Customer Reviews for Mccorkle Motors
(Concessionnaire U-Haul dans le voisinage)

382 évaluations

316 W 9th St   Mc Cook, NE 69001
(Across the Street from Taco Johns On the West side of the Street)

(308) 345-4090

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(308) 345-4090

316 W 9th St
Mc Cook, NE 69001
(Across the Street from Taco Johns On the West side of the Street)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Stan C. 
Évaluation :
5

When I stopped to check on the rental a couple of days before the move, there was no record of my reservation at the local pick-up location. Apparently, the truck I reserved was in Imperial, NE and not McCook where I had requested to pick it up. The local representative, Terry McCorkle, was exceptionally helpful and made sure I had a truck available the day of our move. We were on a very tight timeline since family had flown in to help with getting my mother moved out of state. If I had not decided to stop by two days before the move, I'm not sure if my truck would have been available.

Cynthia F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jim S. 
Évaluation :
5

Checked it in outside normal business hours. Again, process not user friendly at all!

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry C. 
Évaluation :
3

The truck and storage area stunk of cigarettes. Nothing was said to mitigate or clean the truck. I would have canceled the rental if there had been another option. In the future I will go to a different location to get a truck.

Tara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R. 
Évaluation :
5

Fast and easy pickup and drop off

Jennifer W. 
Évaluation :
3

I picked up the Uhaul and the whole area where you store stuff was covered in dirt. The ramp was caked thick with dirt and gravel. Everything else was fine. When I dropped off the Uhaul at the drop off location, I was asked if there was anything wrong with the truck. I told them about the dirt everywhere, and that it was picked up that way. I just moved and didn't have any cleaning supplies, and it was also not my mess (and all of my things got covered in dirt), but I was still charged a cleaning fee. Good experience otherwise, but this was frustrating.

Taylor M. 
Évaluation :
3

Nothing Great service Roger made things go well

Ruth H. 
Évaluation :
3

Had a lot of trash in the truck

Ruth H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brad H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
5

I cannot say enough great things about this wonderful place. Roger was the absolute Best. He worked so hard for us to help us. I know Jesus was smiling down upon him for he was not only doing his job but more important he was doing the work of the Lord, what a great and caring man. Thank you so very very much

Roger B. 
Évaluation :
5

Great job easyand fast!

Manuel F. 
Évaluation :
3

First, I reserved a trailer at least 3 months in advance and I had to drive 1,5 hours from Wray, CO to McCook, NE to pick it up. I didn't realize this until a few weeks out. I understand but it seems as though there should be some compensation for the inconvenience of adding approximately 3 hours to my move from CO to NV. I was sent down to a different location to p/I the trailer on my own and couldn't budge it as a Veteran with 100 % disability but was able to call the guy to come help and it was still difficult for the two of us. Then the lights didn't work so it had to be switched to another one. Another gentleman came and handled the switch worth ease but I didn't realize it but the lights still didn't work for my trip. The trailer was hooked to my year old 2020 Jeep Gladiator. Very frustrating to say the least. I even called after they told me I'd have to go McCook because I was in Denver the day before and asked about a trailer in Denver or between Denver and Wray. Zero. This issue was not the fault of the McCook store but still feel I should receive some compensation. At least a discount reimbursement for my additional time of 3 hours. Thanks Ray Bailey

Ray B. 
Évaluation :
5

Thank you for everything 🙏💜

DONALD E S. 
Évaluation :
4

The truck had not been swept out and the interior cabin was also very dirty. The staff at the location were very courteous and seemed to not know that the truck was this dirty. The truck also only had 1/2 tsnk of fuel not a full tank like we where told initially. The staff rectified the paperwork to reflect that it only had 1/2 tank.

Lisa D. 
Évaluation :
4

The trailer was not clean but the truck was. There was dried blood down the back wall of the trailer. Other than that, everything was good.

Nathan T. 
Évaluation :
5

easy transaction

Manuel F. 
Évaluation :
2

I put 125,75 $ in fuel in a truck I couldn't use and then got charged for fuel for the replacement truck! I'll be calling someone to get my $$ back!

