Évaluations des clients Meadow Farm Equipment

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Meadow Farm Equipment

Cote générale :

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Tricia B.
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Jen Gardino and Simon were friendly and helpful and made a stressful situation much easier to handle. I'm thankful for them both!

Tricia B.
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Helpful and pleasant staff to interact with

John C.
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Le client n'a pas laissé de commentaire.

Jeffrey C.
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Le client n'a pas laissé de commentaire.

Derrick S.
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This was not the location that I had a reservation for. After arriving at the The Cove in Great Barrington, an unmanned location, and unable to access the truck that was parked there, I was redirected to Lee and my reservation was changed by Uhaul. I was informed that I would be credited for the time, mileage, and inconvenience of which nothing took place beyond my inconvenience

Michael B.
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Le client n'a pas laissé de commentaire.

George S.
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Limited parking for the truck but we found a place to sneak it in.

John K.
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Le client n'a pas laissé de commentaire.

Thomas B.
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Woman at the counter nailed customer service to a T.

Leonard M.
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GPS availability to route roadways open to commercial vehicles

Mathias J.
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Fix and pave the lot, check in vehicles when they come in... not days later. Input the correct mileage for billing! Vehicle had an additional 26 miles than what was noted when we dropped it off.

DANIEL W.
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My only complaint is that when I reserved the truck and trailer online, I was lead to believe I could pick up in Pittsfield, until I got a call from a representative telling me there was only a trailer available in Lee

Dennis R.
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Le client n'a pas laissé de commentaire.

Christian A.
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Great customer service

Kelly B.
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Le client n'a pas laissé de commentaire.

Bob C.
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Le client n'a pas laissé de commentaire.

Jennifer G.
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Truck was very clean. Fast checkout process. Will definitely rent from Meadow Farm Equipment for my next uhaul move. Great staff!

alan S.
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Le client n'a pas laissé de commentaire.

Kristine B.
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Everything went well except return after hours and website prices. I was just instructed at pick up to return key in drop box. Which I did and then read the instructions. There was supposed to be many steps required before I put key in drop box that I wasn't advised of beforehand. I stressed overnight thinking I was going to be charged an extra $20. Also website said I was going to be charged $.10 per mile but was charged $.79 per mile.

Quentin B.
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Le client n'a pas laissé de commentaire.

Ansy J.
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Check out was a nightmare, to upload information on the app there must be a better

Philip A.
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Better cleaning. The Cab interior was clean enough and The truck portion was clean and well maintained. But the Cab floor mats were never touched and caked with significant amount of mud. There should be sometime of sticker indicating the vehicle was cleaned and disinfected; when and by whom. During covid-I think it would be most helpful to insure renter's confidence Otherwise, the location itself was great; It was manned, the staff was very helpful and personable. I had called them to verify their availability and they were very accommodating. Based on our friends experience-this is the place to rent in this vicinity. I highly recommend aa well.

Cherisse C.
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Le client n'a pas laissé de commentaire.

ANDREW L.
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Le client n'a pas laissé de commentaire.

John C.
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Le client n'a pas laissé de commentaire.

Antonio C.
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Le client n'a pas laissé de commentaire.

Thomas F.
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Le client n'a pas laissé de commentaire.

William B.
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Le client n'a pas laissé de commentaire.

Wayne S.
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Good

Pat G.
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Very pleased with the entire process and equipment that was rented; everything went smoothly.

Otto S.
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Nothing to improve upon. It was friendly professional customer service and equipment in excellent condition. Thank you U-Haul and Meadow Farm Equipment.

Pete D.
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HAVE A BACK UP PLAN FOR WHEN YOU COMPUTERS GO DOWN

Rommel C.
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Everyone at the counter was very helpful and friendly. There were many trucks available to choose.

MICHAEL G.
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Le client n'a pas laissé de commentaire.

Victoria N.
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Le client n'a pas laissé de commentaire.

Preston M.
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Really easy and knowledgeable people to work with. Will definitely return for another rental!

renee H.
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The people at Meadow Farm Equipment were fine. U Haul the company was horrible. I lost the key to the truck for 2 days and they were unhelpful, told me to find a locksmith and pay for a replacement key, blah, blah. A guy from "corporate" called and was a total smart ass loser.

Neil D.
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Le client n'a pas laissé de commentaire.

Tom R.
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Well we where told that we would save $800 if we dropped it off at a certain location and that turned out not to be true. We went to drop it off there and they had no clue. They where very nice and let us drop it there but no savings on our end

daniel R.
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Meadow Farm Equipment is well organized and reliable, its consistently a pleasure to do business there.

Mark L.
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U-haul needs to improve their on-line system, it took very long to both check out the truck and same issue to check it back in. Each location was courteous and knowledgeable but they were frustrated with the U-haul web site. I had to do a hard copy form at the pick up location, they told me "system was down".

Donn C.
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Le client n'a pas laissé de commentaire.

Marcea B.
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Le client n'a pas laissé de commentaire.

Frank A.
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Le client n'a pas laissé de commentaire.

HUNTER L.
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Staff was friendly and helpful but the available selection in Berkshire county was pretty small so we weren't able to get the size trailer we were looking for.

Melissa G.
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Great customer service... but tell them when they get ready to return their equipment to open the app before they put the key in the return box. LOL

Nicholas P.
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Very easy to find and great location and very accommodating staff....drop off was easy and efficient.....

Andrew G.
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Le client n'a pas laissé de commentaire.

jeff P.
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The price for the rental was 320.00 for about 24 hrs use which is a little high when you can rent them local at 40$ a day

James G.
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charges were wrong, Called u -haul was cut off the phone 3 times Still waiting for a call back.

