Customer Reviews for Meadow Farm Equipment
(Concessionnaire U-Haul dans le voisinage)

533 évaluations

1160 Pleasant St   Lee, MA 01238
(located behind the gas station)

(413) 243-9157

Heures

  • Lun - ven : 7h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(413) 243-9157

1160 Pleasant St
Lee, MA 01238
(located behind the gas station)

Services dans cet établissement :

Heures

  • Lun - ven : 7h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

COLLEEN N. 
Évaluation :
5

Easy pick up and drop off; people working at the location were helpful and friendly. Overall a very pleasant experience.

David S. 
Évaluation :
3

The pavement is torn up and there are large muddy puddles at the entrance.

Joseph C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREYEDWARD R. 
Évaluation :
5

Jennifer is awesome!!!

Daniel M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSHUA I. 
Évaluation :
4

Nothing. The young lady who waited on me deserves a raise. So nice!

JAMES G. 
Évaluation :
5

this location needs more equipment, as trailers.

KRZYSZTOF K. 
Évaluation :
5

Nice to work with. Was in and out in 10 minutes.

Chet T. 
Évaluation :
3

Dropped off after hours

Cindy K. 
Évaluation :
5

Great customer service!

Aubrey S. 
Évaluation :
5

Brilliant from start to finish.. esp. Simon.. Good as gold and better.. I used to go out to Cheshire until daughter Karla found your location online- she has used location twice in the past few months to move home.. Our family is glad to have you near us and I-90 on R-102 in Lee. As I said to Simon, Merriest Christmas follwed by Happiest & Healthiest New Year. God Bless Us, Everyone! Amen. TY, BR

Bruce R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSEPHA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim G. 
Évaluation :
5

Jen Gardino and Simon were friendly and helpful and made a stressful situation much easier to handle. I'm thankful for them both!

Tricia B. 
Évaluation :
5

Helpful and pleasant staff to interact with

Tricia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C. 
Évaluation :
5

This was not the location that I had a reservation for. After arriving at the The Cove in Great Barrington, an unmanned location, and unable to access the truck that was parked there, I was redirected to Lee and my reservation was changed by Uhaul. I was informed that I would be credited for the time, mileage, and inconvenience of which nothing took place beyond my inconvenience

Derrick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
4

Limited parking for the truck but we found a place to sneak it in.

George S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Woman at the counter nailed customer service to a T.

Thomas B. 
Évaluation :
5

GPS availability to route roadways open to commercial vehicles

Leonard M. 
Évaluation :
1

Fix and pave the lot, check in vehicles when they come in... not days later. Input the correct mileage for billing! Vehicle had an additional 26 miles than what was noted when we dropped it off.

Mathias J. 
Évaluation :
5

My only complaint is that when I reserved the truck and trailer online, I was lead to believe I could pick up in Pittsfield, until I got a call from a representative telling me there was only a trailer available in Lee

DANIEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis R. 
Évaluation :
5

Excellent service à la clientèle

Christian A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob C. 
Évaluation :
5

Truck was very clean. Fast checkout process. Will definitely rent from Meadow Farm Equipment for my next uhaul move. Great staff!

Jennifer G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alan S. 
Évaluation :
4

Everything went well except return after hours and website prices. I was just instructed at pick up to return key in drop box. Which I did and then read the instructions. There was supposed to be many steps required before I put key in drop box that I wasn't advised of beforehand. I stressed overnight thinking I was going to be charged an extra 20 $. Also website said I was going to be charged $.10 per mile but was charged $.79 per mile.

Kristine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quentin B. 
Évaluation :
1

Check out was a nightmare, to upload information on the app there must be a better

Ansy J. 
Évaluation :
5

Better cleaning. The Cab interior was clean enough and The truck portion was clean and well maintained. But the Cab floor mats were never touched and caked with significant amount of mud. There should be sometime of sticker indicating the vehicle was cleaned and disinfected; when and by whom. During covid-I think it would be most helpful to insure renter's confidence Otherwise, the location itself was great; It was manned, the staff was very helpful and personable. I had called them to verify their availability and they were very accommodating. Based on our friends experience-this is the place to rent in this vicinity. I highly recommend aa well.

Philip A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherisse C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Antonio C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
4

Bien

Wayne S. 
Évaluation :
5

Very pleased with the entire process and equipment that was rented; everything went smoothly.

Pat G. 
Évaluation :
5

Nothing to improve upon. It was friendly professional customer service and equipment in excellent condition. Thank you U-Haul and Meadow Farm Equipment.

Otto S. 
Évaluation :
3

HAVE A BACK UP PLAN FOR WHEN YOU COMPUTERS GO DOWN

Pete D. 
Évaluation :
5

Everyone at the counter was very helpful and friendly. There were many trucks available to choose.

