Le client n'a pas laissé de commentaire.
ABBI P
Customer Reviews for McCleery Safe Storage 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Pickup location was well kept and the person in charge was very nice and easy to work with. Uhaul reservations and scheduling are very poor. When I booked I picked a drop off close to my destination. Uhaul offered me a significant discount if I dropped off at their preferred location, which I accepted. I was also called a couple of days prior to pickup to change that location to one that had the trailer I wanted. When I picked up the whole system was messed up and my discount was lost...the second time this has happened in the last 16 months while renting a Uhaul trailer. I had to call a regional manager and ask them to apply a refund to cover the promised discount. This needs to be fixed!!! The regional manager was amazing and super nice...the pickup location was super nice and totally apologetic for the continued errors.
Trent HNo personnel on site.
RYAN RNo personnel on site.
RYAN RIt just a building in a corn field closed before 5pm, not useful or helpful.
JAMES AThe location was not open on a Saturday at 2:00.
Erik MGentleman who checked me in was very friendly and helpful in the process.
Hobson FYoung man how helped me at the drop off was phenomenal!
Jason Git was Sunday, not a working day.
Evgeny KKeep up the great work.
FRANK KExcellent customer service!
April MHave live people answer the phones!
Doug MAgent was friendly and very helpful!
jon wYou changed my truck to the same location I was moving to which added more gas to pay for as I was moving from new Athens Illinois to Lebanon Illinois.I was not happy about that.I put 20 in gas in and then got charged more.
Lora EExtremely nice guy that helped us check trailer back in.
Cindy QNo one was there even though the hours stated they were open. Had to figure out the online check in process on the fly.
Michael NDropping off the Uhaul was very easy. The man working there was helpful. However, we had a terrible experience with Uhaul as a company and would not recommend Uhaul brand overall.
Claudia CMike was fantastic. He made the process easy and convenient!!
Robert GNo one was there to receive drop off. Problem with taking pictures on app.
christopher GNothing! Outstanding customer service!
DAVID MThe pick up location was good. And the employees there were good. They were very friendly. I have no complaints about the pick up location.
Christopher CRepresentative was friendly and very helpful
Gehrig kExtremely helpful
Michael HEasy to work with. Close and convenient Great communication from Uhaul
Robert CEasy. Quick.Friendly.
craig cI was a late picking up truck and he called to make sure I was coming and knew where location to pick up was. He was very friendly and helpful with any questions or problems I had. Will definitely use this location anytime I need uhaul service.
Sheri KMr Mcleery went above and assisted us with ensuring our car was loaded properly on the car dolly. We really appreciated his attention and going the extra mile! Thanks Mike and Kathy
Mike MCheck in and out was quick. Everything explained well. Great experience overall.
Corey DNice company representative but not knowledgeable enough. It took probably 30-45 minutes to do the computer work so that I could get going. I already had given all my information on the phone.
Kay SService was second to none!
Roy S