Évaluations des clients McCanns Service Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de McCanns Service Inc

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Angela T. le

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Le client n'a pas laissé de commentaire.

Ry R. le

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The gentleman working there was extremely friendly and courteous and apologetic for my experience at the pick up location despite it being entirely out of his control. He was prompt and made the drop off experience a breeze.

Bruce S. le

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Don't call people the day before and tell them the truck is ready. IT WASN'T! Had to wait 2 hrs and I still didn't get the truck I was supposed to get. They gave me a larger one which cost me more in gas.

Frank E. le

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Le client n'a pas laissé de commentaire.

Benjamin M. le

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The location was fine but checking out on the app was a NIGHTMARE. It kept crashing while I was taking pictures and not loading the next page.

Justin J. le

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Le client n'a pas laissé de commentaire.

Monica R. le

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This location was the worst experience ever and we’ll never go back or recommend. I arrived to find keys left for a van not the truck I rented. It took me 3 hours from 9pm-midnight with customer service on holds, transfers etc to be told I needed to drove 45 min away the next morning bc the manager of this location was not responding. When he was finally reached the next morning and I was contacted we went to get the keys to which he was a complete ass and kept telling me “it’s not my fault” “ this wasn’t our fault” :-/ I’m baffled how they can leave me screwed without keys and take no accountability and apologize

PAUL P. le

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Le client n'a pas laissé de commentaire.

Janet D. le

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Le client n'a pas laissé de commentaire.

Jill C. le

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Rep was great! Kind and thorough. Very pleasant and easy to work with.

Sean O. le

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Be aware of location. I reserved a pick up location and it was switched to one 25 miles further away. Not the locations fault, but, uhaul scheduling. They sucked. Would not discount for additional travel to pick up trailer. Dealing with uhaul sucked. Dealing with pickup location was no problem.

taylor R. le

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Vehicle needed windshield wipers. One was torn , neither cleaned the windshield very well.

Jennifer K. le

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I requested a small size trailer. Was booked for one but was given the largest sized trailer. It’s too large for my small suv to comfortable pull. Had to return it. Was never told my request would not be met. Was not told the size was going to be larger. Very little communication during the entire process.

Jason B. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

john R. le

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Le client n'a pas laissé de commentaire.

Cynthia G. le

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The gentleman that works there was cranky on the.phone when I asked him if there was someone there to help us load the car on the dollie he said no ..watch the video on u tube. But when we showed up he did help us through it. My truck had empty Mcdonald cups in it behind the seat. And I had to put 100 dollars in gas as soon as I left the.lot. having to drive 70 mile just to pick up trucks was inconvenience especially when I placed a order to pick up 21 days earlier form my hometown. Lost time paid extra money on gas. Had to reschedule movers help at last minute because 1 truck was not available. Put us behind on our arrival in new state.. don't promise trucks to people if they are not available. You should have people who work for uhaul in their locations who bring truck to rentals spots for customers so they do not have to drive to go get them. Moving is alot and having to drive that far to get a truck was not cool. Not every household has man to drive. It was just me and my daughter and she was not thrilled about driving that monster 26. If it would have been I town I would have only had to get a ride there to pick up. Just not real happy about my latest experience. Also the trucks smells from cigarette smoke. Gross

carolyn J. le

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My whole rental experience was a disaster. It started two days before I was to pick up truck and I was told there is no truck available. For the next two days it was one thing after another. I spent several hours trying to resolve issue after issue. Using the app to pickup/ drop off a truck does NOT work like uhaul says it will. Every time I called customer service for help I was on hold 15-20 minutes only for that person to transfer me to someone else and another 15-20 minute wait. Then that person couldn't help and had nothing resolved. Finally went to a uhaul for help and the field manager there was at a loss too. Somehow, my reservation had it that my rental was for January 1, 1753!!!! I could go on and on with things that occurred over the 3 days but I don't want to waste more of my time. I can't believe that uhaul, as a company, is run this way.

Michael E. le

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When a 26 ft. truck is promised, and being told you can only have a 10ft. truck when you show up is horrible. It takes twice the trips and twice the mileage. And I didn’t get reimbursed for the mileage. I started trying to rent a truck in one town. Four days before the move, I was told they would not have the truck. U-haul said my truck would be in another town 30 miles away. Two days before the move, u-haul called and said there would not be a truck there. So they told me to go to another town ,in the next state 45 miles away, and that I would get a. 26ft. truck for $19.95 a day. When I got there I was told that there was only a ten foot truck, take it or leave it. I really needed to move, so I took it. I ran out of time and I will have to rent another truck to finish moving. U-haul won’t reimburse me the mileage for having to drive further to get and return a truck. They don’t reimburse for all the extra miles because of having a smaller truck. I felt like I was scammed. It was an expensive lesson. Buyer beware!

ELAINE B. le

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Better directions to the pick up point.

PHYLLIS S. le

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Easy transaction! Clyde was a great help!

David S. le

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Le client n'a pas laissé de commentaire.

kerry R. le

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Le client n'a pas laissé de commentaire.

Kevin F. le

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Le client n'a pas laissé de commentaire.

Juliann H. le

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Le client n'a pas laissé de commentaire.

Daniel K. le

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Le client n'a pas laissé de commentaire.

Steven P. le

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The location was a bit hard to find because the business that Uhaul partners with has two locations in town. Maybe being a bit more specific with the location pick up location in the initial email might help.

scott C. le

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Difficult to find even for GPS. Not well designated by signage other than the few vehicles parked in front.

Juanita B. le

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Charged for dolly that was not provided numerous hidden fees. Cleaning fee ? Requested local provider had to go 40 min from home to pick up so additional mileage fees. Pad rental ?

Mike S. le

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Le client n'a pas laissé de commentaire.