Customer Reviews for Mcbrides Auto Performance&Tire
(Concessionnaire U-Haul dans le voisinage)

328 évaluations

1074 Hwy 98 E   McComb, MS 39648
(Next to Pepsi Plant)

(601) 684-8434

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(601) 684-8434

1074 Hwy 98 E
McComb, MS 39648
(Next to Pepsi Plant)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Check the tires. There was one that only had 20lbs of air and it was suppose to have 65. Also, when I called them and told them it need air they said to bring it in and they would change it. I think I would have been better to have them come and change it at my location. What if it was totally flat? They said to get some air in it...that is dumb... what if I couldn't get air??

Candy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charletti R. 
Évaluation :
5

The only problem I have with this location is that it's far too much to ask the customer to do the hookup. Then expect us to send pictures to make sure it's right. There are women and older people that might not be able to lift a trailer to connect it.

KENDALL A. 
Évaluation :
4

Have more people like Mr. T. Douglas. He WENT the extra extra mile to help me.. Thank you Mr. T. Douglas... and thank you Uhaul. company.

SHARON R. 
Évaluation :
3

The young man that assisted us appeared to be working alone. He worked hard to keep things orderly, despite his work conditions

Cheria L. 
Évaluation :
5

the truck worked just as we wanted.

Charles T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dora Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bertha C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marcus G. 
Évaluation :
5

I keep getting lost, she Keep giving directions and never once did we feel we were doom. Thank you so much. For your kindness, and patience. Florence. See you next time.

florence F. 
Évaluation :
2

Clean the tucks

Rebecca G. 
Évaluation :
5

Just continue providing excellent service and such well maintained equipment. Our truck never gave us even a hint of a problem. It drove and handled extremely well and the gas mileage for a 26' vehicle with a three bedroom load was much better than we anticipated. Thanks to U-Haul and both agents for such a pleasant experience.

gregg H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Raymond R. 
Évaluation :
5

The phone app was horrible when trying to return the truck.

Melissa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dilly R. 
Évaluation :
5

Everything was excellent

takesha I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Barry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

denise B. 
Évaluation :
3

I was shocked that a 19,95 $ truck rental that I used for 12 miles had a final cost of approximately 50 $. The advertised price is very misleading. The 50 $did not include the 10 $in gas. So what I thought would be a total cost of about 30 $including gas, was twice the amount. BTY, there were charges on the final bill that I was not informed about up front.

patrica F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

keith C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD W. 
Évaluation :
4

I dropped off on Saturday when they were closed, but the drop off was easy.

DWIGHT A. 
Évaluation :
5

My complaint is not with the location but UHual in general. This is not where I reserved to pick up my truck. The customer service rep in the central location was rude. Ended up having to go 30 miles further each way , so an additional 120 mile charge plus gas and had to pay for an extra day so I would be sure I had the truck or I was going to lose my moving crew I hired. Ended up costing more than double what I thought I was going to pay. Very upset about the entire ordeal.

Katie Y. 
Évaluation :
1

This location was rude, wouldn't recommend this place to anyone

stevie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES A. 
Évaluation :
5

Great job. They were prompt and attentive to my rental. I was in and out in 20 minutes. Clerk also checked the machine worthiness for good tires noting the distance I was pulling it. I appreciated that!!! Merci

Detlef B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AURELIA M. 
Évaluation :
4

The location was convenient.

eddie M. 
Évaluation :
3

I asked to drop the trailer off in Liberty, MS. That was fine until I went to pick it up. I was told I'd have to return it to McComb, MS, some 30 miles away. I visited 3 U-Haul return places before I could get someone to take the return.

Kerry R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Deondra C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

deangelo H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SYLVIA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robbie M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandi H. 
Évaluation :
5

No Worries at the Location ~ ALL GOOD!

SAMUEL B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

curtis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john B. 
Évaluation :
1

Arrive at 8am I said good morning the store manager said I'll be with you. 2 customers came in behind me 5 minutes later and she assisted the 1st, I explained to her that I was next in line and the customers behind me said his next, she still didn't acknowledge that. Poor service

Eric C. 
Évaluation :
5

The utilization of the U-Haul mobile app and pickup process was a NIGHTMARE ~ Absolutely RIDICULOUS ~ Overly BURDENSOME ~ The process is poorly designed and ill-suited for anyone attempting to utilize this method while standing in parking lot on a cell phone, taking photographs and attempting to navigate the multiple required tasks ~ Due to these issues, we will NOT be utilizing this service in the future and will consider Ryder when we need to rent a truck or trailer from a facility that may not be open with an employee on duty. This is NOT the fault of McBride's Auto, but clearly a problem with U-Haul.

