They need signs designating where to park. Other than that it was a good experience.
JONATHAN S
Customer Reviews for Meehanco LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Check in process is way too Complicated
RONALD AConvenient location. The key boxes were easy to locate and worked like they should. The vehicle was ready to go when I arrived. Otherwise it's a parking lot.
Paul BThe truck smelled strongly of cigarette smoke and there were ashes still in the ash tray in the vehicle.
Edward SThe LOCATION was great. The inside of the truck was dirty (both the cab and the back part). My experience with Uhaul in all was trash this time though. The truck wasn't at the first location, I waited on hold for 45 minutes for someone to help me, then had to jump through hoops. By the time I got a truck (I had it reserved for 9:30am, didnt get the truck til after NOON), I had no help to load my things anymore. It was a full hassle. Next time, I will pay more for "the other guy" so I can get proper information without having to go through drama or not be treated like a human.
Christy CNothing great rental
John UThe location was difficult to get to. Road closures everywhere plus the inside of the truck smelled musty. Flared up my allergies bad. The lady from the uhaul NEVER told me that pick up was going to be a little different. That would have alerted me to read the email a little more in detail. I was just under the impression that the location was different.
Migal DWhen I arrived at location. I hat to wait 15 minutes for the keys to be dropped off. They also forgot to put the appliance dolly inside the box truck. So I had to drive 20 minutes to pick to the dolly. And wait 30 minutes for the person to do the computer work. I arrived at 10 AM to pick up the truck. Which was my appointment time. I wasn't completely done until 11:30.
Dan RI had to drive to a second location to pick up my moving pads it would have been more convenient if they were with the truck.
David MAwesome expeience! We were not sure where we were renting from whether Ohio or Pennsylvania. Every business we called went above and beyond to find us what we needed. Fabulous customer service all around!
Melissa BCan not really say as there was no one there at the time we dropped the vehicle off. It was after hours.We left keys and form in drop box.
Roger P