Holly L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BOBETTE H. 
Évaluation :
2

Be ahead of the customer expectations

Alan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad H. 
Évaluation :
3

Drop off location not clearly indicated in website. Address is listed for 2 different locations one of which is incorrect because it is not the office or the drop off site.

WALTER E. 
Évaluation :
5

Todo estuvo muy vien me gusta rentar en uhaul

Alonso Q. 
Évaluation :
5

Simple transition hassle free. It doesn't get any better.

Victor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc R. 
Évaluation :
5

Very understanding when we were unable to return due to bad weather. Appreciated them extending the rental w/no problems.

Sarah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cristina S. 
Évaluation :
1

We received no call prior to pickup. We did call and were informed that our scheduled time would not work for the owner as he wouldn't even be there and that if we wanted it we would need it picked up an hour earlier. Nobody was available to ask questions or help load the trailer and two trailers were on the lot, neither appeared to be the trailer we requested, but again with no one to ask we couldn't be certain. We chose the one that was at least easier to attach as its hitch wasn't pointing down the hill making it nearly impossible to lift without a jack. Then again when we dropped it off another customer was waiting for our trailer we unloaded and no actual representative for usual was available at the drop off or storefront. We were also charged double which has yet to be refunded

Nathaniel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Pickup was easy and the staff was friendly.

Jessica S. 
Évaluation :
3

They did not have the unit that was reserved and they didn't let me know of this until an hour prior to picking up the trailer.

Daniel W. 
Évaluation :
3

Easy location to return equipment through mobile check in

Barbara R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alvin W. 
Évaluation :
5

Only suggestion is to have lock on back of truck.

Drew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE M. 
Évaluation :
5

Nothing. They were very efficient and friendly.

Jerry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad H. 
Évaluation :
3

Not sure of their business hours, however from past experience I do know where to drop off equipment and am thankful I can close out my rental agreement via the U-Haul website.

Ryan M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dan K. 
Évaluation :
5

Great service from a great family.

SHANNOA L. 
Évaluation :
5

Very simple drop off.

Scott W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela T. 
Évaluation :
5

Free chocolate chip cookies:)

Ricky W. 
Évaluation :
5

Very friendly staff. Equipment works very well.

Eddie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don J. 
Évaluation :
1

My experience was awful. Moving is already a stressful time and Uhaul just made it worse. I originally had a reservation in Kearney, NE, but the received a notice that their was a problem with my reservation. Upon calling and talking to a representative I found out that my only option was to drive 2 hours each way to pick up my Uhaul. This was an extreme inconvenience and put a wrench in my plans and the plans of others I had asked to help. Will think twice about working with Uhaul ever again.

Sondra T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

myra M. 
Évaluation :
5

Thanks for all you do to make our move easygoing great A+

Ronald J. 
Évaluation :
2

The location was not listed correctly on google so I had to call the store just to find it. After we did the paperwork we had to travel a few blocks to pick up the trailer where we didn't have any assistance. We had to pick it up and put it on the truck by ourselves.

Devin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEREMY Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keri F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kirk B. 
Évaluation :
1

