Évaluations des clients McKinney Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de McKinney Mini Storage

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Roger K. le

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Great -- it got the job done in record time.

Brenda B. le

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Everything was good except the truck had dried mud on driver's side. The customer service was excellent. Rylan was very good with getting me set up with a rental truck and very efficient.

Markus D. le

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Le client n'a pas laissé de commentaire.

tavhari J. le

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Reasonably priced

Craig L. le

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Please improve Customer service. I literally had to talk to 9 people to get my order correct. Some just got disconnected which is no ones fault either there were 4 people that literally didnt know how to help me. I had one tell me she doesn't know what to do and told me to call back. Please fix this. I had a long cross country move and the most stressful part was getting uhaul set up.

Robin R. le

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Location and truck was of no issue. However, the U-Haul app gave me trouble and wasn't working correctly. Eventually it was working and the process was super easy. As long as the app works the process saved me a lot of time I normally spend picking up and dropping off. I loved it.

Chris B. le

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Le client n'a pas laissé de commentaire.

David P. le

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Great

Robert W. le

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Manager at this was knowledgeable and courteous.

Zachariah B. le

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Le client n'a pas laissé de commentaire.

gene R. le

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Le client n'a pas laissé de commentaire.

Diane U. le

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Overall experience was amazing. The manager Clay was extremely helpful and so friendly. He showed me the different size trucks and was so helpful in recommending the right size for my move . I would highly recommend this location for uhaul rental.

PATRICIA T. le

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Can't think of a thing you need to do better! I always have a wonderful experience when I use this service. Clay is the best, he should be cloned

Rynisha S. le

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Everything was great.

Johnny R. le

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Le client n'a pas laissé de commentaire.

Katherine P. le

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Have the customer be able to complete ALL of the steps beforehand. We sat there for 40 minutes trying to get an additional phone number verified before we could pick up the truck. Why was that not something that could have been done prior to?

Laura G. le

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Le client n'a pas laissé de commentaire.

Lance G. le

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Le client n'a pas laissé de commentaire.

Roosevelt D. le

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Le client n'a pas laissé de commentaire.

Joaquin L. le

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Better instruction on obtaining the key to the truck. The box that we open had two keys which threw me off. I was going to take both keys but then realize that only one key was for the truck I rented. The other key was for a different key. I did not know whether to put the key back in the box or in the dropbox.

kim M. le

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Le client n'a pas laissé de commentaire.

Sheila S. le

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When I arrived the store was closed on 7-10-19. I arrived there at 4pm and was advised they would be opened according to customer service. But when I arrived I called customer service to inform them luckily they had a key drop. The door had multiple days being closed for July at least 7 days was listed

Tireatha M. le

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I wasn't able to use app to return truck. I entered the miles exactly as it read.

Brian G. le

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The electronic way of getting the truck was great and it worked well

neva T. le

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Nothing

JEFF H. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Elliotte Brownlee is amazing! She stepped up when the McKinney East location failed to follow through on my reservation. I made an online reservation for a truck, utility dolly and pads. When I showed up they didn’t have a truck or dolly. I had to move the next day! I was ready to go to one of your competitors but decided to call the next closest U-haul location. Elliotte made sure I had everything I needed and apologized for the other location. I was driving off in the truck in less than 30 minutes. That’s customer service!

Ron H. le

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Le client n'a pas laissé de commentaire.

DELORIS B. le

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Na

NOEL R. le

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Le client n'a pas laissé de commentaire.

jerry B. le

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Check right door on truck it kelped coming open while driving

James P. le

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Le client n'a pas laissé de commentaire.

Roy R. le

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Le client n'a pas laissé de commentaire.

Wanye S. le

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Le client n'a pas laissé de commentaire.