Évaluations des clients Mckinneys Speed Shop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mckinneys Speed Shop

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tom s. le

Évaluation :

I HAVE BEEN CHARGED FOR 562 ADDITIONAL MILES. I DROVE NOWHERE BUT FROM PICK UP TO HOME. THE 20.90 YOU CHARGED OVERDRAFTED MY BANK ACCOUNT TO THE TUNE OF 30.00 "EL" ASSURED ME ANY MINOR OVERAGES WOULD BE FORGIVEN. I STOIPPED USING UHAUL THROUGH THE COMPANY I OWNED BECAUSE I ALWAYS WAS DINGED SOME INCONSEQUENTIAL AMOUNT. SAME PRACTICES AGAIN? FIX THIS PLEASE.

Shane G. le

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The truck and trailer was dropped off around noon on a Sunday. The business was closed and it was a small lot with very little place to park. If it were during normal business hours I’m sure the personnel would have been helpful.

Charles W. le

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I called and asked if they had a 25' truck I was told no they have a 20' there. I was then told to register for it online, Which I did. the price was $39.95 + 1.?? per mile. No problem. My reservation was for Saturday morning. I called the shop to make sure we were a go for Saturday and he asked if we could pick up on Friday afternoon around 4 pm, I asked about a charge for this and he said he can refund me the time. SO I agreed. I called my wife and explained to here that she needed to go sign the paperwork and I would Pickup after work.. When she arrived the person she dealt with was rude, he insisted that she needed to buy your insurance. ( I had already checked this info when I registered online) So, I knew I didnt need it. We were then charged a total of over $200 the truck was returned in less than 8 hours a full tank of gas and less than 40 miles on it. I went to the shop the following tuesday and they stil had not checked in the truck. so it was sitting on their lot for 3 days and anyone could have done damage to it.. We still have not received and receipt to see the fianl price. So no I will never USE U-Haul Again ,, I will also be telling everyone I know about how we were treated at Mcinney Speed Shop. A registered Dealer if U-Haul.

Ken K. le

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It was difficult to tell what the hours of operation was at this location because the daily hours posted were faded out on the placard on the front door. This location needs to update the posted hours of operation so it is readable. I did check in days before I rented the U-Haul trailer and I complied with how and where to drop of the trailer on my return. This was very helpful.

Douglas O. le

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John did a fantastic job start to finish! Will use his shop again for future trailer rentals! Thanks again John!

Don M. le

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Le client n'a pas laissé de commentaire.

Frank D. le

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Le client n'a pas laissé de commentaire.

scott r. le

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Well prepared and customer oriented

james w. le

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Don’t be fooled a lot of hidden charges. I reserved a 10 foot and was given a 15 foot. There were many hidden charges

JEFF A. le

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Le client n'a pas laissé de commentaire.

Florence W. le

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The location was great and provided excellent service.

Wendy F. le

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Le client n'a pas laissé de commentaire.

Gail H. le

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The owner gave me 20 extra miles on my agreement because I had to go to a different location to pick up my truck, which was little out of the way for me. I really appreciate that because it kept me under the original allotted mileage.

Margaret E. le

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Drop off with Uhaul is so simple - but I do hope we get some sort of confirmation of the charges and receipt of the truck.