Anthony P.
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Clearer info on fuel. I get the truck with 1/4 but no where does it say how big the tank is so how to know how much to put in? Good think prices are low:) Otherwise all good, thank you.

Meggan C.
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Truck was muddy when received, but overall experience at this location was great! Helped with mobile check in delays and was on my way quickly!

Wade F.
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Those people couldn't of done a better job they were the best!!!

Margaret E.
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Le client n'a pas laissé de commentaire.

Caren A.
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Le client n'a pas laissé de commentaire.

STUART N.
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Great customer service

Patrick S.
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Le client n'a pas laissé de commentaire.

Trent K.
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Le client n'a pas laissé de commentaire.

daniel M.
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Le client n'a pas laissé de commentaire.

Richard S.
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Le client n'a pas laissé de commentaire.

Jim M.
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Le client n'a pas laissé de commentaire.

TAMMY M.
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Deb at the desk and the man connecting the trailer were extremely nice and professional. We were in the middle of a family emergency and they took care of everything quickly and safely to get me on my way. Excellent customer service! Thank you!

Nicholas K.
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Le client n'a pas laissé de commentaire.

hau B.
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A cleaning fee was added to the final bill without any reason. It was only removed when I challenged the fee.

Richard R.
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Le client n'a pas laissé de commentaire.

Ryan B.
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Le client n'a pas laissé de commentaire.

Leonard S.
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Le client n'a pas laissé de commentaire.

Albert P.
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In and out in 5minutes. Only had to wait for one customer. For me it took less than a minute. She asked for the keys and said I would get an email with receipt. Later receipt came showing I owed nothing. All prepaid. What a great way to do business.

richard P.
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I was given a larger truck than the one I reserved. I was made to pay the rental fee for the larger vehicle. The local office blamed U-Haul central for the problem. Moreover, I returned the larger truck after just a few hours because I found that I had difficulty backing up the larger truck. Not a happy experience.

Chuck K.
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Le client n'a pas laissé de commentaire.

Robert V.
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Local agent Jen is outstanding

David F.
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A little more instruction for "newbie" renters on how to operate truck, expected gas mileage, etc.

Shane H.
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Le client n'a pas laissé de commentaire.

Keith K.
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Have your customers go to Meadow Farm. We had a great experience and the young lady that assisted us was very helpful. My company WILL use meadow farm in the future. Keith Kelly Dresser Hull Co. Lee, Ma 01238 413-243-1400

Bonny F.
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The folks I dealt with in both Lee and Great Barrington were so very helpful. Really nice people!

hrutvik P.
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Le client n'a pas laissé de commentaire.

philip M.
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Location closed when trailer dropped off.

Anthony A.
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Great pick up experience!!

stew B.
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Le client n'a pas laissé de commentaire.

George P.
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At this location Jenn was great. Budget had screwed us ( would never use them again) and Jenn came through and was most helpful.

Mark D.
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Service was quick and kind! Friendly woman helped me locate a trailer from along our route. So helpful and patient!

Edgar K.
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Le client n'a pas laissé de commentaire.

Ken F.
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Le client n'a pas laissé de commentaire.

Kevin L.
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Le client n'a pas laissé de commentaire.

Michael K.
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All was excellent. The truck itself had no shocks and needed to be aligned. (Desperately)

Marianne K.
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Super location, staff, experience.

Edwin E.
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Car carrier rental process at Meadow Farm was awful! Everything was excellent until they tried to enter my card into the payment system. Twice they used their tablet to image the bank card: both tries come back “declined”. Then they try swiping, then two manual entry tries: all come back THEY SAY “declined”. An hour before I had paid for the truck on the same card with no problem. So I call my bank and discover there were no charges from or attempts to charge by Meadow Farms Equipment. The “nice people” at Meadow Farms say its my card not them or maybe its the UHaul system itself. have to pay cash to get trailer. I do. The next morning I check with another dealer who looks up my account. I am told Meadow Farms never managed to get the payment into the UHaul system even though she could see they had attempted 5 or 6 times. Apparently they have a bug in the store level of order/payment entry. They said it was my fault when it was their incompetence, forced my to pay cash, and were pretty short with me about the whole thing. Use a different dealer if you can!!!!

James D.
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Le client n'a pas laissé de commentaire.

andy B.
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Le client n'a pas laissé de commentaire.

SUZANNE P.
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Le client n'a pas laissé de commentaire.

Andrew W.
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Le client n'a pas laissé de commentaire.

MILAGROS M.
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Le client n'a pas laissé de commentaire.

john S.
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Sales rep was outstanding and made the whole process very easy and pleasant. Customer service rep was also helpful during non-business hours.

Celeste B.
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Le client n'a pas laissé de commentaire.

Kenneth L.
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The staff and location were great! I did not appreciate the bait and switch tactic. On line I am shown options for a a van and pick up truck, the reality, those options are NOT available. However, the more expensive box truck is available. When asked if I could reserve a van for future use I was informed that this location cannot obtain those vehicles. Even though the website for this location clearly advertises them.

george G.
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Le client n'a pas laissé de commentaire.

Monica D.
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Le client n'a pas laissé de commentaire.

Molly E.
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Le client n'a pas laissé de commentaire.

Alexander M.
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Le client n'a pas laissé de commentaire.

Alison L.
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This location has terrible cell service and they forgot our extra equipment but they were very nice and helpful

Jeff H. | Expérience générale |
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These guys helped make our move a snap! My schedule wasn't really normal but they made it easy to work around and get the job done. Definitely would do business again with this location. Thanks!

Non reviews have been submitted for this location.

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