul drop off place was down the road further with an sign that simply reads McDaniel's. I found this out weeks later after not finding anyone at the drop off location office even when it said they should be open. If you come from the North on 280 you can easily drop off at this wrong "McDaniel's Storage." I called Uhaul and they did not say anything about this problem either when I tried to drop the Van off.
Travis Milhan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shronika Burton
Évaluation :
5
easy to get in/easy to get out. friendly staff willing to help
ANGELA KENNENAR
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
willie knightjr
Évaluation :
1
Make sure you take pictures of your gas meter and mileage. They charged for gas when I have proof it was not what they said.
Michelle Burns
Évaluation :
5
Fast and simple. Storage was roomy enough and clean. I can access storage anytime I need.
Privacy Request
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Premières impressions
Évaluation :
5
Awesome CS Very friendly. I really appreciate how they went above and beyond to makr sure I had a unit available.
Privacy Request
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Premières impressions
Évaluation :
3
An older facility but clean and very reasonable rates.
Privacy Request
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Premières impressions
Évaluation :
3
Found the unit to be very clean and dry. However, would suggest installation of more exterior lighting.
Privacy Request
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Premières impressions
Évaluation :
5
Very clean and new facility, plenty of space. I will use again for sure.
REGINA SIMPSON
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Premières impressions
Évaluation :
5
The person that I spoke with was very nice and friendly. She was willing to provide all the help I needed.
Privacy Request
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Premières impressions
Évaluation :
5
Very nice and friendly owners, storage room was clean and secure.
Privacy Request
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Premières impressions
Non les évaluations ont été soumises pour cet établissement.