Sam B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DANNY A. 
Évaluation :
3

Oil light was on through out trip

joda H. 
Évaluation :
5

All Good / McBride's offers outstanding, polite. professional service ~

Sam B. 
Évaluation :
5

The services provided were absolutely satisfying...thank you so much

abbie Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alfred S. 
Évaluation :
5

Very helpful and pleasant.

Ronald T. 
Évaluation :
5

The lady name was so good and very helpful , also she is kind and very good with customer I did like her as a good employee, really good investment for beautiful asset.

Ashok P. 
Évaluation :
2

Poor customer service Not very friendly

legacy globel K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSANNE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn F. 
Évaluation :
5

Very nice people and very helpful. Will only rent Uhauls from them locally in the future.

Natalie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oshea C. 
Évaluation :
4

The front cab was clean but cargo area not cleaned .

Al Z. 
Évaluation :
5

Great service, saved us a lot of time and our movers some backbreaking work. Well worth the cost for an in town move. Thanks,

benniea F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ShaRonda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tracy K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ruth P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas V. 
Évaluation :
2

Never met anyone

CHARLES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG H. 
Évaluation :
1

Only drove truck approximately 50 miles and was charged for 85 miles.

kimbley D. 
Évaluation :
5

McBride's was GREAT. Nice, clean equipment, fast service and no unpleasant surprises.

John R. 
Évaluation :
5

Great experience no complaints

christena W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond G. 
Évaluation :
5

There are several dealers in this area. These people close up early, leaving McBride's the only dealer open, even though they have excess equipment to rent. This puts all the strain on McBrides. There should be something that could be done to improve this situation.

Edward R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry L. 
Évaluation :
3

When a customer return the U-Haul expectations of the vehicle should be clean, so when the customer goes to rent a U-Haul it should be clean! The U-Haul I rented was not clean and had roaches, and do not have roache, so therefore it's possible I can have them in my furniture now. Not good at all!

tamara C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

denis T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

windy T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ida S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debra D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deirdre C. 
Évaluation :
4

They are always very nice

Billie N. 
Évaluation :
2

Make sure not to charge excess holding fees when it's not the customers fault that the facility is not open on the next business day after rental. Could have resulted in the customer having several over draft fees.

Deirdre C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

penny W. 
Évaluation :
5

Check the oil in the trailer

theresa C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

All good

Bruce B. 
Évaluation :
5

I drop it off at night when the store was closed

JOHN H. 
Évaluation :
2

I was ready to slam U-Haul on social media and never use you again. But the young man (Brandon) who handled our return of the trailer at the Woodstock, GA, location convinced me to try reporting the issues to you first. He said U-Haul really does care and wants to know about bad experiences. First, your call center associate when I called to reserve a trailer (Reservation # Number:86607888) did not listen. I specifically told him that we were in a section of rural Mississippi and I wanted a U-Haul location that could provide all our needs â€" even if it meant driving up to an hour. Thought we were set until arriving the next morning to find an elderly woman at a storage location who informed us we would need to lift the trailer on to our own vehicle and no, she had no equipment/jack or people to help, and no, she had no pads nor any of the other supplies we ordered. She said “our business is storage. U-haul is a side business for us and we wouldn't have that trailer at all if someone had not left it outside our gate one night.” I called U-Haul back and they were able to re-route me to McBride's that had a trailer, help to hook it up and pads, but none of the other supplies. Lowe's wound up getting our packaging supply business. Bottom line: We spent an extra 2 hours driving around to finally get what we were promised over the phone. We lost 2 hours of helpers who could not stay longer to help. U-Haul's failure to deliver on what was promised added to the stress of a newborn and a funeral (the trailer was to move items from the deceased's house). Do you care?

debra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derandel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deirdre C. 
Évaluation :
5

Nothing everything was good and thanks your

juanita J. 
Évaluation :
2

I had to go buy a taillight kit because light was out. Also, I asked Uhaul to waive fee for extra uhaul I had to add to truck since I was assured repeatedly my things would fit in a 20ft truck. I requested a 26 ft and was called a couple of days before and told one was not available in my town, but the 20 ft would be more than adequate. I explained I had a lot of boxes, big furniture, etc. and was told oh definitely you will have plenty of room. I did not have enough room and had to rent another uhaul to pull behind truck, plus stop and go get it, etc. i recommended to the 2 uhaul reps who told me this that they not give out information inadvertently. I was told Uhaul could not waive fee for extra uhaul. THEN, I had to get someone to go buy a tail light and install so I would not get ticketed. Not a good experience at all. Then when I called the Uhaul number to see if I could be reimbursed for what I bought for Uhaul, I was told to tell the place I return truck, which happens to be closed on weekend.

ANGLIA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Floyd J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry L. 
Non les évaluations ont été soumises pour cet établissement.

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