Le client n'a pas laissé de commentaire.
Symone Davis
Customer Reviews for Mercer Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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There was no sign for U-Haul
Jennifer RowePlease have selected equipment available upon pickup of truck. I ordered 2 hand trucks and 2 dozen covers for my move, and this location had neither available on site. Also, the sales person was rude, unfriendly, and unhelpful when asked about missing ordered items.
Anthony CharlesI ordered a 15ft truck but the only one available was 26…..and I had previously changed my location to this one to ensure availability. Also nobody was on site to assist and the online check in said "equipment has not been assigned yet". So, not a great experience from location or UHAUL in general.
JONATHAN HARDINGThe young lady that assisted me WAS PHENOMENAL.
Christie KennedyThe representative was really nice.. Enjoyed talking to her
Barbara JonesEverything Was Great ❗❗❗
Nolan FlintExcellent customer service every time.
Leeritta ChristianThe truck i rented did not work. I had to sit and wait 3 hrs for someone to actually respond after several calls causing me to have to then drive to another location to get another truck another hour lost causing me to loose both my puck movers and drop off movers. This caused me to have to sit in the sun at my storage unit in another state waiting literallty for another seven hour in 106 degree temp for the next movers to come making me lose a day . The phone lighter charger in the truck did not work causing me to lose service with no direction and i then got lost. This was a dangerous nightmare of lost time and absolute exhaustion. I have moved several times with uhaul, but this was dangerous for so many reasons. I am an elderly person. With medical issues.
Rachelle C MccoyGreat customer service!!! Thanks Elizabeth
Kervin RainesNothing to improve. Elizabeth really cared for all our needs, and she was very very patient with us. I love this location and I give 5 stars everytime.
Britney RobbinsThe attendant was very pleasant to deal with, no issues there. all went well except there were issues with the cleanliness of the truck. It wasn't filthy but it could have been clean a little better
Micheal AlfordNothing, it was almost too easy.
ULYSSES LANKFORDU-haul representative could not explain what the haul/tow light near the instrument panel was for.
Henry PepinEverything was excellent.
KATHERINE WALLERThe personnel at this location didn't show up on time and I had to call them to ask when they would be arriving. Truck cabin wasn't clean, mileage and gas in the system was incorrect. I was asked to take pictures of the truck and couldn't take pictures of the right side as the truck was parked on the curb against trees, so I had to move the truck to take pictures.
JOSEPH EASLEYThe Best Western rific and the truck ran really good.
MICHAEL CALHOUNStaff was very friendly
Brandon KockentietTruck had more x’s than a kidergarten class playing tic tac toe.
william koprowskiIt was a seemless, extremely pleasant experience from beginning to end. Merci.
Todd AlgrenI ordered my truck online at a different location because of where I work. The location was switched the day before I was to pick up the truck. The other location was on the other side of town, on a Friday afternoon, when I get off work late. I was told to pick up using the mobile app. When we got to the location, the back of the truck was wide open and the key was just laying there in plain site. Thought that was interesting. Back was not swept out and the inside wasn't either and it smelled like smoke. Didn't make for a pleasant ride.
Jill Thompson