Évaluations des clients McCowns Express Lube LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de McCowns Express Lube LLC

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Christopher O. le

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Get rid of that location I’ll tell you this I will never use uhaul again ever never. The person at this location called and threatened me told me I needed to find her trailer I don’t work for uhaul it’s not my job to track down equipment your breakdown people had towed when I flipped she then informed me she would just keep charging my card to hell with uhaul when I called your customer service line I told that woman everything and she acted like it was no big deal I promise this I will tell everyone I can not to use uhaul.

Montika g. le

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Le client n'a pas laissé de commentaire.

Samuel L. le

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Le client n'a pas laissé de commentaire.

Davinder W. le

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They canceled my pick up without informing me when I had confirmed with them day before. No nimber to reach after hours. Spent 2 hours on phone to get mobile pick up working again. I had driven from canada to pick up and was really stressed out when reservation was canceled and no other truck was available.

Matthew T. le

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U-Haul changed my pick-up location a day before my scheduled pick-up. The new location added 25 miles round trip to my mileage. They charged me for the extra miles. I reached out to dispute the charge 3 times but was never contacted.

amina s. le

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Le client n'a pas laissé de commentaire.

Julia B. le

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The mobile app was great. Loved the convenience.

Robert H. le

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Le client n'a pas laissé de commentaire.

Emanuel W. le

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The after-hours process needs to be cleaned up. Too many Hoops to jump through and the technological issues with the browsers will be a great heads-up. I spent over 2 hours of my time trying to figure out how to finish the check in portion of it and was told I was using the wrong web browser.

rakesh g. le

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Le client n'a pas laissé de commentaire.

Mahmoud S. le

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Le client n'a pas laissé de commentaire.

James O. le

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Le client n'a pas laissé de commentaire.

AMINA S. le

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Le client n'a pas laissé de commentaire.

AMINA S. le

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Le client n'a pas laissé de commentaire.

Pamela M. le

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24/7 didn't work and the lady who owns the store was late opening the store plus she didn't have the pads I had ordered. She had issues with the computer system and now I have 2 pending charges against my credit card I used for the truck rental. If I had been successful with the 24/7 app on my phone I would not have had the appliance dolly nor the blanket/pads I had ordered. So this place apparently does not pay attention to what corporate sets up for customer orders. I would not recommend this place to anyone. The service was terrible.

AMINA S. le

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Le client n'a pas laissé de commentaire.

Todd R. le

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The representative was very friendly and thorough!

Jeff M. le

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The Uhaul regional office "lost" my reservation and gave away my truck. The staff at the office bent over backward to find me another. Much obliged, but i wish there was better inter-location coordination.

Erin M. le

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Le client n'a pas laissé de commentaire.