Évaluations des clients McKays Hardware LLC
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de McKays Hardware LLC
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Diana P. le
Everything was good.
Ryan B. le
Very convenient. Excellent customer service.
Tarek A. le
Got charged $24 gas fees for driving 19 miles Only And got over charged on boxes than online pricing that’s rip off.
daniel B. le
they were very friendly & very helpful. i would rent from them again.
katherine F. le
Everything was great!
Joshua C. le
Double charge someone for no reason and over draft my account fuck you!
Jhony D. le
There were issue with inventory and communication about those issues, I ended up paying more because of thinga were not communicated correctly
TERRI O. le
Clean the outside windshield and mirrors before giving to the new customer. Inside cabin was covered in pollen.
Michael S. le
Awesome service! Thanks.
Kari P. le
I only stated no on cleanliness as the cab and the back of the van plus the seats were not vacuumed. I only moved empty boxes 20 miles and could not have left such debris. The young man who helped me was one of the most professional, engaging and nicest customer service rep I have ever had the privilege dealing with. A+++ for this location and service rep!!
joseph S. le
Easy pickup and return
Montgomery H. le
The windshield was extremely dirty, bad on the exterior but extremely dirty on the inside. Other than that the rental was very good
Nicole W. le
Staff at Mcays hardware were nice and friendly and accomodating
allison K. le
It was a great experience
Scott G. le
quickest uhaul rental ive ever done. great job guys. see you again.
Rebecca P. le
Remind customer to purchase lock!!!;;;;;
Dushion C. le
N/A
Shaig N. le
Thanks!
Louisa S. le
Excellent customer service . Highly recommend this location.
Brennen W. le
All good
Tony C. le
I went to a location close to my house they didn’t have what I needed so they sent me to another location 9 miles away. I asked if I could drop it off at the first location and he said yes but didn’t do the paperwork right. So I called customer service and they said I couldn’t change it and go pound sand. Very unfriendly.
Yen-Lin L. le
Perfect service!
Jesse H. le
Great friendly service
Andrew R. le
Went to pick up at 8 and didn’t leave until 9. Only one person working whole store
Kei J. le
You can improve this location by having the rep at the store walk through and make sure everything works. The blinkers on the truck were not working and right front tire was looking a little low. I thought it just needed air, but it was damaged. I had to call roadside assistance for both issues. This also prevented me from returning the truck when I needed to.
Erik J. le
Great Uhaul place, also a good Family Run hardware store
Jim G. le
Gary was very courteous and helpful
Catherine F. le
This location was our second choice. The first choice was at a rental storage on Chandler Blvd and 56th street. When we went to drop of the U Haul the man behind the counter was very rude and told us that his manager wasn't accepting any rentals on the lot. I asked where we could drop off the vehicle and he was reluctant at first but did give us a phone number. I called the number and the gal on the phone was kind and very helpful. When we dropped off the truck at McKays Hardware, the gentleman was very nice and helpful.
Jessica W. le
Y'all were great! Very polite and with great customer service! Thank you!
Jason H. le
Best uhaul experience of my life. Great location, great people, just awesome. Thanks for making moving easier!
Patrick J. le
Last minute change from Uhaul to our online reservation to a location 20 min. away from our house; little inconvenient, plus when we looked online on the day of our rental, it still showed availability for our closer, original location. Also wasted an hour at truck pick up and drop off when they tried to charge us more money for the rental than we signed up for online, even though we had a picture and print out copy of the original reservation with details for price, days of rental, and mileage included stated in black and white. So the express online reservation was anything but express.
Ann K. le
I am not happy with U-haul’s new policy of not bringing the truck back full of gas. My truck had less than a quarter tank when picked up. It cost over $130 to fill it and I had no idea what to expect. I’ve traveled with a very heavy load over mountains and long distances with no services so needed a full tank. When I got where I was going I had only used a bit more than a quarter tank. That meant I had over $60 in gas that I had no access to. If people had to bring the trucks back at least half full, I would not be out all of that gas money.
jodie B. le
staff was super friendly and efficient, got me in and out quick
David C. le
Tight area in back for dropping off trailer
Peter A. le
Great customer service!!!!!
Denis S. le
Gary and his crew were Great!
Renee J. le
Gary at True Value is a gem!!! Will only use his service in the future!!
Douglas B. le
The appliance dolly had one wheel that was stuck and made it really hard to move the heavy appliances.
Paul S. le
Everything went smoothly!
Michael M. le
Greg was great
Branden F. le
Did anyone actually look at the truck when it was returned previously? The cargo area was full of dirt and mud, two empty water bottles and a shoelace. This was completely unacceptable.