Le client n'a pas laissé de commentaire.
Justin H.
Customer Reviews for McKays Hardware LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Good location if you want prompt service
JAMES C.Gary made the experience very pleasant and efficient
Michael C.Keep up the good work! Thank you!
Christopher J.Great customer service and super easy to deal with, but unfortunately the van smelled like cat piss. It was pretty ferocious. So great people and easy to do business with, but previous renter really jacked it up.
Zach B.Both people I worked with at this location were very friendly and efficient. Made the whole process very easy. Je les recommande fortement.
Dylan C.By far the best experience w/U Haul, ever! The company stores overbook and send you on a wild goose chase all over the map. They rarely call ahead and so when you do show up at another location you incur the wrath of the owner/manager/whoever! Not good. And not so w/McKay's. From now on my go to rental place! Mike was especially helpful. Really the kind of people you enjoy doing business with! Excellent. A+ service & attitude!
Charles B.Had to drive 45 miles each way to pickup. Had 15 different locations in Casa Grande and Eloy, AZ area 8 miles away
Rupert W.Original location did not have equipment, had to redirect to another location
James M.Thoroughly explain what a drop the keys off at and make sure the customer have a throw understanding and it should also be written on the agreement to drop the keys off in the drop off box and the manager of McKay's hardware store was very rude to me talk down to me as if I was a kid because the representative that rented me the truck didn't explain to me what I dropped the keys off at and they charged me for 2 days after I returned the truck plus I had to go hire a locksmith to unlock the truck to retrieve the keys, I don't understand how a trucking company doesn't have a spare key for the truck in the office or how a hardware store doesn't have equipment to unlock the truck in the event the keys is lost or in the event that the keys are in the truck, makes no sense to me a business always supposed to have an extra key, what started off as a $69 bill turned out to be over $250, I'm very disappointed with the management and his attitude his name is Kevin Kevin and I will not do any more business with this place
julius D.Everyone who helped me was awesome!
Patrick R.There is nothing to improve, Mike was excellent and very knowledgeable and friendly. Overall the experience was great.
Charles H.Nothing. Employees were very courteous and appreciated the business.
robert R.fast friendly service. Great location. Two thumbs up!
MICHAEL P.The men at McKays true value are great and easy to work with. Would recommend all day!!
David B.Great service .. fast and professional ..
Mark H.Everything was good
Danielle A.Everyone at this location was friendly and very helpful and prompt they made rent from Uhaul a pleasant experience.
DOLLY V.pricing: rental truck price was really high
SANYUY E.So happy you are here in Chandler
LORI S.No need to improve, everything went very smoothly. Very professional staff.
JOHNNY H.Simplify the process for truck rental. This location was good
William S.Staffs are friendly and helpful. Highly recommended, thanks
Alan N.Gary from Mckays true value was awesome.
sean C.Great customer service. Would go back any time.
HOLLY T.The folks over at Mckay's hardware are fantastic.
MICHAEL R.The gentleman that signed me up was perfect. Wonderfully helpful and a joy to deal with. I would 100 % return to this location.
RUSSELL H.I am a repeat customer and I will continue to be. keep doing what you are doing.
BEVERLY B.You guys rock!
MELISSA D.Not much
ANTHONY S.Professional and respectful. Staff goes beyond expectations to assist and explain customer questions and how to use products or equipment. A+ at customer service.
KAY H.Everything went smooth and easy, its in a perfect location. Friendly and professional
NENA T.Everything was perfect. Great and very friendly, helpful employees.
ROBERT P.The reason I chose this location for the truck rental was that when I called to get information the guy that answered was friendly, professional, and very helpful. Keep up the good work!
Derek S.I drove only 21 miles but the vehicle consumed a lot of gas. I paid 14$ @3,7 per gallon = 3,8 gallons for 21 miles. I was charged 47$ as per the agreement plus 14$ gas to fill the tank. This is so out of my budget. Also the vehicle tank sensor failed, couldn't stop fueling until 1/2 gallon of gas spilled out of it. This is a critical failure please fix it, thanks!
VIJAY VARMA V.They charged me to unfasten the trailer from the truck (around $20). I assumed that these tasks should be included in service.
Ahmad K.The inside of the truck was clean however it smelled strong of cigarette smoke
MICHAEL P.Only bad thing was your 24 hour check in didn't work. Lucky a worker from the store came in early and checked me in. But that wasn't the locations fault it was the U-Haul computer system.
WILLIAM J.Please make sure gas take is full in the future.
DIANE D.Your app!!!!!! It NEVER works!!!
Tal Y.Employees were courteous & extremely helpful.
NICHOLAS C.Friendly and process very simple
ALBERTO N.Had good service with the personnel that helped us, was very polite and understanding.
ROBERT W.Awesome location, very convenient, knowledgeable staff.
STEWART R.No need of improvement.Excellent fast friendly service!!!
CARLIN Y.Correct inventory and faster service
JEFFREY P.Thanks for a quick and easy process!
ELIZABETH S.Help lay out what the costs are. Rented a $20 flat uHaul and got charged $100 before gas. Wasn't informed of this or how it would be that much.
ANDRES W.Nothing great place to do business
PAUL R.The process was simple and eaverything was according to plan. I appreciated the great customer service and efficiency! I totally recommend renting at this location!!!!!!
MARGARET C.Truck was clean and staff was very helpful
JON G.