Rommel C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria N. 
Évaluation :
5

Really easy and knowledgeable people to work with. Will definitely return for another rental!

Preston M. 
Évaluation :
3

The people at Meadow Farm Equipment were fine. U Haul the company was horrible. I lost the key to the truck for 2 days and they were unhelpful, told me to find a locksmith and pay for a replacement key, blah, blah. A guy from "corporate" called and was a total smart ass loser.

renee H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neil D. 
Évaluation :
3

Well we where told that we would save 800 $if we dropped it off at a certain location and that turned out not to be true. We went to drop it off there and they had no clue. They where very nice and let us drop it there but no savings on our end

Tom R. 
Évaluation :
5

Meadow Farm Equipment is well organized and reliable, its consistently a pleasure to do business there.

daniel R. 
Évaluation :
4

U-haul needs to improve their on-line system, it took very long to both check out the truck and same issue to check it back in. Each location was courteous and knowledgeable but they were frustrated with the U-haul web site. I had to do a hard copy form at the pick up location, they told me "system was down".

Mark L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donn C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcea B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank A. 
Évaluation :
4

Staff was friendly and helpful but the available selection in Berkshire county was pretty small so we weren't able to get the size trailer we were looking for.

HUNTER L. 
Évaluation :
5

Great customer service... but tell them when they get ready to return their equipment to open the app before they put the key in the return box. LOL

Melissa G. 
Évaluation :
5

Very easy to find and great location and very accommodating staff....drop off was easy and efficient.....

Nicholas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew G. 
Évaluation :
4

The price for the rental was 320 for about 24 hrs use which is a little high when you can rent them local at 40$ a day

jeff P. 
Évaluation :
2

charges were wrong, Called u -haul was cut off the phone 3 times Still waiting for a call back.

James G. 
Évaluation :
5

Clearer info on fuel. I get the truck with 1/4 but no where does it say how big the tank is so how to know how much to put in? Good think prices are low:) Otherwise all good, thank you.

Anthony P. 
Évaluation :
5

Truck was muddy when received, but overall experience at this location was great! Helped with mobile check in delays and was on my way quickly!

Meggan C. 
Évaluation :
5

Those people couldn't of done a better job they were the best!!!

Wade F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caren A. 
Évaluation :
5

Excellent service à la clientèle

STUART N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trent K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim M. 
Évaluation :
5

Deb at the desk and the man connecting the trailer were extremely nice and professional. We were in the middle of a family emergency and they took care of everything quickly and safely to get me on my way. Excellent customer service! Merci.

TAMMY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas K. 
Évaluation :
4

A cleaning fee was added to the final bill without any reason. It was only removed when I challenged the fee.

hau B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leonard S. 
Évaluation :
5

In and out in 5minutes. Only had to wait for one customer. For me it took less than a minute. She asked for the keys and said I would get an email with receipt. Later receipt came showing I owed nothing. All prepaid. What a great way to do business.

Albert P. 
Évaluation :
2

I was given a larger truck than the one I reserved. I was made to pay the rental fee for the larger vehicle. The local office blamed U-Haul central for the problem. Moreover, I returned the larger truck after just a few hours because I found that I had difficulty backing up the larger truck. Not a happy experience.

richard P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck K. 
Évaluation :
5

Local agent Jen is outstanding

Robert V. 
Évaluation :
5

A little more instruction for "newbie" renters on how to operate truck, expected gas mileage, etc.

David F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane H. 
Évaluation :
5

Have your customers go to Meadow Farm. We had a great experience and the young lady that assisted us was very helpful. My company WILL use meadow farm in the future. Keith Kelly Dresser Hull Co. Lee, Ma 01238 413-243-1400

Keith K. 
Évaluation :
5

The folks I dealt with in both Lee and Great Barrington were so very helpful. Really nice people!

Bonny F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

hrutvik P. 
Évaluation :
3

Location closed when trailer dropped off.

philip M. 
Évaluation :
5

Great pick up experience!!

Anthony A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

stew B. 
Évaluation :
5

At this location Jenn was great. Budget had screwed us ( would never use them again) and Jenn came through and was most helpful.

George P. 
Évaluation :
5

Service was quick and kind! Friendly woman helped me locate a trailer from along our route. So helpful and patient!

Mark D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgar K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin L. 
Évaluation :
4

All was excellent. The truck itself had no shocks and needed to be aligned. (Desperately)

Michael K. 
Évaluation :
5

Super location, staff, experience.

Marianne K. 
Évaluation :
5

These guys helped make our move a snap! My schedule wasn't really normal but they made it easy to work around and get the job done. Definitely would do business again with this location. Merci!

Jeff H.  |  Expérience générale 
Non reviews have been submitted for this location.

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