Le client n'a pas laissé de commentaire.William H.
Customer Reviews for McBrides Automotive & Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Madison, NC 27025
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 6/14/2021 - 6/18/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Barry does a great job whether it's working on your vehicles or renting you U-Haul equipment. He was especially careful this time because it was my first experience with Moble Check-In and Pickup. He sent me links to videos which explained and showed me how the process works.Robert R.
Mr. McBride was extremely helpful and cordial. He explained everything in just a few minutes. He got me on the reserve status in no time. I even needed to extend my rental by one day and he made that happen with no hassle what so ever! He got me hooked up and in hooked me when I returned the trailer. I could not ask for better service nor a better experience anywhere. I will be back again if I need another trailer or truck to rent. I would recommend this U-Haul location and especially Mr. McBride the manager/owner to everyone!!clay C.
Le client n'a pas laissé de commentaire.Benny R.
Le client n'a pas laissé de commentaire.VAN H.
Le client n'a pas laissé de commentaire.Tyler G.
Repair truck or junk it before someone get seriously injured or killed!!!WILBERT T.
Why was I changed a cleaning fee. I personally swept out the inside of the trailer and used my leaf blower and it was also blown out inside..surely your not changing me for the rain outside of the day of rental..I can not help that mother nature had rain in the forecast. I am not very pleased by the additional 16,00 $ change on my bill.Allen M.
Le client n'a pas laissé de commentaire.Steven M.
I wouldn't change anythingMichael D.
Le client n'a pas laissé de commentaire.Dana N.
self-checkin process was complicated and took way longer than I expected. customer doing the pickup should get a price break for doing the work of agent, but nice feature to be able to pickup if location does not have business hours on pickup dateAnthony M.
Le client n'a pas laissé de commentaire.WADE D.
Simply the best!Timothy N.
Le client n'a pas laissé de commentaire.tony R.
My husband went to pick up the truck and first, the website wouldn't work. There was no option to "pickup truck". He sat there for 30 minutes trying to get it to work. He finally had to call Uhaul. The place we rented the truck from had the truck blocked in and the business was closed. Uhaul had to give him access to the only truck he could get to. Somehow renting the truck 29,95 $ and driving 38 miles once back and forth to the dump, ended up costing 129 $. This was a waste of money and a very frustrating experience. I do not believe we will be renting again. I never write bad reviews so the fact that I am taking the time to write this, speaks volumes.Brooks B.
Le client n'a pas laissé de commentaire.Amber B.
Your off hours process needs some work. You should tell the customer it can take a couple of hours to complete the process or allow most of the steps to be done ahead of time. I had a crew of people at the house and they were waiting for two hours before I arrived with a truck.Andrew H.
All is good. No issuesTIMOTHY N.
Very professional and efficientVencint J.
Great location for U-Haul rentals. Barry is a great guy to work with and he'll help you anyway he can.Robert R.
This is the best place to get a rental!Todd D.
Great service.JULIA T.
Nothing, everything was goodTimothy R.
Le client n'a pas laissé de commentaire.Steven G.
Le client n'a pas laissé de commentaire.JOSEPH L.
Le client n'a pas laissé de commentaire.duane R.
Le client n'a pas laissé de commentaire.Matthew A.
Le client n'a pas laissé de commentaire.Morgan B.
Le client n'a pas laissé de commentaire.Robert I.
Le client n'a pas laissé de commentaire.Natalie M.
Le client n'a pas laissé de commentaire.Venkat Kumar S.
Barry McBride was awesome to work with us! Will highly recommend this location to family and friends. McBride's was very accommodating.wayne W.
The rental went well. I picked the equipment up after hours which went well. The truck smelled like cigarette smoke, I would have left a comment during the checkout process but there wasn't any option to leave a comment during checkout. I think this is a very important option which should be added to communicate additional information.Dustan M.
Le client n'a pas laissé de commentaire.Robin H.
Le client n'a pas laissé de commentaire.james F.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Charles G.
I will not recommend uhaul to anyone again. The self check in you implemented is not custom friendly. Just another way for you to increase revenue and decrease the need for employees. Shouldnt a custom get 20 $off the rental fee if the customer has to check the rental back in???Jeffrey H.
Barry, the owner was very pleasant and helpful. Eager to help and professional.BUTCH K.
The person at this site is cold and unfamiliar with good customer service . He was by accommodating and I will never rent from this cote againPEARL J.
Le client n'a pas laissé de commentaire.Mike S.
Le client n'a pas laissé de commentaire.Cathy S.
Le client n'a pas laissé de commentaire.Kyle C.
My experience was great.Phili D.
Stop this uploading of photos of driver's license and truck return. Some of us have phones that do not have wireless service or phones that just don't work for photos.Tommy B.
Le client n'a pas laissé de commentaire.Barry W.