First off where do you park ?? Not a single open space , I get it's a duel business location, but maybe 1-3 parks in front of the office instead of 50 used cars. The man whore a shirt that showed too much body parts , disgusting !! Did he even shower before work? Upon payment I used a gift card prepaid credit card from my mom to pay. I understand why you can't use a prepaid card. He tried to run the card twice , no success. I understand why, no problem there, but why didn't he know . Then I explained to him just back out the payment, use my debit card. He tried to call for help no response for him. Then he listened to me and did as I directed him too. Payment went through promptly. I have moved a lot with U-Haul, this is the first time that the man just sent us off to get our own equipment from god knows where. So we drove around the used car lot. NO DIRECTIONS THAT THE LOT WAS 3 blocks away and in a HUGE PUDDLE. The man finally came outside and told us to go down the street. After getting the truck parked in the HUGE PUDDLE, that had a slight hill tontey to pull equipment close to the hitch ball, and got it set ourselves, the equipment had no light hooks !!! When trying to call the office the man was gone , then had to call the big boss off of a telephone answering response, why are the phone not forwarded to this guys phone !! IT TOOK OVER AN HOUR FOR THIS HOLE HORRIBLE EXPERIENCE Not impressed, online I was lead to believe that the location was open at 8 am. WORST EVER WITH U-HAUL MAKES ME WANT TO GO TO PENSESKI USE COLBY KANSAS INSTEAD OF MCCOOK!! The man DIDNT KNOW ANYTHING AND CANT HEAR , The man in Omaha ..... NIGHT AND DAY DIFFERENCE, He wore a uniform, looked very professional. Greeted me with a wonderful personality, didn't even ask if we needed assistance, made sure to “RUN” out to help with unhooking my equipment, didn't know my exact name but pretty close just from looking at Hoffmeister once , he used “Mrs” while addressing me , quick help , quick experience after a long start to my day . VERY UNPROFESSIONAL IN MCCOOK!! WORST LOCATION EVER !!

Jean H. 
Évaluation :
4

Charged for gas when there was more in the truck at drop off than what was in it at pick up.

Joseph I. 
Évaluation :
5

Storage lot needs gravel. Had 2 inches of water over mud. Needed to use 4 wheel drive to get to trailer and pull out

HOWARD Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claralynn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradford H. 
Évaluation :
3

Fuel gauge was just under half and contract had 3/4. Wrong size truck waiting for me I was supposed to have 20' truck not a 26' so it did not fit in my driveway for unloading.

Mariah L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacob W. 
Évaluation :
2

I'm not sure when uhaul became a "you-do-it yourself" company, but if you expect a good service with help and good communication you will be extremely let down. Also the lot where the uhauls are kept is not appropriate for the job.

Alondra H. 
Évaluation :
5

Very professional and courteous rental agent in Mccook. Will definetly recommend to a friend.

Terence S. 
Évaluation :
1

I was notified ten minutes before pick up time that they had rented my trailer out the day before and I was just out of luck.

DOUG L. 
Évaluation :
3

someone to answer the phone

Marla F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matt S. 
Évaluation :
5

Roger went above and beyond to get the truck for me.

Bradford H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradford H. 
Évaluation :
5

The box had not been swept out by the previous customer.

Bradford H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jenny G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradford H. 
Évaluation :
5

Awesome dealer.

Bradford H. 
Évaluation :
3

The drop off location is not registered on Google or even in Yellow pages. It was hard to find, no outdoor sign, & I was unable to have the proper location selected when I was getting the Uhaul in Council Bluffs because the address is not registered anywhere. That is ridiculous & the only way I found it was local residents who knew who worked there.

Myla C. 
Évaluation :
5

S.O.

Karen B. 
Évaluation :
3

Make sure the vehicle is actually filled up with fuel. It was under a half a tank and I had to put over 80 dollars of fuel into it. And then to be expected to have it full after I drop it off. Just wasn't right.

Cameron A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorene H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Daylene B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad B. 
Évaluation :
2

The drop off location was a lot with trailers and trucks scattered around. The place to drop off the key was 3 blocks away and had to spend 30 minutes searching for it.

Kurt S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lorene H. 
Évaluation :
2

Drop off location wasn't at the listed address. Not a huge deal but it should be updated

Todd M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradford H. 
Évaluation :
1

I was re routed here to pick up a trailer here. I said I would be there after 4 since this was a late re route in my trip. I tried calling to confirm and got a message they were busy. I left a message I would be there at 4 and I got a text back two hours later make it after 5. I said I would be there at 4. I called when I arrived at 4 Morkle said he would be up in 10 minutes 30 minutes later my wife let me call back and he said oh yeah I will be right up which he was then I had to drive three more blocks out of my way and get the trailer.

Ryan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Mark H. 
Non les évaluations ont été soumises pour cet établissement.

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