Évaluations des clients Meineke Giant Motors

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Meineke Giant Motors

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Craig B. le

Évaluation :

From reservation to picking up the truck, great experience.

Johncharles N. le

Évaluation :

The place is dirty. The guy at the front desk helped the guy who walked in after me first... when I told him that I was there for a rental, he said that he was going to help the guy getting his car fixed first. WTF?

sultan T. le

Évaluation :

Things were super.

Joy K. le

Évaluation :

Things went amazingly well. Was nervous about driving a big truck but the staff gave me pointers and made me feel comfortable. Highly recommend.

Bradly M. le

Évaluation :

Upon pick up, I presented a VIP coupon.. the rep Tonya who was nothing less than rude.. was unable to add the coupon and instead of trying to resolve the situation she ran my cc and tried to hand the coupon back to me. I said no I was told to give it when I came in, I took a day off work to do this specifically, I called U-Haul and explained they had the field manager call to walk her thru how to add it.. she said I’ll have to redo it and you’ll see a refund on your card.. I said I have a payment coming out tomorrow and that will cause a NSF.. she rudely said you take that up with U-Haul. I said now bc of your error.. her and the Manager Steve starts getting defensive saying it’s not an error, there was an update how to put it in.. I called U-Haul as a rep started a complaint, I was to get a call from the field rep Mark.. that never happened. I called the woman that originally sent me the vip certificate and an apology letter.. she said she will look into it. The rep at Meineke should’ve never charged my card without resolution. I have had my account in negative because of Tonya at Meineke. That is the worst customer service I’ve ever experienced!

Timothy S. le

Évaluation :

Tonya was courteous and knowledgeable about equipment and made great recommendations

John D. le

Évaluation :

Le client n'a pas laissé de commentaire.

WADE C. le

Évaluation :

This is my goto place for trucks when I need to move. Always helpful.

Christina G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Shenicedorthea R. le

Évaluation :

Nothing. It was great

Ronald S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amir A. le

Évaluation :

Staff was knowledgeable and helped with making the right decisions for my move

Jenniferleahy D. le

Évaluation :

Tonya and staff were super helpful and accommodating

Irene W. le

Évaluation :

THE MANAGEMENT AT THIS SITE TOTALLY MISREPRESENTED THE COST OF RENTING A VEHICLE, WHICH RESULTED IN OUR HAVING PAID A HIGHER PER MILEAGE RATE THAT WHAT WAS QUOTED, EXTRA FEES FOR QUESTIONABLE "SERVICES" SO THAT WE PAID NEARLY TWICE WHAT WE HAD EXPECTED TO PAY. STAY AWAY FROM THESE PEOPLE, GO ANYWHERE BUT HERE. HORRIBLE!!!!!!

Williamforrestal C. le

Évaluation :

Friendly staff. Helpful in understanding the rental, prompt to link up the trailer and check light operations. Returned it to the same location on Sunday. Called Monday morning to verify receipt of the trailer. She acknowledged it even before I was through asking. Great help. I'll be back to this location in the future

Zinasabah Y. le

Évaluation :

tonya was very nice and helpful

Ari W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Randywilliam H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Larisa S. le

Évaluation :

Tonya and Steve were very helpful. I will definitely come back if I need a truck in the future.

Josephmichael D. le

Évaluation :

Le client n'a pas laissé de commentaire.

George G. le

Évaluation :

Steve bordered on rude and I had to talk him into checking the ball and hitch. He provided very little other than a belligerent attitude! Would never recommend them to my worst enemy!

Michael B. le

Évaluation :

Speed up the corporate website and applications

ted O. le

Évaluation :

This dealership was very accomodating, efficient and offered good service.

Barbaramaria M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard H. le

Évaluation :

Rented at Meinke multiple times moving kids to college, and always have a good experience. Very helpfully and nice.

Micheleann C. le

Évaluation :

Tonya was great to work with. Very friendly and knowledgeable. Thanks for the help.

Gordoneldred M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bret H. le

Évaluation :

Had to travel too far to pick it up. Inconvenient. Many U haul locations much closer to me but didn’t have this trailer

Scottfrederick C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Patricia C. le

Évaluation :

There was dirt spilled on the floor of the truck and i was told there would be several moving blankets, of which there were none. It was otherwise a good experience. it was disappointment to not have any moving blankets. And we had to clean out the truck before we could put anything in it.

Robertpaul B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stacyleigh W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elisabeth M. le

Évaluation :

Le client n'a pas laissé de commentaire.