Le client n'a pas laissé de commentaire.Greg C.
Le client n'a pas laissé de commentaire.April K.
I did not receive the equipment I requested but I am still being charged for that equipment - an appliance dolly. Because I did not get the equipment I requested I was unable to complete the job I had to do. The truck was fine, the after hours pick-up process seemed to work OK with the exception of not getting the appliance dolly I had also asked for.Dustan M.
a lot! would never use this company again. I don't usually review but this was bad! bad company, not worth it, never againImran A.
Le client n'a pas laissé de commentaire.Susan H.
Le client n'a pas laissé de commentaire.Dakota T.
Used 24/7, so I didn't have any personal interaction, but the location was easy to find.Vernon B.
The representative at this location was very thorough and personable, making the rental transaction a very pleasurable experience. I would highly recommend this location for anyone's rental needs. 5 Star.RICHARD M.
All good manZach W.
Le client n'a pas laissé de commentaire.Stewart R.
Great location easy access an great personal.chriss P.
Le client n'a pas laissé de commentaire.Steve Y.
Le client n'a pas laissé de commentaire.VIRGINA B.
Le client n'a pas laissé de commentaire.SUSANNE S.
Le client n'a pas laissé de commentaire.Dale T.
EVERYTHING WAS PERFECT, AND EXACTLY AS PROMISED....RANDY C.
Le client n'a pas laissé de commentaire.JAMES W.
Barry McBride was very professional & helpful in that he made sure we had the right size truck as well as accessories I probably would have forgotten under the stress of moving.check in & out process was quick & easy.ANDY F.
Le client n'a pas laissé de commentaire.DAWN T.
Le client n'a pas laissé de commentaire.CLARENCE G.
Extremely rude owner. I will never do business of any sort with this guy. He is extremely lucky he made the correct decision to refund me the money he owed me. I have never dealt with such an arrogant individual who does not have the common sense to not tell a 20 year combat vet Marine to be a man.JARMAN T.
Le client n'a pas laissé de commentaire.Heather H.
Le client n'a pas laissé de commentaire.Harry B.
Excellent service à la clientèleWilson S.
Le client n'a pas laissé de commentaire.Dan N.
All was great I don't think you have to change a thing. Would surely rent here again.MARK G.
I was over charged for a thousand miles, which he apologized for. The issue I have is no one contacted me about the mistake. I got the truck Wednesday evening, and brought the truck back (early) Thursday evening. I was charged for an extra day even though the key was in the drop box and the truck was parked in the front of their building. They did not check the box the next day and charged me for an extra day. I forgave them for the mileage overcharge, but they refused to reimburse me the extra day overcharge, and insurance, with the key in the drop box and truck in front. Unless it is an emergency I will not use them again.PATRICK R.
Le client n'a pas laissé de commentaire.David R.
Lights did not work on the trailer. Turn signals and brake lights worked but no running/parking or marker lights worked on the trailer. Had to use it unsafely without lights at nightJOSH D.
Everything was great!!!!LEIGHSHAE M.
Le client n'a pas laissé de commentaire.dustin B.
More of the smaller trailers only had one 5x8 and the rest was 6x12, but other than that great place to rent from I was in and out in No timeCharles W.
This was a third location .fell to get uhaul at first two location due to error at first location.lost three hours in run around.but the third location was find. Felt as little frustrated.James M.
Barry was very courteous & professional.it was a pretty streamlined experience.ANDY F.
Le client n'a pas laissé de commentaire.JOEY H.
I returned the UHaul to a wide open clean parking lot, locked the doors and placed the keys in the drop box. So easy, but the best part U-Haul was honorable.. Thank Youcheryl M.
Rude beyond belief! I will never trade with McBride Automotive's U-Haul Service after my experience with their discourteous manager.susan S.
Le client n'a pas laissé de commentaire.MAUREEN B.
Le client n'a pas laissé de commentaire.barabara A.
Great customer service the managers was awesome...ketphawane D.
Location is very short-staffed; appears to have only one employee, who is not always available for long periods of time; sometime days.MARY M.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.carolyn W.
Just repair the leaks in the truck.Clara S.
Within 30 minutes after picking up the truck, I got a call and had to go out of town for a family emergency. The truck was returned by 11:40 that same morning with 19 miles on it. I was charged 43 $to drive the Uhaul 9 miles and back to the office.Kristie T.
Le client n'a pas laissé de commentaire.Tommy B.
I had a great experience, shop owner was very friendly and helpful. I will be renting again soonJoseph H.
The truck was 15' fairly new ran greatjohn B.
A more complete description of the turn in process, prominently posted, would be appreciated.Hugh I.
Guy in the office was a jerk and asked too many personal questionsChera L.
Excellent customer service great equipmentStephen G.
Le client n'a pas laissé de commentaire.Christopher B.